really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
44,298 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Jeep Grand Cherokee electrical problems

electrical problem

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2008 Jeep Grand Cherokee Owner Comments (Page 18 of 21)

« Read the previous 20 complaints

problem #65

Sep 182013

Grand Cherokee

  • 95,000 miles


The contact owns a 2008 Jeep Grand Cherokee 4X4. The contact stated that he received notification of NHTSA campaign number: 13V175000 (electrical system, power train) in September 2013. The contact stated that once he had the vehicle repaired, he was unable to use the 4-wheel drive function. The vehicle was taken to the dealer on multiple occasions but was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Wichita, KS, USA

problem #64

Feb 022014

Grand Cherokee 6-cyl Diesel

  • 90,000 miles
Lost 4X4 drive low range. Problem is directly related to the "safety recall N23 / NHTSA 13V-175 reprogram final drive controller module" that a Jeep service center had preformed. I am from North Canada where we have snow from early November to may end it's not safe to travel without functional 4 wheel drive.do we have to wait till someone freezes to death or dies from dehyadration in desert until Chrysler do something.

- Edmonton, AL, USA

problem #63

Mar 202014

Grand Cherokee 6-cyl

  • 75,500 miles
I have previously entered a similar complaint for this same vehicle. The issue is that the vehicle stalls/shuts off for no reason while driving. Chrysler is unable to provide a reliable fix. This began in May 2012 - my vehicle simply shut off while driving in any number of conditions whether it be on the highway, side roads, etc. I removed all excess keys from my key ring to ensure that it was not the key being too heavy. Brought this in to my dealership, they replaced the win control module but couldn't guarantee that this would fix the problem. Vehicle stalled once while driving unexpectedly about 9 months later. Then vehicle stopped twice in October 2013. At that time I brought the vehicle to another dealership. They at first wanted to replace the win module. When I told them that was the fix from before and it didn't work, they advised that the front control module be replaced, as there was a recall on this but my vehicle was one day past the date of manufacturing impact in the recall, but was having the same exact issue. Replaced front control module in October 2013. Vehicle stopped unexpectedly while driving again twice in March 2014 - on March 20th and March 21st. Vehicle is back at the dealer where they again want to replace the win module. Again, this fix was provided previously and did not fix the car. Either the wins being produced by chyrsler are all faulty and I somehow have gotten 2 in a row or there is an underlying issue that cannot be found or addressed. This issue is very prevalent with 2008 Grand Cherokee. Chrysler is sitting on a very dangerous issue.

- Boston, MA, USA

problem #62

Feb 272014

Grand Cherokee 8-cyl

  • 65,000 miles


Vehicle engine suddenly stopped on hwy at 70 mph (this is the 3rd time it has happened in the last 9 months). I was able to get the vehicle off the hwy. It started up after coming to a stop. I took the vehicle into the dealership and they informed me that they were aware of this problem (had worked on previous Grand Cherokee and even had the Chrysler engineers out to try and help them). They did inspections on my vehicle for 5 days and said they could not duplicate the problem or find anything out from the vehicle computer. They told me to contact Chrysler. I was eventually given to a case manager. They initially said they could not do anything and now they keep delaying getting back to me. This has been 2 weeks with no solution in sight. This is a major safety problem and the vehicle should not be driven without some fixes. I also have a 7 yr/100,000 mile platinum wraparound warranty that should cover whatever is wrong.

- Alpine, CA, USA

problem #61

Jul 092012

Grand Cherokee 6-cyl

  • 10,000 miles
The first incident was the key getting stuck in the ignition and the dealer replaced an ignition component. After that was replaced on three occasions the engine turned off for now apparent reason. Jeep could not determine why and at that point I purchased a new car. I am reporting this now after hearing about the recall for other vehicles which turned off for no reason and had caused injury or death. Fortunately I was never in heavy traffic and was able to restart the vehicle. I was advised by Jeep to remove any extra keys from the ring but that did not resolve the engine turning off. Perhaps there are other Jeep owners who have experienced this problem but it was not part of the potential recall.

- Valley Stream, NY, USA

problem #60

Feb 082014

Grand Cherokee 6-cyl Diesel

  • 76,200 miles
Went into dealership service center to have "N23" safety recall performed. Before N23 software update there was no problem using the 4WD-low function, afterwards the 4WD-low shift function comes up with "service 4WD" code and will not shift into 4WD-low. I discovered this while stuck in a snow drift this weekend. After researching the issue I discovered that many Jeep owners that went in for the N23 recall are having the same issue.

- Reno, NV, USA

problem #59

Oct 012013

Grand Cherokee 6-cyl Diesel

  • 61,000 miles


We are full time rvers and have towed our Jeep about 40,000 miles without any issues, until the recent recall. NHTSA #13V75000, Chrysler N23. The very innocuous recall notice spoke of the dot requiring the recall based on a number of cases where the transfer case shifted into neutral on it's own and the vehicle rolled away, causing damage. The recall went on to say that the fix was to take it to the dealer for a software reprogramming to take care of the issue. The recall notice was very carefully and cleverly written to leave one with the impression that a software issue was the cause of the problem, and Jeep was going to fix it with the reflash of the transmission computer. This is not true. The issue is caused by the failure of hardware in the transfer case, and the "fix" offered by Jeep is nothing more than a band aid to meet the strict letter of the demand by the NHTSA. As thousands of Jeep owners are now learning, after the recall they find themselves in a situation where the transfer case will no longer shift into neutral, or 4WD low, at all. I have personal knowledge of dozens of Jeep owners with these issues who never had a problem before the recall. This problem creates a great uncertainty among owners. We don't know if the 4WD system will work when needed, or end up stuck in neutral or 4WD low, making the vehicle unusable. While not being able to tow may not be a safety issue, I think that disabling a 4WD system that many people rely on in bad terrain or weather would be. I don't think that NHTSA has monitored this situation properly and has allowed Chrysler to commit what amounts to a fraud upon their customers. I think NHTSA needs to take another look at this issue.

- Pahrump, NV, USA

problem #58

May 152012

Grand Cherokee 6-cyl

  • 58,000 miles
I am writing to describe 5 incidents within the past year when my vehicle completely shut off while driving. This happened first in May 2012, with a follow up instance in June 2012. After bringing this into the dealership, was told that this was the wireless control module malfunctioning and they replaced. 6 months later, vehicle shut off again while driving without cause. Vehicle shut off again October 2013 while driving at a speed of roughly 20 mph, followed by another shut down at 70 mph in late October 2013. I brought this vehicle into another dealership, who told me that they believed this was an issue with the front control module (after I told them the fix to the wireless control module did not work). Dealership also advised that a recall on the front control module for issues exactly as I described was in place for 2008 Grand Cherokee, but not my vehicle in particular. Upon further investigation with Chrysler, vehicles manufactured Dec 4 2007 - Dec 11 2007 were impacted by this recall. My vehicle was manufactured Dec 3rd. Chrysler refused to cover this under the recall but agreed to pick up the majority of the repair cost. My concern is that this issue is extremely dangerous - I could have gotten into an accident any of the five times that my car shut off without warning. It is very clear that my car should have been covered by this recall but was not. I am very concerned for other drivers of a 2008 Grand Cherokee that fit a similar description of mine - close to manufacturer date of recall but not quite there but having the same problem.

- Boston, MA, USA

problem #57

Oct 292012

Grand Cherokee

  • 59,000 miles
Jeep stalls when traveling. Mostly has occurred when you are slowing down for a stop light but did stall once at speed on the West side highway in New York city. This has happened at least 10 times and has been to the dealership 3 times with no fix in sight. The dealership can not find what the problem is. I have called Jeep and they have not been any help. This problem is affecting a lot of Jeep Grand Cherokee as it is well written on the internet forums. A quick google search on Jeep stall or hemi stall reveals many people with the same exact issue.

- Paramus, NJ, USA

problem #56

Oct 242013

Grand Cherokee

  • 80,000 miles
The Jeep stalls on the freeway. While driving the Jeep on the interstate, it stalled and restarted suddenly. This was felt by a sudden loss of forward momentum. The Jeep at times stalls flat at freeway speeds and needs to be stopped to restart. This has been in for repairs since January 2013 and it still stalls.

- Worthington, OH, USA

problem #55

Jun 012013

Grand Cherokee

  • 77,000 miles


The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving 60 mph, the vehicle stalled without warning. The failure would recur sporadically however, after the vehicle was serviced under NHTSA campaign number: 13V175000 (electrical system, power train) the failure had become permanent. The vehicle was taken back to the dealer where a diagnostic was performed, which did not generate a failure code. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000 and the current mileage was 81,000.

- Durham , CT, USA

problem #54

Aug 142013

Grand Cherokee 6-cyl

  • 100,000 miles
Driving on the highway when my 2008 Jeep Grand Cherokee shifted into neutral by itself. I was not quick to react and was almost killed in a multiple car pile-up. A large 18 wheel truck and two other cars left the roadway to avoid hitting me. I was completely helpless and could not get out of the way. I pulled over to call my dad, but he didnżżT answer. After about 15 minutes, I restarted the vehicle and it shifted into drive on the side of the highway. I drove it home on the access road. This has happened to me twice now. My 2008 Jeep Grand Cherokee should be part of this recall --recall number: 13V175000. I called Chrysler and they said they do not have any indication of why it is not. My case number with Chrysler is [xxx}. please help me before I and several other people behind me are killed. I drive 30 miles to and from work down I-35 and I-40 in Oklahoma city, these are two of the busiest roads which I drive this 2008 Jeep Grand Cherokee 60 miles, Monday through Friday. My vehicle is unsafe by an already known defect Chrysler has identified by recall number 13V175000, and yet they are stalling and failing to act. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Edmond, OK, USA

problem #53

Aug 222013

Grand Cherokee

  • 80,500 miles
2008 Jeep Grand Cherokee overland hemi 5.7 stalled after a rapid sudden acceleration. Jeep started "bucking" (losing power and regaining it) then took off without anything touching gas pedal and no warning. The Jeep went from 30 mph to over 50 mph and kept accelerating. I had to throw in neutral to get it to stop. I then pulled over and it stalled out. This has been reported to Chrysler case #[xxx] and I spoke to [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Worthington, OH, USA

problem #52

Apr 232013

Grand Cherokee 8-cyl

  • 78,256 miles
2008 Jeep Grand Cherokee overland 5.7 hemi stalled on freeway. I had to immediately pull over as heavy traffic and vehicle would not restart and I lost all steering/brakes/engine control. I ended up hitting a road cone (no notable damage) as I was pulling into the somewhat small pullover zone (was in highway construction). Vehicle restarted only after being put in park and removing and reinserting the key.

- Worthington, OH, USA

problem #51

Aug 212013

Grand Cherokee 8-cyl

  • 80,400 miles
I was driving the Jeep and it accelerated suddenly as if the throttle was stuck. The throttle pedal in fact was not stuck and I had to shift into neutral to get it to stop accelerating. After shifting to neutral, the Jeep stalled in the roadway and I ended up driving through my neighbor's yard to avoid pulling out into a busy intersection as I had no brakes or steering. I almost ran over a pedestrian I didn't see walking on the sidewalk. This vehicle has been to dealerships multiple times for stalling at freeway speeds and stalling when driving around town. This has been an ongoing safety concern, especially with the stalling and Chrysler is well aware of the problem. Most recent Chrysler case # is [xxx]. they have replaced multiple things so far and the problem still exists. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Worthington, OH, USA

problem #50

Jun 102013

Grand Cherokee 4WD

  • miles
I received in late June a recall notice for my vehicle, titled "safety recall N23/NHTSA 13V-175 reprogram final drive controller module. When I took my vehicle to my local Chrysler Jeep dealer's auto repair shop, they notified me that the issue is software related and they had not yet received the software patch. I took my vehicle again to them in early July, mid July, late July and early August and still they have not yet received the software patch.

- Bowling Green, KY, USA

problem #49

May 152013

Grand Cherokee 6-cyl

  • 90,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving approximately 15 mph, the vehicle stalled. There was a voluntary recall performed where the key fob was replaced. After the repair the key would not disengage from the ignition. The vehicle was taken to the dealer for diagnosis. The technician stated the win module would have to be replaced. The manufacturer was made aware of the failure and stated the part was back ordered. The vehicle was not repaired. The approximate failure mileage was 90,000.

- Midland , TX, USA

problem #48

Aug 122013

Grand Cherokee

  • miles
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system) several months ago and stated that the dealer informed him that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.

- East Brunswick , NJ, USA

problem #47

Sep 302009

Grand Cherokee 6-cyl

  • 9,396 miles
2008 Jeep Grand Cherokee Laredo encountering several problems: The vehicle either won't start or starts then stalls. Experienced other problems with complete loss of power while driving on the highway at 60mph. Also had loss of blinkers, radio and wipers. The problems have been occurring intermittently since Nov, 2009 but becoming more common over last 3 months. Current mileage 43K. No codes found on computer for any of the problems. No dash lights when car stalls. It is very scary and certainly a safety issue that needs to be addressed. The earlier recall (H03/ 08V059) is the exact problems but our vehicle is not included in the recall.

- Saddle Brook, NJ, USA

problem #46

Jul 012013

Grand Cherokee 6-cyl

  • miles
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system) and stated that the dealer informed her that the software for the recall was not available. The manufacturer was notified but could not provide a date for the parts to become available. The contact had not experienced a failure.

- Mongaup Valley , NY, USA

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