CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
65 / 2
Injuries / Deaths:
32 / 0
Average Mileage:
29,768 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Grand Cherokee Owner Comments (Page 8 of 22)

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problem #281

Aug 042018

Grand Cherokee

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the service shifter indicator illuminated. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (3333 auto center cir, stockton, ca 95212), but it could not be repaired because there was not an active failure code on the vehicle. The failure occurred several times. Also, while driving the vehicle, the instrument panel screen went black and all the indicators illuminated. The vehicle was towed to lodi Chrysler Dodge Jeep Ram (1255 beckham rd, lodi, ca 95240) multiple times, but they could not diagnose the cause of the failures. The dealer stated that the vehicle was not included in NHTSA campaign number: 13V483000 (service brakes, hydraulic, electrical system). The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 68,000.

- Stockton, CA, USA

problem #280

Jan 162019

Grand Cherokee

  • miles
Complete electronic and communications failure of instrument panel from unknown electrical shortage resulting in loss of control over transmission shifting and most control switches like windshield wipers, turn signals, emergency flashers and brake warning like is on that I believe indicated no ABS. Experienced this problem many times driving on I-75 in Michigan and Ohio. Very dangerous situation while on the road without any prior warning. Initial warning is "service shifter soon" followed by "no bus". after multiple trips to the fca dealer, root cause not identified and more fix to date. Suspect the electronic shifter malfunctioning but no help from dealer service department. Reoccuring problem for the past 9 months. Current mileage is 79,000 miles with VIN # (xxx) 2014 Jeep Grand Cherokee. No accidents or aftermarket add on work ever. I fear for my safety driving this vehicle to Florida for retirement on 1-25-2019 through 1-29-2019. Again, no resolution from golling Chrysler or from fca star case #57876853. I fear this vehicle is not reliable at this point for short or long distance driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Orion, MI, USA

problem #279

Dec 272018

Grand Cherokee

  • 69,000 miles
Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.

- Riverview, FL, USA

problem #278

Jan 012019

Grand Cherokee

  • 62,000 miles

A D V E R T I S E M E N T S

Multiple times after parking my Grand Cherokee and verifying that it is in park via the dash, I've noticed my Grand Cherokee rolling a few feet if parked on an incline. When this happens, it typically rolls 3-5 feet, and then stops.

- Madison, WI, USA

problem #277

Dec 282018

Grand Cherokee

  • 52,000 miles
Failed engine oil filter adapter/cooler on a 2014 Jeep Grand Cherokee 3.5 liter V6. Has only 52,000 miles. Mechanic found a crack that caused massive oil leak. Cost to replace : $1,500.

- Tinley Park, IL, USA

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problem #276

Nov 282018

Grand Cherokee

  • 53,558 miles
Oil filter housing leak. Noticed car began leaking oil after Jeep dealer chagned oil. Took to a different dealer, and found out the oil filter housing was leaking. Known problem with this engine and year, yet there has been no recall.

- Chicago, IL, USA

problem #275

Nov 242018

Grand Cherokee

  • 64,000 miles

A D V E R T I S E M E N T S

While pulling into parking spot, and stopping. I pushed the shift lever all the way forward, until it stopped, released the foot brake, and the vehicle started moving backwards. I still had my hand on the shifter, and attempted to push it farther, but it was all the way forward, and would not move further. At the same time I looked at the indicator and it showed that the vehicle was in reverse, and it would not go into park. Meanwhile the vehicle was still moving backwards and almost stuck another vehicle. I had to release the shifter, and push it forward again, along with stepping on brake pedal. This has happened more than 3 times. This vehicle has had the software update done to it. The update is only good if you are trying to exit the vehicle. If you are not paying very close attention, when you park, the vehicle will take off in reverse unexpectedly, very dangerous situation.

- Clearlake, MN, USA

problem #274

Nov 282018

Grand Cherokee 6-cyl

  • miles
2014 Jeep Grand Cherokee. Consumer writes in regards to transmission issues.

- Peyton, CO, USA

problem #273

Oct 152018

Grand Cherokee

  • 55,000 miles
My 2014 Jeep Grand Cherokee has stalled while driving 3 times; twice on the highway at speeds in excess of 60 mph, and once while making a right turn on a busy street. I push on the gas to accelerate the vehicle, and it stalls. All electrical is still on, but I have to stop the car, put it in park, then I can restart and continue. I was almost in a collision a few times because of the car stalling. There are no error codes or lights to indicate what the problem is. Jeep is not trying to fix the issue and act as if they haven't heard of this before. Dealerships "can't replicate the issue" so they just give the car back. It feels as if the car doesn't downshift properly (big jarring motion like you've been rear-ended) when trying to go up a hill, or pass a slower vehicle. Dealership already replaced both fuel pumps, but didn't fix the problem.

- Little Elm, TX, USA

problem #272

Oct 192018

Grand Cherokee

  • 69,530 miles
The transmission may unexpectedly shift to neutral, "Chrysler (fca us llc) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep renegade, Ram promaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions." The recall code is S55, but this car not including there

- Aurora, IL, USA

problem #271

Nov 032018

Grand Cherokee

  • 65,000 miles

A D V E R T I S E M E N T S

Excessive corrosion on the outer threads and nut that hold the hub (rotor/wheel & tire) on the axle. I have pictures from the first time I noticed it on March 10th 2018. It looks exponentially worse today. Left without replacement the wheel & hub will fail & cause serioud injury in less than 12 month. Recommend mandatory manufacture recall on 2014 Grand Cherokee. The pic attached is from March 2018. The corrosion is exponentially worse on 11/12/2018.

- Chicago, IL, USA

problem #270

Oct 012018

Grand Cherokee

  • 100,000 miles
I have a 2014 Jeep Grand Cherokee srt. In the last year and a half, I have had to have the transfer case & rear end replaced. This is just uncalled for on a 4 year old car. It is currently sitting at the dealership (has been there for a week so far) to have the lifters/cam replaced. The parts from Chrysler are so far on back order there's no hope of getting them. The aftermarket parts are also on back order. Those 2 things tell me that this is a widespread malfunction with this engine & seems to me to be a design flaw.

- Brandon, MS, USA

problem #269

Apr 122018

Grand Cherokee

  • 70,000 miles
Vehicle was parked in a parking stall at the city park. I left the vechicle to pickup tools at the parks band shelter which was about 40 feet from the parked vechicle. I returned to parked location and the vechicle was gone. I found it about 20 feet away wedged up against the park shelters pillar with a bicycle wedged underneath the vechicle. The vechicle was stopped by brick column about 4' from the playground. 3 school age boys were mere seconds from being struck by the vechicle. The vechicle never turned off as when I exited the vechicle and put it into park, the vechicle didn't 'shift' into park as expected. The incident was caught on camera by the parks security camera. It's is terrifying to say the least. After the fact photos are included here as well.

- Haysville, KS, USA

problem #268

Jul 152018

Grand Cherokee

  • 44,000 miles
We thought the vehicle was in park, when in fact it was in neutral. This caused the car to roll forward and collide with a veh. Parked in front

- Mokena, IL, USA

problem #267

Jul 172018

Grand Cherokee

  • 81,000 miles
The Jeep was stationary, started, put into neutral, put into 4 wheel drive and it locked into it. Unable to get it out of 4 wheel drive. Dealer says its transmission sensor and clutch on transfer case.

- Coral Springs, FL, USA

problem #266

May 302018

Grand Cherokee

  • 74,150 miles
Vehicle was in motion, traveling West. Vehicle was being driven at normal interstate speeds. Vehicle began to make a slight jarring sound along with a thumping feeling, as if driving along the knock strips. This was consistently occurring every 7 seconds or so, as if a tire was shredded. Vehicle began to accelerate along with traffic flow. Engine light began illuminating. Engine began to feel lethargic. All digital gauges were indicating normal temps and pressure. No tire warnings. Vehicle began to exhibit smoke smell in vents. Vehicle became harder to accelerate to attempt to alleviate issue, as if stuck in between gears. Vehicle became harder to control. Switched from left lane to far right to reduce speed. Vehicle became more lethargic. As vehicle proceeded up exit ramp to leave interstate, transmission automatically went into neutral. Vehicle was able to coast into gas station parking lot. Vehicle was shut off. Raised hood, and there was a smell similar to rotten eggs, like a natural gas smell. No obvious damage as if it was physical. No belts or hoses appeared loose or hanging. No fluids were visibly leaving engine. No smoke or steam. Attempted to restart vehicle after several minutes to cool engine due to hotter temperatures. Vehicle has push button starter. Vehicle would not start for roughly 15 seconds with brake pedal depressed. Vehicle sounded like it was straining to start. Roadside assistance was notified. Upon arrival, tow truck operator had extreme difficulty starting vehicle. Vehicle had to be forced onto tow truck using cable release in center console. Electrical systems functioned fine. No damage to body or underside upon examination of good samaritans and tow truck operator. Vehicle has roughly 74, xxx miles, of which roughly 45,000 are highway mileage. Vehicle is maintained regularly for oil changes and has had tires rotated and balanced.

- Ocean Springs, MS, USA

problem #265

Mar 122018

Grand Cherokee 6-cyl Diesel

  • 15,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving 70 mph, the tachometer, RPM, speedometer, water temperature, tire pressure, electronic stability control, gear shifter, seat belt, and anti-skid warning indicators illuminated. Also, the windshield wipers independently activated. While accelerating from a stop, the gear shifter failed to shift out of gear. The vehicle was towed to rairdon's Chrysler Dodge Jeep Ram of kirkland (12828 ne 124th St, kirkland, wa 98034), but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13V483000 (service brakes, hydraulic, electrical system, electronic stability control). The manufacturer informed the contact that the VIN was not included in a recall and referred him to NHTSA. The approximate failure mileage was 15,000. Consumer stated: I have now been driving the Jeep for four months since the BCM was replaced. Within the first month since the BCM replacement, there were two instances where, during a left-hand turn, the instrument cluster dropped out momentarily (blinked) with a coincident fault warning chime. But in both instances, all systems immediately recovered and there have been no other instances, regardless of driving conditions, for the past three months. Updated 10/5/18

- Woodinville, WA, USA

problem #264

Feb 062018

Grand Cherokee

  • 66,000 miles
The vehicle stalls while you are driving it, transmission light comes on. It says place in park to restart but sometimes takes forever and then it sputters. Sometimes when you turn the vehicle off you can still hear the fuel pump operating. This has happened several times now. I have a child and if anything happens- like getting ran over by oncoming traffic and either of us gets hurt- someone is going to pay dearly. It's not like Jeep Chrysler doesn't know about this problem. Please make them pull all of these vehicles off of the road before someone gets killed. Thank you! the last time it stalled was during my father's funeral..thanks Jeep!!! it states the last time and miles...let me tell you, this isnt the only time!!

- Newport, TN, USA

problem #263

Dec 182017

Grand Cherokee 4WD 4-cyl

  • 48,000 miles
The contact owned a 2014 Jeep Grand Cherokee. While driving 30 mph, the vehicle was involved in a crash. The contact stated that the front passenger side tire detached from the vehicle and the contact struck a ditch on the side of the road. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and spine. Medical attention was required. The vehicle was destroyed and towed. The dealer and manufacturer were not made aware of the failure. The vehicle was included in NHTSA campaign number: 16V529000 (power train), but the parts were unavailable prior to the crash. The failure mileage was 48,000. The consumer stated that the tire was not the cause of the accident but that the tire off at the tow yard.

- Easthampton, MA, USA

problem #262

Jan 212018

Grand Cherokee

  • 65,000 miles
Chrysler (fca us llc) recall T36 / NHTSA 17V-435 incident summary on 2018-01-21, my 2104 Jeep Grand Cherokee stalled while traveling at approximately 65mph. A crash was avoided, but the situation was highly dangerous to passengers and other drivers on the road. This incident exhibited all the symptoms and warnings from Chrysler (fca us llc) recall T36 / NHTSA 17V-435. (summarized below) the vehicle lost power and stalled while driving on the highway. Just prior to the stall, warnings briefly flashed in the instrument control panel. Warnings included; battery saver mode, ABS system failure, suspension failure. All electronics in the vehicle exhibited bizarre behavior and could not be controlled. Additionally the speedometer continually recycled and the wipers turned on with no intervention. Complete loss of power steering and braking occurred. After the stall completed and the vehicle was stopped, a loud high-pitched ticking noise came from the engine compartment. Additionally, a pungent burning smell and smoke came from the engine compartment. The vehicle was completely disabled and unresponsive and was towed to a Jeep dealership on 2018-01-21. A claim was filled with fca us llc recall department on 2018-01-23. As of 2018-01-26, the dealer is still waiting for fca us llc recall department to respond. As of 2018-01-26, the parts are still not yet available for this recall. T36 / NHTSA 17V-435 recall summary 'the alternator on your vehicle may experience diode thermal fatigue failure due to cyclical loads induced by ehps. When the diodes fail, the alternator will no longer supply electrical energy to the vehicle and may lead to a vehicle stall without warning, increasing the risk of a crash. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.'

- Manchester, CT, USA

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