This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2nd gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.
Electrical issues on a 2008 Jeep Grand Cherokee purchased June 2020. Car keeps cutting off. The ignition key seem to be sticking between the ON and START position. Constantly having to pull onto the side of the rode or having to hurry and put my hazard lights on because car cuts off. I have taken it to the jeep dealership 2-3 times, they couldn-€™t diagnose my car. Only thing they did was put a new starter on. Problem still occurs. I-€™ve taken it to multiple mechanics. Problems unknown. A new starter, alternator & battery has been replaced. And recently my airbag light has came on. Which comes and goes. I-€™ve had this car since June 2020. and it-€™s given me the same problem with no one able to tell me what-€™s wrong with it and I-€™ve replaced the batteries in the key fob. Today the car was just blank when I put the key in. I-€™m so confused. Car won-€™t go over 40 mph. I kept notes and saved receipts and text messages via jeep, via the car salesman, stating how unsafe this car has been-€¦.
While driving if the throttle is pressed it often sticks down for a few seconds. On numerous occasions it has stuck fully open. There does not appear to be any mechanical binding or dirt/debris causing the issue.
The contact owns a 2008 Jeep Grand Cherokee. While driving 40 mph, the vehicle accelerated without warning. The contact depressed the brake pedal and shifted the gear into neutral, but the vehicle continued to accelerate. The contact coasted into a parking lot, turned off the engine, waited ten minutes, and restarted the engine. The contact was able to resume driving. The failure recurred numerous times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Takata recall... my Jeep had accelerated on its own 5 times now. Two of which I was on M24 which is a very busy road. First time I almost hit a man on a motorcycle as my foot was cramming on my brake peddle the Jeep was still accelerating, I then had to put it in neutral to get it to stop. Pulled over its still reving itself up. I had to turn it off and back on. Today this happened and I almost rear ended a semi truck.
- Fostoria, MI, USA
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The contact owns a 2008 Jeep Grand Cherokee. While driving 75 mph, the accelerator pedal was depressed and the vehicle failed to respond. The contact was able to safely exit the highway, shut off, and restart the vehicle. The contact stated that the vehicle drove normally once restarted. The vehicle was taken to be diagnosed; however, the mechanic was unable to duplicate the failure. There were no fault codes from the diagnostic machine. The vehicle was included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 91,600.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 50 mph, the accelerator pedal was depressed and failed to respond. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 140,200.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 20 mph, the vehicle accelerated independently, went into a ditch, and crashed into a tree. The air bags failed to deploy. The contact sustained an injury to the left shoulder, but did not require medical attention. A police report was not filed. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and the part needed to remedy the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
The contact owned a 2008 Jeep Grand Cherokee. While driving at 30 mph, the vehicle jerked. In addition, the brake pedal was depressed but the vehicle failed to stop. The contact also stated that the vehicle hesitated before accelerating. The ABS, esp, bas and anti skid warning lights illuminated. The vehicle was towed to a dealer who diagnosed that the win module needed to be replaced. The vehicle was repaired; however, the failure recurred. As a result, the contact crashed into the rear of another vehicle. The contact did not sustain any injuries. A police report was filed. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 102,000.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 35 mph, the accelerator pedal was depressed and the vehicle did not accelerate. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,000. The VIN was not available.
My Jeep had just finished going through the car wash, the attendant got into the Jeep turned on the engine and the Jeep accelerated into a concrete wall. The Jeep was totaled.
Driving on highway 91 South check battery light came on then check engine and then all warning lights illuminated. Then speedometer, lights and engine shut off shortly after at 65 mph...very dangerous had to coast to the side of the highway with heavy weekend traffic. Towed Jeep to Chrysler dealer where they got code B229 and B1A35. Dealer replaced win module(ignition) and new keys. Seems to be running okay at the moment. Had to pay dealer almost $800. To rectify not to mention the towing and rental costs. This item should be recalled and we should be reimbursed!
Had the N23 recall done on Oct 7/14. The next day while driving low speed, the vehicle completely shut down, without notice or warning. Radio stayed on. Dash lights completely blank. Power steering gone, power brakes gone. This happened twice in same day. In first incident, managed to slowly get vehicle over on shoulder, put in park and restart. Second incident, shut down on busy city road at low speed while driving, stopped, put in park and restarted immediately. Vehicle back at dealer today! wish I had never done the recall work! no problems at all before that.
My vehicle kept stalling like it was running out of gas and I took it to the Jeep dealer. They kept my car for a week and couldn't figure out what was wrong with it.they told me it might be a fuel pump issue but they weren't positive so they asked me to pick up my car and keep a log. The second time it happened I took it back to the dealer and they kept my car for 5 weeks and couldn't replicate the issue. The customer service was awful. They basically told me they didn't know what was wrong and asked me to pick up my car. I picked my car up and the first day I drove it to work it left me stranded on the highway. The car started stalling out and I couldn't maintain my speed on the highway. I had the gas pushed all the way down and I was barely able to get up to 45 mph on a 65 mph highway. I had it towed to a different Jeep dealer which said it was the transmission which I had to pay to have fixed but I think it was related to the fuel pump issue and the transmission blowing up was a result of that not being fixed. The car is starting to have a knocking sound when I drive it again and I'm not convinced I won't be stranded on the side of the road again. It's completely unacceptable that when I had a problem with my Jeep I take it to the dealer and they don't know what's wrong and can't help me. If they don't know, who is supposed to know"? I feel that my children and I are unsafe in this car. It's unacceptable that a car just stalls out of nowhere on a highway and Jeep/Chrysler acted like they could care less. Like it was my problem and not theirs. They inconvenienced me for over 5 weeks and I still don't have a reliable car that I feel safe to drive. Completely unacceptable. Is it going to take someone being seriously injured or killed for Chrysler to do the right thing"
The contact owns a 2008 Jeep Grand Cherokee. The contact stated the vehicle stalled without warning. The vehicle was taken to a dealer however, the technician was unable to find a failure. The throttle body was replaced but the failure persisted. The failure mileage was 79,000 and the current mileage was 82,006. The VIN was not available.
While driving on interstate 15 vehicle engine started to shift back and forth. All the sudden engine light appeared and vehicle shut off. I was able to restart the vehicle, but when vehicle reach a certain speed as it decelerate. Engine commence to shift back and forth. Vehicle speed decelerate and engine light appears. Vehicle was diagnosed with a bad camshaft sensor. Sensor was replaced but vehicle still decelerating and shutting off while driving. I'm taking vehicle in tomorrow, but pray the fix the problem. Only transportation but family safety at risk!
I switched lanes to the right to make a right turn up ahead when my accelerator when into full throttle! I stepped on the brake with 1 foot and nothing happened. I then used my 2 feet and stepped as hard as I could & the engine kept getting loud and wanted to go full speed! I down shifted (my automatic vehicle) into first gear and pulled up my emergency brake and still my Jeep wouldn't stop! the engine was fighting against me. It finally started to slow down just before approaching the parked vehicle up ahead with passenger inside. I was very fortunate (this time) but nearly suffered an heart attack.
I was driving the Jeep and it accelerated suddenly as if the throttle was stuck. The throttle pedal in fact was not stuck and I had to shift into neutral to get it to stop accelerating. After shifting to neutral, the Jeep stalled in the roadway and I ended up driving through my neighbor's yard to avoid pulling out into a busy intersection as I had no brakes or steering. I almost ran over a pedestrian I didn't see walking on the sidewalk. This vehicle has been to dealerships multiple times for stalling at freeway speeds and stalling when driving around town. This has been an ongoing safety concern, especially with the stalling and Chrysler is well aware of the problem. Most recent Chrysler case # is [xxx]. they have replaced multiple things so far and the problem still exists. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Wife traveling with son on fwy at legal speed of 70 mph w/cruise control on, car suddenly decelerated causing a violent maneuver forcing car into neighboring lane and almost crashing. She stated it was as if it suddenly downshifted into lowest gear and brakes applied forcefully. Regaining control she deactivated the cruise control and proceeded to destination at 50 mph. Took to dealership in davis where it was diagnosed as catastrophic failure of the transfer case which was then replaced at the cost of $2842.75. She retrieved car two days later and proceeded to drive back home (distance is @ 178 mi one way). Car repeated sudden deceleration upon entering the fwy and getting up to speed. Continued home due to medical appointments to keep. Kept cruise control off but called dealership to report that replacing the transfer case did not solve the problem. I pulled codes upon her arriving home and found only code 0430 (catalyst system efficiency below threshold [bank 2] indicating the converter not working to specs. Today she was returning to davis to visit with grandchildren and experienced the same situation. At 70 mph car suddenly decelerated rapidly (as if brakes were applied forcefully) and caused her to abruptly move into the lane to her left. She regained control and continued on at 50 mph. The dealership informed her no mechanics would be available until Monday but as she has a flight out of lax to catch early Monday a.M. she decided to continue on to L.a. without using the cruise control and proceeding at slower speed. The power steering pump was replaced on 4/15/2013 at dealerships recommendation due to a leak and the transmission was serviced in addition to having new valve cover and gasket put on. Spark plugs replaced, throttle body and combustion chambers cleaned and PCV valve replaced. Internet research indicates this is a repeated problem with the Jeep Grand Cherokee
A D V E R T I S E M E N T S
- Snow Camp, NC, USA