This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My car continued to make a sound as though the engine was still running when I turned the ignition off. I think this could be something to do with the recall on the alternator diodes. It seems the alternator may be failing. The power when the gas pedal is applied hesitates at times also when driving. My fear is that I will be driving at a high rate of speed on the highway and the car will loose all power completely. This will leave me without any steering control at all too. I fear for my life at this time. I was told by [xxx] that I should replace it at my cost. When I asked how much that would cost the service advisor [xxx] lied and said he did not know the cost to replace the parts. Also, if there are parts now then the alternator/diodes should be being replaced by Chrysler now before a severe catastrophe occurs. I also had the brake booster replaced. Since then there is a rattle under the hood on the drivers side where the brake booster would be. Every time I go over a bump in the road a rattling sound happens. It is as though this is something to do with the suspension of the car or alignment too. [xxx], service advisor at [xxx] has not been able to identify this problem. [xxx] wants me to come in for yet another day to try to get the problem identified. This will make 3 days of losing time from work and being inconvenienced. I have been to this dealer on 2 occasions and have gotten no satisfaction or resolve at all. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an availability date. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Weslaco, TX, USA
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The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15 updated 6/15/2015
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) was received in June of 2014, NHTSA campaign number: 14V391000 (electrical system) was received in August of 2014, and NHTSA campaign number: 14V634000 (electrical system) was received in December of 2014. The dealer was contacted on multiple occasions and informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Updated 2/24/15 updated 03/02/15
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V104000 (service brakes, hydraulic) and 14V391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign numbers: 14V154000(service brakes, service brakes, hydraulic) and 14V634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V364000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an estimated date for when the part would be available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system), exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable for repair. The manufacturer was made aware of the delay. The contact stated that the vehicle stalled intermittently while driving at various speeds. The vehicle was not diagnosed or repaired. The failure mileage was 18,000.
Chrysler recalls P14 & P36 have been in effect since may and August of this year respectfully. To date I am unable to obtain parts for either recall from Chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Malbern , AR, USA