This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After turning off engine, key fob is seized in ignition switch, but releases after period of time. This is a constant recurring issue, with varying wait times, occurring each time car is driven. Prolonged wait time causes battery to drain.
The contact owns a 2008 Jeep Grand Cherokee. While driving 45 mph, the engine seized and shut off. The contact was able to park the vehicle on the side of the road and restart it with no issue. The contact stated she experienced the failure again on July 12, 2019. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The contact associated the failure with NHTSA campaign number: 14V567000 (electrical system). The contact called bryden motors (located at 548 broad St, beloit, wi 53511, (608) 364-8880) and notified them of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 71,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start upon the first attempt, it would take several attempts of turning the key in the ignition. The failure occurred several times. All warning lights illuminated on the instrument panel. The vehicle was taken to hudson valley Chrysler Jeep Dodge Ram (200 auto park pl, newburgh, NY 12550 (845) 562-4100) where the vehicle was diagnosed but no failure was determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the electrical system indicator illuminated. The vehicle was serviced per NHTSA campaign number: 14V567000 (electrical system). The vehicle was serviced at kona auto center (76-6353 kuakini hwy, kailua, hi 96740, (808) 329-4408), but the failure recurred. The contact mentioned that the electrical system warning indicator remained illuminated after the recall repair. The manufacturer was not contacted. The failure mileage was 85,064. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle would not start. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452, (877) 475-0721) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 115,000. Parts distribution disconnect.
- Virginia Beach, VA, USA
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The contact owns a 2008 Jeep Grand Cherokee. On several occasions, it was difficult to start the vehicle. Additionally, the key seized in the ignition. The vehicle was taken to parkway Chrysler Dodge Jeep Ram (located at 21560 hall rd, clinton twp, mi 48038, (586) 465-7210) where it was diagnosed that there was an electrical shortage in the win module. The contact was informed that the win module and keys needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V567000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
I was driving down a busy road and all my warning lights came on at once-ABS, check engine, battery, etc. All my lights started to flicker. My head lights began to get very dimmed so I tried switching my fog lights or high beams on but that only made it worse and the lights completely turned off. My windshield wipers began going very slow making it really hard to see as it was raining. I was able to pull onto a side street. My car felt strange while driving like I wasnt able to accelerate so once I was able to pull off on the side somewhere and get my car in park, all my lights flickered heavily and shut off 1 by 1 and then my car lost all power completely. I had to have my car towed back home bc nothing would start it.
Key will not click and turn off completely after shutting vehicle off. While driving my vehicle, it drives a little rough as far as going over a rough patch in the road and it hits really hard. As if the shocks and or struts are gone.
My 2008 Jeep Grand Cherokee Laredo will not start. The battery is new. Lights come on, radio comes on, lights do not dim, but Jeep will not start. (not even click to indicate starter)
The contact owns a 2008 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning. In addition, the vehicle would not start when prompted on several occasions. Twin city Dodge Chrysler Jeep Ram (650 sagamore parkway South, lafayette, Indiana 47905, (765) 588-4077) was made aware of the failure and diagnosed that the wire that connected the starter to the ignition needed to be replaced. The dealer stated that the starter was short circuited due to the faulty wire. The vehicle was repaired. The manufacturer was made aware of the failure and stated that there were no recalls on the vehicle. The failure mileage was approximately 115,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000(electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage Chrysler Dodge Jeep Ram owings mills (11212 reisterstown rd, owings mills, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and referred the contact to NHTSA to get a schedule for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Sometimes when the auto engine shut off feature is enabled. When releasing the brake the car fails to restart. To get the car restarted the vehicle must powered completely off and restarted. This has happened when attempting to turn on to busy streets where it could have been catastrophic.
The contact owns a 2008 Jeep Grand Cherokee. While driving various speeds, the shift interlock system became stuck and caused the vehicle to switch gears without warning. In addition, the contact stated that the ignition malfunctioned and the vehicle would either fail to start or continue to run after the ignition was turned off. Furthermore, the console lighting system failed to remain illuminated. Johnson Dodge Chrysler Jeep Ram in budd lake, New Jersey, 07828 was made aware of the failure and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 130,000.
When I attempt to put the car in park, my key gets stuck and does not turn all the way to the left to the "off" position. It gets stuck midway, so I have to turn it to the right to restart the engine again and then back to the left. I have to do this multiple times before the key slides all the way left into the off position.
Takata recall (possibly). The Jeep was traveling down the highway and the airbag light came on for about 30 seconds and the side curtain airbag deployed for no reason. An ember came out of it and fell on the carpet in the back and burned a hole all the way down to the metal, now my cluster panel is going nuts and all of my electrical is malfunctioning. There is no damage to the outside of my Jeep to cause the airbag to deploy.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times. The vehicle was placed in neutral and failed to restart right away; therefore, the contact coasted the vehicle to the side of the road where it was able to restart. The failure progressed and recurred over five times. The vehicle started to crank, but failed to start more than once. The manufacturer issued five tsbs on the electrical system and three recalls on the electrical system; however, the vehicle was not included in any recalls. The dealer (route 18 Chrysler Jeep Dodge Ram, 400 NJ-18, East brunswick, NJ 08816, (732) 387-2600) and the manufacturer were notified. The failure mileage was not available.
The contact owns a 2008 Jeep Grand Cherokee. Upon attempting to turn the engine off, the key became stuck between the off and run positions. In order to remove the key, the contact had to wait a few minutes until a clicking noise was heard from the ignition before removing the key. The contact stated that the vehicle was taken to an independent mechanic who was unable to diagnose the failure and advised the contact to take the vehicle to a Jeep dealer. The contact mentioned that this was an ongoing failure with the vehicle ever since it was purchased in 2014. The contact took the vehicle to larry H. miller Chrysler Jeep Dodge Ram (104th 1800 w 104th ave, denver, co 80234, (720) 907-0928), but he could not recall the diagnosis or repairs that were needed. The contact researched the issue online and found NHTSA campaign number: 14V567000 (electrical system), which he believed was the failure with the vehicle. The manufacturer was notified and confirned that the VIN was not included in the recall. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 90,000.
The contact owns a 2008 Jeep Grand Cherokee. While driving 60 mph, an abnormal chiming noise was heard and the battery indicator flashed on the instrument cluster. The vehicle stalled and the key failed to release from the ignition. The vehicle was taken to an independent mechanic and the battery was checked. The vehicle was towed to a local dealer (capital Chrysler Jeep Dodge Ram, 200 waterfield ridge pl, garner, nc 27529). The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and did not assist. The contact was referred to NHTSA. The failure mileage was 125,000.
The contact owns a 2008 Jeep Grand Cherokee. On several occasions, while attempting to remove the key from the ignition, the ignition failed to release the key. The contact had to wait 30 seconds or more for the ignition to release the key. The contact heard a buzz noise before the key was released from the ignition. The contact stated that she had to leave the vehicle unattended for hours due to the key not being released. There were no warning indicators illuminated. The vehicle was taken to white plains Chrysler Jeep Dodge (70 westchester ave, white plains, NY 10601 914-946-2600), but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided the number to NHTSA to file a complaint. The approximate failure mileage was 60,528.
A D V E R T I S E M E N T S
- Morganville, NJ, USA