This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ignition won't turn to on when I put the fob in the ignition. There was a recall # P57 but it seems that my VIN # doesn't fall under this recall. Who can I speak with regarding this? thank you.
Jeep occasionally stalls on the highway while going over 60 mph. It can't be restarted while in neutral. Must pull over to the side of the highway and put it in park. It starts immediately once in park. It has happened 6 times over the last 18 months. No error codes. Dealer can't find the problem.
I live in Michigan, we had snow and very cold conditions last week (January 31 2019), I was loading groceries into the back of my Jeep at my grocery store and the hatch failed to stay open. The corner of the hatch hit me in the head when it came down. I didn't realize it at the time, but I had cracked my head open and needed to get staples to close the wound. I wasn't sure if the struts of the hatch were bad or if it was weather related, but it could have been even worse had it hit me in a different location.
Vehicle will start with no problem, when putting the vehicle in park, then turning the key to the left to turn the vehicle off, the key will only turn to the left to cut off engine and stop, cannot continue to turn key all the way to the left to finish letting engine recognize the vehicle is in the park position, cannot leave key in vehicle do the battery will become dead. Have to keep cranking up vehicle until the key continues will turn all the way to left to be removed....
My 2008 Jeep Grand Cherokee Laredo will not start. The battery is new. Lights come on, radio comes on, lights do not dim, but Jeep will not start. (not even click to indicate starter)
- Columbus, OH, USA
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The fobik when inserted does not turn vehicle on (acts like vehicle battery is dead) but when key is removed and reinstalled it will then crank. Then other times it cranks but is like it's in off position (inside lights nor radio comes on) also, after acting up the airbag light stays on without flashing or going off. Windshield wipers "motor" doesn't function properly (works but stops in from of drivers window area) until it's put on high speed. These issues occur before and after vehicle is started. Both areas of city street and highway.
There was a wire coming our of the steering column and the airbag warning light came on. I called nyle maxwell Jeep to ask to bring in my car and they could not schedule me until 4 days later. I asked if it was safe to drive it and they said yes. The following morning my husband was driving to the store and the airbag deployed for no reason as he was turning into a parking space. This happened on April 14th. It is May 11th and I still do not have any answers from Jeep other than it was inspected by them. I have not been contacted further and have called every other day to check on my case number. They tell me they will put a message in the notes and someone will contact me asap and I still have not been contacted.
Every icon on the dashboard goes on all at once while driving. Even after the car is turned off the inside dashboard lights stay on for an extended period of time. Ie icons include: ABS, check engine, airbag, stability control, brake, and a lightening bolt not sure what that is for.
Battery light illuminated and the power shuts off to heated seats. Electrical fire smell coming from engine compartment. Battery was replaced last month.
The contact owns a 2008 Jeep Grand Cherokee. Upon attempting to turn the engine off, the key became stuck between the off and run positions. In order to remove the key, the contact had to wait a few minutes until a clicking noise was heard from the ignition before removing the key. The contact stated that the vehicle was taken to an independent mechanic who was unable to diagnose the failure and advised the contact to take the vehicle to a Jeep dealer. The contact mentioned that this was an ongoing failure with the vehicle ever since it was purchased in 2014. The contact took the vehicle to larry H. miller Chrysler Jeep Dodge Ram (104th 1800 w 104th ave, denver, co 80234, (720) 907-0928), but he could not recall the diagnosis or repairs that were needed. The contact researched the issue online and found NHTSA campaign number: 14V567000 (electrical system), which he believed was the failure with the vehicle. The manufacturer was notified and confirned that the VIN was not included in the recall. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 90,000.
Steering column/airbag clockspring defective/issue like with the Jeep Wrangler recall. Having to replace and this should be a safety recall in my opinion
I had the recalled ignition switch put in in may and it was shaking when I picked it up, then I would lose electrical power to the radio, now it stalled and will not start, looks like the block is cracked. I have only had this for 3 years and paid $16,000 for it obviously it was an internal issue.
La cl de dmarrage avait T endommag nous avons remplacer cette cl en commandant une avec son immobiliser (cl aspirante) nous avons install la nouvelle cl avec son immobiliser maintenant le tableau de bord S'allume mais la voiture ne dmarre pas et la led de L'antidmarrage clignote nous avons essayer de reprogrammer rien ne dmarre mais nous avons diagnostique avec la machine nous avons vu ceci cl invalide avec ce code de dfaut B1A25 et sur le tableau de bord nous avons cl invalide et nous avons un autre code D'erreur B1A6C qui dit discordance cl secrete le vhicule tait chez le propritaire cet a dire mon client quel autre moyen vous proposer pour essayer de dmarrer ce vehicule ? merci D'avance
My SUV was parked in my driveway. I opened the liftgate and slightly leaned in to look for an item. The passenger side strut then forcibly expelled, what appeared to be, a whiteish gas/liquid mixture. The liftgate immediately came right down, hitting me in the top of the head very hard.
I get 3 lights on, engine, esp/bas and traction lights, dealer states it needs the tipm replace and is charging me to replace it but this is a problem that Chrysler knows about it from other cars but I do not have a recall for my car to replace this part
The blend door on the drivers side has stopped working. So my vents on the driver side only blows cold air. The gear that slides into the blend door and hooks to the actuator has broken.. the Jeep dealership that I went to says that they do not have these parts anymore, so I can not fix this issue.
Vehicle had issue resolved by recall P57 where key fob would stick in ignition between off and on. The key first got stuck in the ignition on 8/14/14, a memorable day, because it happened on the day we were going to the title company to close on our first home. At the same time the ignition switch issue started the airbag light came on and all the steering wheel functions are disabled. The horn no longer works. It is unknown if the airbags work. This is clearly a safety issue but the dealership wants to charge $90 just to hook the vehicle up to their machines to diagnose what is going on and will not consider this as related to the recall P57. Not being able to honk in the interest of safety is a problem. It is unknown if the airbags are functional so I guess it will take getting in an accident to find out (an accident which cannot be prevented by honking my horn to warn another driver).
I have been waiting for over a year for a part that doesn't exist. It has gotten a lot worse with the humidity changes and every time I start the Jeep it sticks. I was told to call at the beginning of every week to see if the part comes in. They also told me that they are limited to how many they get each week. I am beyond this bull crap on waiting for a part that's just so simple as they claim to replace.
A D V E R T I S E M E N T S
- Valley Stream, NY, USA