This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While making a 3-point turn the power steering failed with the steering wheel turned all the way to the left. An unfamiliar warning light appeared on the dash (which was not identified in the manual or on-line) consisting of a red steering wheel over 2 red lines. Everything else seemed to be working. I grappled with the wheel to finish the turn, then turned the engine off. After re-starting, the power steering was working again. I had it towed to the dealer because I was afraid it would happen again. They reportedly found a corroded lead to the "power steering module" (even though the car is only 7 months old) because "the screw connecting the lead had not been greased properly prior to installation."
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the spoiler for the back rack fractured and caused the rack to move in a way that was obscuring the contact's visibility of the rear window. The vehicle was taken to a dealer for diagnosis but the contact was informed that the failure was caused by user error. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure and current mileage was 6,000. Updated 9/10/13 the consumer stated the spoiler was made out of two pieces of plastic glued together attached to the rear tailgate instead of the normal exposed metal. Updated 09/13/2013
- Chappaqua, NY, USA
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- Brookline, MA, USA