This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to turn off as the key remained between the off and accessory position. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V567000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 58,000.
I have had my Jeep gc lockup. This happened 8 times since late Oct. 2012. The conditions are as follows. The engine stops, I have no control, no brakes or steering. 2 times I was driving one of the two I ran into a post. This put a big dent and scratch on my car. The first time this happened I was in a parking lot. In order for me to get the car stated I had to force the key to move. I called Chrysler 3 times. They put me on the rush list. This was over a year or 2 ago. They won' even talk to me anymore. Once I was doing 70 mph on the expressway. The engine just stopped and I had no control other than braking, but there was no braking assist. I got a recall letter from Chrysler about 2 years ago. And still noting what is going on?
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that it took several attempts to start the vehicle without warning. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 124,500.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was driving my 2008 Jeep Grand Cherokee & was going about 15-20mph when suddenly my car turned off. No warning, no sputtering, no symbols flashing on the dash, nothing. It just simply died. I only realized my car was completely off when I happened to look at my dashboard and the gas gage was on E and the speedometer and mileage were not on. I tried my hardest to steer and luckily I was able to pull into a parking lot. I opened the hood and checked the battery cables and they were fine. The truck started up again but this incident scared me to death. I had just gotten off the highway when this happened and I am a mom of 3. I called my local Jeep dealer the next day. The service guy told me to remove some of my keys from my key holder and in his words "this is a band-aid fix for now, there is a recall for ignition problems but it won't be rolling out until September". what?? this is unacceptable. It should be fixed now.
- Waterbury, CT, USA
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On December 24, 2013, my 2008 Jeep Grand Cherokee stopped in a parking lot in buffalo and the ignition key was not working. I was stranded in the cold in the middle of night. The Jeep was towed to the Jeep dealer. The dealer ordered the part and fixed the car with a new part to fix the ignition problem. In January 2015, I received a safety recall notice about ignition key and mailed the claim for reimbursement with the paid receipt of repair performed on 1/6/2014. I have mailed two letters for request for reimbursement, but I have not received any response or payment from Jeep Chrysler. Thank you.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the key fob would not unlock the vehicle. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The battery was replaced, but the failure persisted and the fob had to be replaced. The failure recurred on three other occasions where the fob had to be replaced. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Beginning immediately upon purchase, the vehicle will shut down (apparently the ignition key /system fails) and the vehicle engine stoops with subsequent loss of power to brakes, steering, etc. This event happens regularly and has placed me in very dangerous circumstances when crossing intersections, merging into traffic and during interstate highway travel at respective speeds. The frequency is two or more times per week, some times per day. This vehicle is unsafe to drive, but I have to have transportation.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The failure recurred numerous times. The dealer stated that the part to do the repair was not available. The contact received notification of NHTSA campaign number:14V657000 (electrical system). The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 98,448.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified multiple times. The contact had not experienced a failure. Updated 09/02/15 updated 9/02/2016 updated 11/01/2017
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that after the vehicle was parked, the ignition key failed to go into the off position without warning. In addition, the contact stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where it was diagnosed that the key fob needed to be replaced. The key fob was replaced however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the wireless ignition node needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 145,000. The VIN was unavailable.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 25 mph, the vehicle stalled without warning. The failure recurred numerous times. The vehicle was taken to a dealer where the key was replaced; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 87,000.
The contact owns a 2008 Jeep Grand Cherokee. While attempting to start the vehicle, the ignition would not turn to the on position. The vehicle was towed to the dealer where it was diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 40,000.
The contact owns a 2008 Jeep Grand Cherokee. While traveling approximately 65 mph, the key shifted from the on position to the acc position without warning. The contact was able to maneuver the key back to the on position while the vehicle was in motion. The vehicle was included in NHTSA campaign number: 14V567000 (electrical system), but the part needed was not available. The contact was unable to determine when the part would become available. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V567000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available for repair. The manufacturer did not have a remedy to deter the failure. The contact stated that the vehicle would not start anymore. The vehicle was not repaired. The failure mileage was 75,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the failure was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 08/17/15 the consumer stated the vehicle repeatedly refused to come out of park. Updated 09/03/15
A D V E R T I S E M E N T S
- Hermitage, PA, USA