Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.


really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,351 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee brakes problems

brakes problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Grand Cherokee Owner Comments (Page 1 of 10)

problem #193

Oct 012016

Grand Cherokee

  • 60,000 miles


Adaptive cruise control and collision avoidance did not work properly, and resulted in a collision. I was driving on a highway, relying on the adaptive cruise control and the automatic breaking, a feature of collision avoidance. There was a slow down in traffic, and although the system slowed down and applied break, it did so too late to stop car. As I got too close, I applied steady pressure on the break, but I still hit the car in front of me, who then hit the car in front of them. No significant damage to either of the other cars, and mine has minor cosmetic damage, and the adaptive cruise control is now not working properly. Could have been significantly worse. Makes me really question the potential for self-driving cars.

- Orwigsburg, PA, USA

problem #192

Nov 052016

Grand Cherokee

  • 32,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle accelerated while the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to the dealer. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000.

- Webster, MA, USA

problem #191

Dec 012016

Grand Cherokee

  • 0 miles
Fca refuses to do open recalls they claim vehicle was in Missouri with 69K miles on it. Vehicle is a 1 owner Chrysler capital lease return with 29K miles used and seviced in California only. 5 open recalls

- Santa Rosa, CA, USA

problem #190

Oct 172016

Grand Cherokee

  • 71,000 miles


I was traveling 35mph on the on ramp to a major highway when the automatic braking system turned itself on. There was no obstruction in front of me and the system was turned off. The car started beeping and the car skidded to a complete stop in the middle of the on ramp on it's own, there was no way I could control the vehicle. The incident almost resulted in a collision. This is the second time this has happened.

- Centreville, MD, USA

problem #189

Aug 312016

Grand Cherokee

  • 44,000 miles
Twice now since I purchased this vehicle (in April of this year) I have experienced incidents of what appear to be random proximity collision alerts (indicated by brake!! on the console) followed by a sudden automatic braking, for which I discerned no pending threats in the line of travel. This action resulted in an unexpected and very unnerving sudden drop in vehicle speed in traffic; in the latter case I was almost rear-ended as a result of the extremely harsh braking action

- Charlottesville, VA, USA

problem #188

Jul 062016

Grand Cherokee

  • 15,000 miles
I have a 2014 overland Jeep. It has 15000 miles on it. It's 2 yrs old. I paid $50,000 for it. I purchased the high end life time warranty. The rear brakes are totally not working and the front are very soft. I have taken it to a dealer and he checked the unit out at first he said the power booster was bad then after talking to Jeep they changed their story. He claims the rotors and pads are shot! I am pretty good at working on cars and trucks. I know for a fact the rotors and pads are not gone! I have had a few garages look at it and they said the same. Something is stopping the brake pressure on the rear brakes and only working partially on the front. I ask about recall P14 and N58. They said nothing! that is the loss of pressure from master cylinder from moisture. At present time I am afraid to drive the unit because I have already missed 2 stop lights because of poor braking ability I was only doing 50 on a 4 lane divided highway and could not bring it to a full stop before the light. This needs to be checked out

- Neponset, IL, USA

problem #187

Aug 222016

Grand Cherokee

  • 24,076 miles


2014 Jeep Grand Cherokee auto brakes for no reason, it sensed a stopped vehicle in the left turning lane and slammed on the brakes twice, I was in the left lane going 35 miles per hour; this has happened in the past also. I did report this to the manufacturer about six months ago via email, I saved the emails and their response. I could have been rear ended by a vehicle behind me because of this problem, literally once it starts I have no control over what the vehicle does, there is no way to stop the Jeep from braking. I shudder to think if it happened on a freeway. I was traveling on a straight road going 35 miles per hour in the left lane. On the evening of 8/22/2016 I was driving in the dark and my automatic high beams malfunctioned several times. They used to work perfectly now they stay on and blind oncoming drivers and the drivers ahead of me, they also fail to come one when I am in the dark and there are no other cars; both incidents of high beam malfunction happened on a country road and on the freeway last night. This problem started immediately after I had the electronic shifter updated at the dealer and some other software updates that were due but I don't know what they did, I just know they were software related and part of a recall. Said vehicle is going back to the dealer for several hours of work on the software for both the high beams an the braking system on Thursday, August 25, 2016.

- Sedona, AZ, USA

problem #186

Jun 302016

Grand Cherokee

  • 600 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving 45 mph, the vehicle independently came to an abrupt stop. The forward collision avoidance system was turned off at the time. The failure recurred three times. On several occasions, the headlights, tail lights, and hazard lights failed to operate. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 600.

- Marrero, LA, USA

problem #185

Jun 122016

Grand Cherokee

  • 24,000 miles
Driving at 65 mph on a straight highway, with the automatic breaking system turned off, the car suddenly skidded to a complete stop.

- Modesto, CA, USA

problem #184

Jun 232016

Grand Cherokee

  • 42,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving 55 mph and attempting to engage the brakes, the brakes failed to stop the vehicle. The vehicle was previously repaired per NHTSA campaign number: 14V154000 (service brakes, hydraulic). The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000.

- Waukegan, IL, USA

problem #183

Jun 202016

Grand Cherokee

  • 10,000 miles


On two occasions, two weeks apart, the active braking feature functioned without obvious external cause. In both cases, the active braking system caused the antilock braking system (ABS) to activate, causing the vehicle to stop abruptly. The following information applies to both instances: 1. forward collision warning system (fcw) is on. 2.fcw is set to near braking feature set to on. 4.vehicle speed approximately 30 mph 5.asphalt four lane road without divider 6.daylight, sunny, temperature about 80 degrees F vehicles in front or on either side. vehicles approaching. obstacles or perturbations on road surface. Second occasion occurred after dealer had installed latest software updates for all components. Dealer has inspected and driven the vehicle. No defect codes were found. Dealer could not duplicate event.

- Manassas, VA, USA

problem #182

May 182016

Grand Cherokee

  • 36,000 miles
Forward collision warning and mitigation - engaged on a clear day, at freeway speed (55 mph), with no vehicles in front of me or beside me. My car braked hard and the 'brake!' flashed on the dashboard screen. If there had been a car behind me, I would've been rear ended.

- Portland, OR, USA

problem #181

May 232016

Grand Cherokee

  • 18,000 miles
My emergency brake light is flashing on my dash board, and it is making a chiming noise when flashing as I drive my Jeep. The main issue other than having it going on and off some time a few time a day sometimes not for a week than a few days in a row is that when I am on an open highway with cruise control on doing 70 mph the cruise control will shut off every time it flashes. I fell the this is a safety issue when your cruise controls shuts down without any warning. The dealer has not corrected this issue. I just got a recall notice to day S27/NHTSA 16V-240 to make sure my vehicle is in park and foot brake on. My foot brakes says it is on at 70 mph when it is not on. This happened a lot today on my trip, but has been going on for over a year

- West Chester, PA, USA

problem #180

May 112016

Grand Cherokee

  • 67,000 miles
Driving approx. 20 mph in city traffic, car in front stopped suddenly. I tried to apply brakes and the auto-braking system also flashed on dashboard to "brake!" but when I tried to, the brakes were not as responsive as usual. I applied tremendous pressure on the brake pedal (so much so that my foot still hurts over a week later) and the brakes did not react as they typically do, so I hit the car in front of me.

- Boston, MA, USA

problem #179

Mar 312016

Grand Cherokee

  • 12,800 miles
While pulling out onto a busy thoroughfare (cesar chavez St. In san francisco, ca) in my 2014 Jeep Grand Cherokee overland on 3/31/16, my collision warning system went off, then the vehicle braked hard on its own via the brake assist system, engaging the anti-lock brake system, and bringing me to a stop in the middle of this busy road. However there was nothing/no one in front of me. This could very well have caused me to be T-boned or rear-ended with my 8 month old baby in the car. This was extremely scary and unexceptable! after describing the issue to my mother, she sent me an article from the wall street journal regarding this issue on 2014 Jeep Grand Cherokee. Clearly this is a more widespread issue than just a fluke affecting my vehicle.

- San Francisco, CA, USA

problem #178

Feb 082016

Grand Cherokee

  • 21,342 miles
Forward collision warning (fcw) occasionally comes on without reason in city traffic, interstates, and country roads (no traffic or obstructions nearby) and at various speeds causing a "brake" warning signal and sometimes, not always, actually causing the vehicle to brake. Related to the fcw problem is a warning signal that frequently appears that indicates the adaptive cruise control/fcw are unavailable. Vehicle has been in shop numerous times and except for one time that the dealership found a part missing, the dealership continues to indicate they cannot duplicate the problem. The problem remains on-going and has not been resolved. The date of occurance below is the most recent event with the "brake" warning.

- La Vergne, TN, USA

problem #177

Jan 122016

Grand Cherokee

  • 12,000 miles
We have had 4 incidents of unintended braking (PE15-021) from the collision control system. Extreme autonomous braking when nothing was in the way. Additionally, we had one case of unintended acceleration in low speed (less than 10 mph) stop & go commuter traffic resulting in a rear end crash with damage to our Jeep and the vehicle in front of us and the next vehicle in front of them (3 vehicles total). Jeep accelerated hard on its own without pressing the gas pedal.

- Fairfax, VA, USA

problem #176

Dec 262015

Grand Cherokee

  • 15,458 miles
Car braking system activated automatically on its own on multiple occasions, anti-collision warning system is not turned on. Latest incident occurred on December 26, 2015, driving 45 mph on a highway with no traffic or obstacles around the word "brake" appeared on dashboard in red and brakes were suddenly engaged. Incident before was driving 60 mph on the interstate and the brakes engaged again with the word "brake" flashing on dash again anti collision system was not on.

- Ewa Beach, HI, USA

problem #175

Oct 012015

Grand Cherokee

  • 24,000 miles
The collision avoidance system activates and slams on the brakes without cause while traveling forward which is startling and dangerous because I have been nearly rear ended by another driver for braking without cause. When parking the gear selector feels like it is in park it is actually in reverse or neutral. Brakes squeak and were wearing groves into rotors when vehicle was brand new. Also the front bumper has never fit correctly as well as the fender moldings peeling off. Very sad for a $55,000 vehicle.

- Port Saint Lucie, FL, USA

problem #174

Sep 162015

Grand Cherokee

  • 22,375 miles
Last night, I was driving at normal speed down the road and person ahead of me braked gradually to make a turn. I began to softly brake. I had a generous amount of space between me and the car ahead of me - at least 5-6 car lengths. The forward collision warning system activated and slammed on the brakes, causing the car behind me to nearly rear-end me. The system should not have activated as there was no reasonable threat of collision. This is not the first time this has happened and I understand the NHTSA is investigating this system so I decided to file a complaint in order to assist the investigation. The system works well when it needs to but it has false positives often. It is somewhat terrifying when your car just decides to slam on the brakes with no cause and there is a legitimate cause for concern when it does. Other drivers behind me may be unprepared to stop and could cause a crash.

- Reston, VA, USA

Read the next 20 complaints »

Not what you are looking for?