This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V438000 (electrical system). The contact stated that the vehicle stalled and the engine light illuminated. The vehicle was taken to the dealer where the diagnostic was unknown. The manufacturer was not made aware of the failure. The failure mileage was 107,000. The VIN was unavailable.
Normal driving conditions on road and Jeep totally dies, no power at all, this has happened twice. Two other instances the Jeep loses power and slows down on the highway and in heavy traffic. I have contacted my Jeep dealer more than once, with no satisfaction.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the gauges and lights on the instrument panel suddenly flickered off and on. The contact indicated that the ignition switch was loose when inserting the key. The cause of the failures was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 122,800.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at a low speed, the vehicle lost power. The tire pressure warning light previously illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 85,000. Updated 4/6/15 updated 11/2/2015
I received a recall notice from Jeep Chrysler in July of 2014 stating a defect within the ignition switch but Jeep didn't have the part available to fix the problem. It has now been 8 months and Jeep still does not have the part to repair the defect. This could cause an accident and I keep contacting Jeep and they keep saying....we don't have the part, we'll let you know when we do. That is unacceptable as the issue could cause an accident and it has been 8 months and they still don't know when the part will be available. I believe Chrysler is acting criminally and I would like them to either fix my vehicle so it is safe to drive or reimburse me for the car so I can purchase a vehicle that is safe.
- Abingdon, MD, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The vehicle stalled more than once and the contact was able to restart the vehicle which reset the computer; however, the failure was progressing with no warning. The contact was included in NHTSA campaign id number: 14V438000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The failure mileage was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/6/15
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 75 mph, the vehicle stalled and all warning lights illuminated on the instrument panel. The failure recurred on several occasions at different speeds. The vehicle was taken to the dealer, where it was diagnosed that the ignition switch needed to be repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
While driving all electrical power to the vehicle shut down. The engine was still running. This happened during a turn, while the roads were a little icy. This locked the wheels. The power came back on shortly, but had it not the vehicle (with locked wheels) would have slid off the road and into the ditch. We have also been waiting for the ignition switch recall part to be in for over 4 months! this is ridiculous! this is going to cause an injury or a death. I have 2 small children and you can bet if it happens with my children in the vehicle and they get hurt I will sue chyrsler. To have a recall due to something dangerous and then not have enough parts to replace is unacceptable!!
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact stated that the vehicle stalled when in a idle position without warning. The failure mileage was 75,000. Updated 5/18/15
Started vehicle and backed out of garage. Drove down street approximately 100 yards when all lights (dome lights, instrument lights, headlights) flickered momentarily. This happened twice more in the course of 400-500 feet. Steering and control of vehicle seemed unchanged as I turned around and drove back home. The only warning lights that remained on were the esp bas and the electronic stability program (esp)/traction control system (tcs) indicator light. Service shop could not reproduce the fault, thought the problem was related to the ignition, and recommended taking the vehicle to the dealership. Dealership also could not reproduce the fault.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at 45 mph, the vehicle lost power. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notice of NHTSA campaign number: 14V438000 (electrical system) however, the part needed for repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The vehicle had not experienced a failure. Updated 3/31/15 the consumer was informed the part was not available. Updated 04/14/15
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the key was becoming difficult to turn over in order to start the vehicle. The vehicle was included in NHTSA campaign id number: 14V438000 (electrical system). The dealer was unable to determine when the part would become available to schedule the recall repair. The manufacturer was notified of the failure. The failure mileage was 114,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacterurer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V138000 (air bags, electrical system) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Malibu, CA, USA