I had reached into the storage and outlet trey in the center counsel while going down the highway. My jacket sleeve apparently hit the gear shift and bumped it into neutral. When I realize what was happening I had to apply the brake and push the button on the gear shifter to return it to drive. I reach in this storage tray many time a day and have had this happen before, just not going 70 mph on a highway. If this stick is highly programmable, why can it not be programed to require me to push the gear shift button to change from drive to neutral?? this is dangerous and distracting when driving. Their is not much room for your arm to reach over the shifter to retrieve items in the trey.

- Dallas, TX, USA

I was informed by a supervisor at the Chrysler corporation that the reason that the transfer case (part of the drivetrain) on my all wheel drive Jeep broke while I was driving was because there was a difference in tire tread depth of greater than 3/32 of an inch (2.3mm). They were kind enough to reimburse me $1000 towards the repair, however, I do believe that this is a safety issue.

- Marietta, GA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle shifted without warning. Additionally, while driving, the vehicle hesitated, stalled, and smoke emerged from the tailpipe. The vehicle was taken to caitilin Chrysler Dodge Jeep Ram (140 old york rd, jenkintown, pa 19046), but the dealer could not duplicate the failure after driving the vehicle for 20 miles. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 33,453.

- Philadelphia, PA, USA

Transmission shifts hard in normal drive and sport drive.

- Visalia, CA, USA

When attempting to accelerate the throttle becomes unresponsive as if the car is out of gear. This is worse when attempting to accelerate to merge into traffic. The car will slow down quite a bit before the throttle starts responding again. I notified the dealer and they couldn't isolate the problem. This has happened many times since it was initially reported.

- Knoxville, TN, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving at unknown speeds, the vehicle lost power without warning and failed to shift out of gear. Also, the windshield wipers activated without warning. The vehicle was taken to a local dealer (gator Chrysler Dodge Jeep, 840 S harbor city, melbourne, fl 32901) where it was diagnosed that the valve needed to be replaced and the system reset. The vehicle was repaired, but the failure recurred. While driving, the vehicle was stuck in gear and made an abnormal grinding noise. The vehicle was taken to simmons rockwell Dodge Chrysler Jeep (7329 hammonsport rd, bath, NY 14810) where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired, but the failure recurred. Again, the vehicle failed to shift out of gear and the interior lights blinked. The vehicle was taken to vero beach Chrysler Jeep Dodge (855 S us highway 1, vero beach, fl 32962). The vehicle was not diagnosed or repaired. The manufacturer was notified and opened case number: 32752611 with heather at 844-378-0573, ext 89379. The VIN was unknown. The failure mileage was 62,000.

- Sebastian, FL, USA

I was involved in a serious accident on 9/20/2017 while driving my 2014 Jeep Grand Cherokee. I was driving slowly out of a fast food parking lot and approached the exit intending to turn right onto the road. I saw there was oncoming traffic, and applied my brakes to stop and wait for the traffic to pass. I'm positive that I had my foot on the brake, but instead of stopping, my car surged forward into the road and into the path of a semi truck. The brakes weren't working. I started to reach for the emergency brake, but I had already hit the semi- truck by then. The first impact happened on the front driver's side of my car, then the car spun around and the second impact hit the rear driver's side of my car, the car continued to spin around and stopped when it hit a utility pole next to the entrance/exit of the fast food restaurant. Fortunately no one was injured or killed. I am 100% certain that some kind of malfunction happened with my car. I know I had my foot on the brake. I've had several recalls on this Jeep for repairs and software updates, and I believe at least a couple of them were related to the transmission. After the accident, I searched the NHTSA website, and I found several other reports of the 2014 Jeep Grand Cherokee surging forward when the brakes are applied. There are also many other complaints of this model Grand Cherokee having many problems with the transmission, power train, and brake systems. I have already submitted a complaint to Jeep about the accident.

- Franklin, IL, USA

Everyone is complaining the shifters are defective. They are not, the computer has the ultimate control of the Dodge Jeep and Chrysler shifters be it a knob or a one in the Jeep. If the car is rolling in anyway the computer will not put the car in park. The driver can make the proper motion but the computer will decide to put the car in neutral because of the movement. There is minimal indication of the computer overriding the drivers motion. The driver then goes to turn off the car with a push button, once again the computer decides the car is in neutral so the will not turn the car off essentially making the push button inoperable. The reason for the accidents is because people make the movement with the car rolling and then the computer overrides the driver and then over rides the second time with turning the car off. People get out of the car expecting the car to be off and after partially stepping out or partially stepping out discover the car is still running and if there is any kind of an incline...literally running away and they chase the car. I had this happen to me but my son realized the car was running. I told the dealer they said I made a mistake I said no I didn't and then was on a mission. On the recall notice the last line state that the car will not go into park if the car is going above a certain speed that is the same a slight roll. I have told the dealer about I have make a call to Chrysler but no one could listen. Think about it the fix was for the computer to put the car in park if the door opens without driver input. The computer can slam on the brakes if a leaf blow infront of one of the front sensors and I almost got rear ended on that one. These vehicles and the computer programming have taken vital functions away from the driver but they didn't explain that to me when I bought the car! that is why Dodge trucks do the samething

- London Ontario Canada, MI, USA

Transmission has very delayed shifting. Sometimes if feels as if the transmission goes into neutral by itself.I was making a left hand turn through a very busy intersection and had no power as if I was in neutral. Almost caused a serious accident

- Farmington, NY, USA

While driving my vehicle will jerk violently while going from 2nd to 3rd, and 3rd to 4th gear. It also does it when you brake. Took to dealership 7/25/17 and was told that a valve needed to be replaced. Part is on back order. Today, 7/30/17, while driving my vehicle at no more than 30mph on a city street, it got stuck in 3rd gear and check engine light turned on. Would not let me do a manual engage or switch to sport mode. Had to pull over and restart the car to go back to normal.

- El Paso, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. When the contact activated the air conditioner while the vehicle was still in park, it suddenly began to reverse. The vehicle reversed onto the neighbor's yard where it came to a stop. There were no injuries. The rear driver side of the vehicle was damaged. The vehicle was inoperable. The contact called the North point Chrysler dealer who stated that the remedy was not available. The manufacturer was made aware of the failure and opened case number: 31950316. The manufacturer also stated that the remedy would not be available for another month and a loaner vehicle could not be provided. The approximate failure mileage was 31,500. Parts distribution disconnect. Updated 08/29/17

- Traphill, NC, USA

There have been more recalls than I can count, but recently I was driving it and the alternator (which was recalled) when out in the middle of driving and I had immediately pull over and lost control of the car. I've had another recent recall not the shifter and my stereo randomly went black, allowing no control over the vehicle settings or A/C. this car is a lemon!

- Helotes, TX, USA

There was a recall number S27 or 16V-240 however, there is still no solution to fix it and there have been a few times I have put the car in park and when I took my foot off the brake to open the door the car started rolling back

- New York, NY, USA

On a city street, stopped car, put it in park and got out engine running.I walked behind car to a house to get something off of the porch. When I turned around the car was no longer where I parked it. It was in the yard of the house next door and had crashed into the neighbors short wall and patio set. The car was resting on a cinder block. I was able to put it in reverse and drive it out of the yard. It did damage to the wall and the patio set. The street where I parked was level, it was not rolling when I got out of the car. I didn't see it until it was stopped. This is probably the forth time my car has not stayed in park. On time I was in the process of getting out and it started rolling back, I hopped back in and stopped it. The other times I caught it before I got out.

- Richmond, VA, USA

The transmission had a hard shift. The valve body was replaced and it shifted worse. Now the entire transmission is being replaced as I am typing this but I feel the car will continue to have issues. His is he model that had the defective gear shifter and recall.

- Charlotte, NC, USA

The oil filter housing part number 68105583af cracks on 2014 models causing oil leaks. There is a potential for fire while driving. This is a known issue and there is a back order of several thousand for this part.

- Lebanon, PA, USA

On three occasions in the spring of 2016 the vehicle rolled backwards on a slight incline with the engine off, in park with the parking brake engaged. On one of those occurrences I was exiting the vehicle and halfway out when it began to roll. I was almost caught between the vehicle with an open drivers door and a retaining wall in my driveway. I managed to jump back in and stop the vehicle. In March of 2017 the vehicle rolled forward while facing in the opposite direction on the same incline with the engine running, the vehicle in park and the parking brake engaged. After it happened the first time I was able to recreate the problem two additional times within a span of 2 minutes.

- Rutherford, NJ, USA

The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked in the driveway, the gear became stuck in park without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,496.

- Grand Prairie, TX, USA

The vehicle rolled down the driveway when it was in park and the ignition was off. It did not slide, it rolled. I immediately drove it back up the driveway, put it in park, set the parking brake, and turned off the ignition. I excited the vehicle, and about 2 minutes later it did the same thing. Please note: The Jeep had already received the software update for the April 2016 recall involving the gear shifter/rollaways (see EA1600). I believe this is a different issue because the ignition was off when the rollaways occurred.

- Boise, ID, USA

2014 Jeep Grand Cherokee. Consumer writes in regards to vehicle rolled and struck residence- caused front end damages. Dealership refuses to repair recall at no cost to consumer. The stated she was not aware of a recall, prior to the incident.

- Newark, NJ, USA