This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact was sitting at a red light when another vehicle crashed into her vehicle. The air bags failed to deploy. The contact sustained injuries to the spine and a concussion. The vehicle was destroyed and a police report was filed. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that the front passenger's side air bag deployed erroneously and without warning while the contact was driving 45 mph. The failure burned the wires and caused the electrical system to fail. The vehicle was towed to the dealer and the manufacture sent an engineer to inspect the failure. The engineer concluded that the inadvertent air bag deployment was not caused by a manufacturing defect, although the engineer did not provide a specific cause for the failure. The vehicle was not repaired. The approximate failure and current mileage was 180,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds the check engine light illuminated. The vehicle was taken to the dealer where they advised her that the clock spring needed to be replaced. The manufacturer was contacted and they offered no assistance. The vehicle was not repaired. The failure mileage was approximately 46,000.
The contact owns a 2007 Jeep Cherokee. While driving approximately 35 mph, the vehicle was involved in a head on crash and the air bags did not deploy. A police report was filed. The contact was injured. The vehicle was towed to an authorized dealer where the contact was told that a failure did not exist in the vehicle. The dealer stated that the air bags functioned as intended. The vehicle was in the dealers possession to have the body damage repaired. The failure and current mileages were 27,000.
- Cuyahoga Falls, OH, USA
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Airbag light keeps coming on. Am told that this indicates that the airbag restraint system is not working. Have taken it in to the Jeep dealer several times and they think it has to do with the remote starter that was installed by the same Jeep dealer, yet that was almost 2 months ago but the problem still persists.
The contact owns a 2007 Jeep Grand Cherokee. While driving at an unknown speed the contact tried to apply the brakes and nothing happened. The contact hit a rcok wall, the contact hit a pickup at an angle on the front left fender and the wall at the same time, the impact pushed the pickup into a Lexus SUV.the contacts air bags never deployed.the vehicle came to an abrupt stop.two police officers arrived on the scene. The contact sustained injuries to head, face, neck, shoulder, chest, back, right foream, shins and right ankle. There was a total of three vehicles involved. The contacts vehicle was considered a total loss.the contact later was told there was a recall on the vehicle 06V493000 for the brakes. The current and failure mileage was 4071.
A D V E R T I S E M E N T S
- Newport, ME, USA