really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
122,830 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2008 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #2

Jan 152010

Grand Cherokee

  • 45,000 miles


I recently purchased a newer model used vehicle that has started to present some serious concerns that the dealership where I purchased it cannot figure out the problem and discounts my complaint. My vehicle's motor acts as if is going to stall on take off from a stop position. I have attempted on 3 separate occasions to have the problem serviced by the dealership's service department; however, the dealership tells me they have no concerns with the vehicle. Although the problem is not presenting itself when I bring it to the dealership, it is happening more often now than in the beginning of the vehicle's purchase that I know the problem is escalating. I cannot figure out what "triggers" this event except that when it does happen, my two young children are in the vehicle. A new issue also has presented itself. On July 4, as we were traveling down a narrow road aligned by trees, the vehicle down shifted so hard it cause the vehicle to accelerate and forcibly jerk; however, we immediately regained control of the vehicle. My ABS, esp and bas lights are displayed and I have an appointment with the dealership to have this serviced for Tuesday, July 6, at which tme I will also ask them to perform another inspection/service my stalling motor issue as well as the new accelerating/jerking issue.

- Pace, FL, USA

problem #1

Dec 132008

Grand Cherokee

  • 5,300 miles
Sudden acceleration/ loss of brakes. Vehicle accelerated to full throttle while entering from freeway onramp. The driver took foot off accelerator and vehicles accelerator pedal continued to move downward to full throttle and would not decelerate after an attempt to "pump" the accelerator pedal to try and get the pedal to release. The automobile was then put in neutral and the engine would not slow down in" RPM's". the brakes were applied and an attempt was made to stop the vehicle and the brakes were not functioning properly with the automobile coming to a very long and slow stop white trying to maneuver the automobile to the side of the road. Once the vehicle was brought to a stop the motor was still at an extreme "RPM" level. The motor was turned off at the ignition switch and the engine finally stopped running. After sitting at the side of the road for sometime the vehicle was restarted and driven to a safe location where the driver let the vehicle sit for an hour or two and restarted for the final drive home(about five miles). The vehicle was taken to the dealers service department the next business day. The dealer ran a scan on the vehicle and diagnosed that the event occurred as stated. The dealer consulted Chrysler service center and were recommended to replace the throttle and brake modules for the sudden acceleration and braking problems. The vehicle parts are at the dealer with the vehicle. The vehicle was test driven by the dealer and the customer was told the vehicle was ready. When the customer asked if the vehicle was repaired and safe the service department representative said "we installed the recommended parts by Chrysler service" and would not say if the vehicle was repaired properly or safe from the sudden acceleration/brake problem. The vehicle as of today 12-24-2008 remains at the dealer.

- Reno, NV, USA

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