Jeep randomly stalls driving on freeway and/or jerks when downshifting. Vehicle also downshifts hard from 8th to 6th gear, all other gear shifts are fine. While driving at 60 mph vehicle stalled when accelerating to speed up. Vehicle attempted to downshift from 8th gear when stall occurred. Once vehicle was stopped it started back up without issue to destination. It has chugged 5 separate times when downshifting on freeway in the 7 weeks of owning car, this time it completely died. No check engine light or other indications of engine/transmission failure. No failures recorded to onboard computer. Gas tank 3/4, outside temp 38, oil temp 180, transmission temp 140; normal accessories on including lights, radio, heater, seat warmer low. All recalls up to date including campaign UC1.

- Arlington, WA, USA

Service keyless entry. Affecting many Jeep gc models. I was left stranded.

- Spring, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving out of the parking lot, the vehicle shut off and the insufficient battery charge indicator illuminated. The failure recurred and the vehicle was towed to ron carter Chrysler Jeep Dodge Ram of league city (281-668-5383, located at 3535 gulf fwy, dickinson, tx 77539). The dealer stated that the vehicle was included in NHTSA campaign numbers: 17V435000 (electrical system), 17V572000 (service brakes, service brakes, hydraulic), and 18V332000 (electrical system, vehicle speed control). The vehicle was kept at the shop for the recall repairs. Four days later, the dealer still had not completed the repair, stating that the gear was stuck in park. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000. Parts distribution disconnect.

- Alvin, TX, USA

2018 - "service shifter" message pops up. Over $1000 I had to pay to replace it as it was just outside of warranty time. Past few years, in cold weather, the suspension creaks and cracks noises. Just yesterday, February 2019, less than 5 years old, "service air suspension immediately" pops up on my way home on interstate. Very bumpy ride all the way to my local dealership. I feel I was lucky when I made it, as the tops of the rear tires were angled inward. Apparently, one air suspension "bag" blew out. This resulted in the pump/compressor burning out. Having to replace both bags at the same time and the pump, over $4,300 repair for something no fault of my own and for something that should only happen in cars that are much older in my opinion. Looking online, appears to be many complaints about this. Will Jeep address this issue and maybe "recall" this system so we can be reimbursed? I am about to switch brands as soon as I get this one out of the dealership service dept and anyone else I ever come across who wants to buy a Jeep, I will tell them the horror stories from my current overland, my previous overland, with its 2011 model issues, and my unlimited Wrangler issues before that. I don't hear any issues like these from friends and family with other brand vehicles.

- Baton Rouge, LA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the service shifter indicator illuminated. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (3333 auto center cir, stockton, ca 95212), but it could not be repaired because there was not an active failure code on the vehicle. The failure occurred several times. Also, while driving the vehicle, the instrument panel screen went black and all the indicators illuminated. The vehicle was towed to lodi Chrysler Dodge Jeep Ram (1255 beckham rd, lodi, ca 95240) multiple times, but they could not diagnose the cause of the failures. The dealer stated that the vehicle was not included in NHTSA campaign number: 13V483000 (service brakes, hydraulic, electrical system). The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 68,000.

- Stockton, CA, USA

Both lights illuminating the rear license plate have blown out. This was discovered during an inspection. The replacement lights are dealer only parts coating over $200 each.

- East Nassau, NY, USA

While in motion, on my way work, my 2014 Grand Cherokee summit with 3.0 L turbo diesel engine, 220 amp alternator and 49000 miles experienced a loss of power steering, battery light came on, voltmeter showed no charging of battery. My electronic indicator system stated the vehicle went into battery saver mode with a loss of ABS, heating and ventilation, air suspension system, all safety enhancements such as park sense, no electronic transmission system changes and check engine light came on. There was a recall on gasoline engine 2014 Grand Cherokee along with others (Chrysler recall T36) and I have seen another complaint similar to mine sharing the same engine on this sight. I do believe this is was caused by catastrophic alternator failure. A new battery was installed and the battery light is still on and still in battery saver mode( an indicator also of no charging) and volmeter indicates no charging. I will be replacing the alternator tomorrow.

- Lisbon Falls, ME, USA

I have owned 5 Jeep Cherokee and this has to be a lemon.I purchases it new. I have had many many recalls, most major. Recently I heard water splashing under the passenger seat, which resulted in water coming into the passenger side flooding the carpet. I was told that the box holding the battery was where the water was located. They have been working on it for two days and can not find where the water is entering. Now they are preparing to remove the trim for a possible location. They checked with my extended warranty company and they said this was not covered. I am afraid this issue will cause a fire in the vehicle since the water is entering the electrical system. I was told no recall from Chrysler addresses this major issue with Jeep, even though is is common. I am afraid to look at my bill if they ever find the leak. We have been having major rain here in Georgia this year and it is not used very much, so it was stationary when this happened. I was told this was a very difficult task to find where the water was entering the vehicle, and they had many Jeep vehicles with similar issues. I have no idea when I can get my vehicle back. I cannot upload photos as they have the vehicle.

- Bolingbroke, GA, USA

Complete electronic and communications failure of instrument panel from unknown electrical shortage resulting in loss of control over transmission shifting and most control switches like windshield wipers, turn signals, emergency flashers and brake warning like is on that I believe indicated no ABS. Experienced this problem many times driving on I-75 in Michigan and Ohio. Very dangerous situation while on the road without any prior warning. Initial warning is "service shifter soon" followed by "no bus". after multiple trips to the fca dealer, root cause not identified and more fix to date. Suspect the electronic shifter malfunctioning but no help from dealer service department. Reoccuring problem for the past 9 months. Current mileage is 79,000 miles with VIN # (xxx) 2014 Jeep Grand Cherokee. No accidents or aftermarket add on work ever. I fear for my safety driving this vehicle to Florida for retirement on 1-25-2019 through 1-29-2019. Again, no resolution from golling Chrysler or from fca star case #57876853. I fear this vehicle is not reliable at this point for short or long distance driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Orion, MI, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving various speeds, the service shifter warning indicator illuminated. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (located at 3333 auto center cir, stockton, ca 95212, (209) 956-1920) to be diagnosed, but a failure code could not be located. The vehicle was not repaired. In addition, while driving on the freeway, all the warning indicators on the instrument panel intermittently illuminated. The vehicle was taken to lodi Chrysler Dodge Jeep Ram (located at 1255 beckman rd, lidi, ca 95240, (209) 263-3999) where thirteen codes were found, but not a failure code. All thirteen codes were reset. The vehicle was not repaired. Also, while driving, the vehicle stalled, the check engine warning indicator illuminated, and the windshield wipers operated independently. The vehicle was able to coast to the side of the road and was towed back to lodi Chrysler Dodge Jeep Ram. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 63,000.

- Stockton, CA, USA

I am having to replace an alternator on this vehicle for sudden failure. Currently there is a recall for exact condition but my VIN is outside of recall limits. I feel my vehicle should be included as exact conditions exist..

- Kingsport, TN, USA

The air conditioner blows hot air in the summer and cold air in the winter. Also, the power locks do not work at times on the driver side door.

- Franklin Square, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times without warning while driving various speeds. The vehicle was not included in NHTSA campaign numbers: 17V741000 (electrical system), 17V435000 (electrical system), and 14V634000 (electrical system). The dealer (ferman Chrysler Jeep Dodge Ram tampa, 24314 fl-54, lutz, fl 33559, (813) 929-2400) was unable to identify the cause of the failure. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was not available.

- Tampa, FL, USA

Keep getting a message that states the 911 system needs maintenance. When starting my Jeep my screen will stay blank for about 3-5 minutes before coming on. When it is blank I am unable to use my back up camera, adjust my climate controls, bluetooth phone. The vehicle will switch between air conditioning and heat, high fan and low fan speed. When the screen is blank I am unable to do anything.....even using the buttons below the screen do not work. I am unable to unlock my doors using my door unlock/lock control on the drivers side. While im driving I can unlock my doors, which as a safety feature I should not be able to do. My oil change notification will not go away even after getting my oil changed.

- Warwick, NY, USA

While driving my 2014 Jeep Grand Cherokee one morning while it was still dark I noticed that the drivers side head light went out and came back on intermittently. The next morning I tried again and all the lights went in and out completely. Providing a very dangerous satiation not only to me but other driver's. I made an appointment with the dealer (had to wait one week to get it in to service). They checked it out and said they needed to order a part and gave the Jeep back and would call when they had the part. When we took it back for the repairs they kept the Jeep for three weeks trying to fix the problem. Saying they could not figure out the fix after Chrysler told them to change a part in the computer system. When that did not work they contacted Chrysler and got a technician who advise that the headlights were the problem. The dealer change out the headlights and charged us $917.88 for the repairs saying it was not covered by my extended warranty. I truly believe this is a Chrysler problem with electrical issues, wiring or computers and should be covered by Chrysler not by individual owners. This is substantiated by all the complaints for the same type of problem.

- Mary Esther, FL, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 30 mph, the vehicle started to lose power and the low battery indicator illuminated. The vehicle was pulled over to the side of the road as the contact noticed smoke from underneath the hood. A burning odor was perceived. The vehicle was towed to walser Chrysler Jeep Dodge Ram (866-323-0559, located at 314 mainstreet, hopkins, mn 55343) where it was diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 44,000.

- Wayzata, MN, USA

Went to start my car today, and there was a long crank but the car did not turn on. This happened 2 more times. Finally, the third time during the long crank, I stepped on the accelerator and the engine finally turned on. During the whole thing, the dashboard was on, lights were on, and radio was on - so it was not a battery issue. There was no warnings on my dashboard and no lights turned on afterwards - as if everything was fine. I am worried because I have read multiple listings regarding cars stalling while in drive, or worsening of these symptoms. I know there has been a tpim recall contributing to faulty stalling - but 2014 model was not covered under the recall. If my car symptoms become progressively worse - I am afraid that my car will shut off while I am driving - placing me and others on the road in high risk for danger.

- Parsippany, NJ, USA

Having extended starting issues, sometimes car has to be turned off and then back on, have been to dealer 2 times, purge valve was replaced, with no change in extended start.vehicle is stationary.dealer seemed to be more interested in selling us other services unrelated to extended start such as coolant flush and tires, spark plugs alignements which have already been completed before visit, this car appears to be under recall R09, but dealer does not seem to think it

- Kingwood, TX, USA

I bought the vehicle nearly 2 years ago and it has had this problem intermittently. At least once a week, the radio/phone/navigation panel will not start when the car does. So I have no heat or air conditioning, no back up camera, no radio, no handsfree phone. This situation usually lasts about 5 minutes but eventually will start. I have not been to the dealership to see about it so I don't know what it is. But this has the potential to be very dangerous for me. I am a realtor and I've put 70K miles on my car in the past year. I am in it all the time and I need these features to work. I bought this particular vehicle used and I love everything about it, except this. Please do a recall on this feature. I'm not the only person that has had these problems.

- Mobile, AL, USA

Radio does not come on when car starts. The air conditioning will also not turn on at times when this is happening. The dash has also been effected at times, not lighting up. The radio has come on while driving. The car can be driven but no features from the radio panel.

- Orlando, FL, USA