This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. When the key was turned to the on position, the engine failed to start. The vehicle was towed to a dealer, but the failure could not be duplicated. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts for repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
The contact owns a 2007 Jeep Grand Cherokee. While attempting to park, the vehicle stalled without warning. The vehicle was taken to be diagnosed, but the failure could not be duplicated. It was unknown where the vehicle was taken for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 10/1
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. While driving approximately 30 mph, the vehicle shut off. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Problems with car for over a year. Car would stall unexpectedly while driving approx 30 mph. Happened on numerous occasions. Multiple times car would not start. Instrument warning lights would go on at times and then go off. Car has been serviced and any repairs made as warranted. Took to dealer for recall but told part is unavailable. Dealer replaced ignition switch with a "new" one. Car still stalls out and today would not start. Extremely unhappy with Chrysler and the delay in delivering the recall parts. The reasonable time for remedy had been grossly exceeded. I feel the car is unsafe to drive. I hope to be contacted asap about this situation.
- Westfield, NJ, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice issues. The consumer stated for years he experienced a problem with the dashboard warning lights blinking, such as the ABS, seat belt, air bag, tcs, esp, etc. They would blink once a week and lasted for a few minutes. The even was followed by a steady malfunction indicator light. The light would go off by itself within 24-48 hours. The consumer received recall # 14V438000 months ago and never received a follow-up letter as the first letter stated. Updated 09/10/15 updated 10/25/2017
Received a safety recall notice some time last year 2014. Called and no one was of much assistance. Said the parts were not available.they asked for my email and I never received any correspondence back. Took the Jeep to the dealer as the safety recall letter stated and they said they could not help me out. No accidents yet but I am very concerned for my safety. My tps light stays on constantly. I get my tires checked frequently to fix the issue and everytime I go, I am told my tires are fine. As I was driving, all ABS and traction lights go off, making it very difficult to brake safely. I was told my serpentine belt had to be replaced. I had this issue fixed last year, and it was not inexpensive. It has been less than a year and already the problem shows up again. I feel very unsafe driving and I feel this is a recall issue that needs to be addressed. I would appreciate it if someone would contact me regarding this problem and help me out so that I can feel safe while driving.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed for the repair was not available. The manufacturer was made aware of the failure. The failure mileage was 111,800. MA 09/03/15 updated 12/9/2015
Since the first event the vehicle has stalled at the most importuned time. Two years ago it stalled twice while entering the New Jersey garden state parkway on the same day. A year ago it stalled at 40 miles per hour traveling North on university blvd 100 ft from the dealer kelly Jeep dealership were the vehicle was purchased. I was made aware in July 2014 that there was an ignition key problem. By a local auto body repair shop owner. I remove everything from key except a small lightweight identification plastic tag a month ago it stalled again which turning onto high speed four lange expressway. I have contact a different dealer three months go and was told Chrysler is working on the problem. This is a very dangerous situation. I can't believe that in almost a year Chrysler still appears to have not inkling of owh to solve the problem prior to the public announcement in Sept 2014 I had it to the dealer and was required to have vehicle tested by the analyzer. No problem was found. Even though I am 90 years old I still have sufficient strength to get the vehicle to a stop and if possible to the side of the highway in order to restart it. But I am afraid that if this happens with my wife while driving she will not be have sufficient strength to steer of brake the vehicle when it losses complete power. How is this any different than the accidently operation of the ignition key event that has occurred with general motor products. Last we I received a recall notice from Chrysler regarding the need to re-program the final drive control module (fdcm), that may cause the service $wd light to be activated making it impossible to change gears. I do not see that listed as a recall and I have never received any other notice. His apparently has a higher priority at Chrysler than the ignition key issue. Regards,
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
My daughter was just driving her 2007 Jeep Grand Cherokee and the engine cut out while driving about 70 for about 10 seconds she lost head lights brakes ect. The car then turned back on automatically before she stopped and the esp, ABS, bac, traction control lights came on. This is so dangerous and seems to be S common problem. Is there a recall" if not shouldn't there be" my husband already replaced the ignition switch regulatorabout two months ago because the lights were going on and off. That repair seemed to have fixed the issue. The serpentine belt is also squeaking like crazy. It has been. Replaced twice. First with an inexpensive belt then with a certified belt.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle experienced a complete loss of power. The vehicle was able to be restarted after being placed into neutral. The contact received notification of NHTSA campaign number: (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 87,000.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 65 mph, the vehicle lost power and all of the warning lights on the instrument panel illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. While driving at 45 mph, all the electrical functions failed. The contact stated that the vehicle restarted almost immediately. The failure recurred on multiple occasions. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 57,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Updated 09/11/15 updated 10/19/2017
A D V E R T I S E M E N T S
- Waverly, OH, USA