CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
Since we purchased the Jeep, the passenger seat belt occasionally locks up. If you unbuckle the belt and let it fully retract, it will then function properly for a while. We just put up with it for a while, but then took it to the dealer for warranty repair. The dealer has replaced the seatbelt assy twice, without resolving the problem.
We have told the dealer service dept multiple times that there must be some sort of problem, but of course it never happens when the Jeep is in the service bay.
My wife (the usual occupant of the passenger seat) is REALLY pissed about it after nearly 6 years, . . .
but if the dealership can't fix it, taking it back again and again is kind of a waste of time and money so we live with it. Sometimes it will be 3 or 4 times in rapid succession, other times we go a long time without a problem.
FYI - no, she doesn't pull it out too far. We have dealt with that excuse from the dealer and it kind of wears thin after a while.
A D V E R T I S E M E N T S
Since we purchased the Jeep, the passenger seat belt occasionally locks up. If you unbuckle the belt and let it fully retract, it will then function properly for a while. We just put up with it for a while, but then took it to the dealer for warranty repair. The dealer has replaced the seatbelt assy twice, without resolving the problem.
We have told the dealer service dept multiple times that there must be some sort of problem, but of course it never happens when the Jeep is in the service bay.
My wife (the usual occupant of the passenger seat) is REALLY pissed about it after nearly 6 years, . . .
but if the dealership can't fix it, taking it back again and again is kind of a waste of time and money so we live with it. Sometimes it will be 3 or 4 times in rapid succession, other times we go a long time without a problem.
FYI - no, she doesn't pull it out too far. We have dealt with that excuse from the dealer and it kind of wears thin after a while.
- Jeff O., Woodway, TX, US