This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/4/15 updated 05/07/15
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon entering the highway and depressing the accelerator pedal, the vehicle failed to accelerate. The contact pulled the vehicle over and turned off the engine, which reset the computer. The vehicle resumed normal operation, but the failure progressed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the dealer was unable to determine when the part and the permanent remedy would become available to schedule the recall repair. The manufacturer was notified. The approximate failure mileage was 40,000.
The contact owns a 2007 Jeep Grand Cherokee. While driving 70 mph, the vehicle turned off while in the drive position. The vehicle was shifted into neutral and restarted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer stated that the part to do the repair was unavailable. The contact also received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was 47,000. Updated 04/06/15 updated 11/4/2015
- Rockville, MD, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I am having issues with the recalled ignition switch in my Jeep Grand Cherokee. The recall number is P41. While I am driving the entire dash lights up with every possible warning light possible. My gauges stop working and the lights flash on and off. Sometimes my check engine light will stay on for a day after this happens. It is really scary. The first time it happened was in may and it only did it maybe 5 times from may through July. At the end of July it started happening a few times a week. In September we received the recall notice. I took the car into Jeep to verify that the problem is the ignition switch...and it is. I don't have the money to temporarily fix it until the part comes in. Meanwhile I feel unsafe driving my car. I've called the corporate office and they treat me horrible and don't care. The customer service reps have no information and tell me to wait for the next postcard. I'm really frustrated and don't feel like this company cares at all. The recall notice "says" they care about my safety but they sure don't show it. Meanwhile I have to drive a car with my child in it that feels unsafe. It has now been 6 months since the recall notice was sent to me and they still haven't fixed the issue. How is Jeep not held accountable? I feel like I have no options and nobody cares.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the dealer was unable to determine when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced, but it was not repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number :14V438000 (electrical system) however, the parts to do the repair were not available. The failure mileage was 85,000.
I am still waiting the recall notice from Chrysler for the ignition switch for our grand Jeep Cherokee 2007 since middle of next year. Their customer service still repeat that we will receive the recall as soon parts will be available. Considering that this company still produce new car they should give priority to fix the older ones before somebody get hurt or die. How long by law we have to wait for "??" if somebody replay will be greatly appreciate. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V438000 (electrical system). The contact stated that the part was not available for the recall repair. The manufacturer was notified of the issue. The contact was not experiencing a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notice of NHTSA campaign number: 14V438000 (electrical system) however, the part needed for repair was unavailable. The contact stated that prior to receiving the notice, while driving at an unknown speed the vehicle stalled without warning. The vehicle was pulled over and the contact restarted the vehicle. The vehicle was taken to the dealer but there was no diagnosis. The failure recurred twice and the vehicle was taken back to the dealer. The technician was unable to diagnosed or repair the vehicle. The manufacturer was notified of the failure. The failure persisted. The approximate failure mileage was unknown.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There was no accident - I received a recall on my ignition switch several months ago - I keep checking and Chrysler doesn't have the part yet! I am not comfortable driving my 7 month old around in the vehicle but I have no other choice. Can anyone tell me when they will have the part in - I really want to get this fixed before something bad happens. I am very upset about how long this is taking. Called Chrysler today - they do not know when the part will be in !!!!!!!!!!!!!!!! still!
The contact owns a 2007 Jeep Grand Cherokee. The contact stated while driving approximately 55 mph, the vehicle failed to accelerate and decelerated independently. Also, the dashboard switches failed to operate and all of the warning lights illuminated. The failure recurred. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the ignition switch needed to be replaced. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). However, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V438000 (electrical system) however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Troy, NY, USA