-??Driver headrest deployed while driving for no reason. Vehicle is available for inspection. -??When headrest deployed, it strike me on the back of my head causing uncertainty of what hit me. -??The problem has not been reproduce. -??The component has not been inspected by the manufacture, police, insurance representative, or anybody else. -?? There was no warning, lamps, messages, or any other symptoms of the problem prior to the failure.

- Los Angeles , CA, USA

The hood ltah keeps sticking when we close the hood, it has been greased and still does not work properly. the hood almost flew open on the expressway.

- Clarkston, MI, USA

Unknown

- Littleton , CO, USA

Unknown

- Silver Spring, MD, USA

Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage.

- Rancho Cordova, CA, USA

My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the -??March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don-??t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the -??PVC-?? hose was disconnected. I didn-??t know what that was, I left the jeep there. I didn-??t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn-??t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I-??m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I-??ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!

- Corsicana , TX, USA

My vehicle ignition button got pushed into the dash and I was unable to start or stop my vehicle from running.

- Westbury, NY, USA

While stopped at a drive-through with my foot on my break, my head rest exploded, forcing my head forward. There was no accident and it deployed at random. The passive restraint system failed. Had vehicle been in motion it would-€™ve been a public safety risk. Appointment at the service center of the dealership has been made. It has not yet been inspected.

- Anthem, AZ, USA

In reference to recall W79/20V-699, to date I have attempted on four (4) occasions to have the recall addressed by my dealership, Gettel Chrysler Dodge Jeep Ram of Punta Gorda, Florida without success. I have even contacted corporate about the problem to no avail. Is there anything you can do to force them to follow through on the recall repair?

- Punta Gorda, FL, USA

Jeep placed in park on slight incline and turned off. 5 minutes later seen rolling down driveway (seen on video).

- Bend, OR, USA

First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.

- Kenmore, WA, USA

My son started the Jeep Monday morning and the engine light came on which has never happened before. Then something occurred under the hood and there was a fire. Luckily my son was able to get to a garden hose and put out the fire but now I have a 2014 Jeep Grand Cherokee that has fire damage and needs to be taken into a Jeep dealership for repairs. I have only had the vehicle for a little over 2 years.

- Wheat Ridge, CO, USA

On several occasions, while driving between 30 - 70 miles per hour - car goes into neutral by itself leaving you trying to steer the car to the side of the road under multiple risky situations. When pulled over - car can be put into park but if your foot is on the brake pedal the car sputters and won't shut off until brake pedal is released. You can still steer the car to the side of the road but no acceleration is possible. Restarting the car isn't possible for about 20 - 30 minutes. Most occurrence have happened on the interstate. There are no warning signs prior to the occurrences and it's extremely scary trying to get to safety. Diagnostics have been completed by Jeep dealerships and other repair shops and it's been stated all recalls have been made to this car in the past. The fact the car goes into neutral itself is scary. The most recent event puts the total of occurrences at 15 since I have owned the car. No one seems to have an explanation --all I know is its very dangerous especially on the freeway. I would like to know what can be done to get this resolved before someone get hurt.

- Des Moines, IA, USA

The head rest on the passenger side has dismantled. I believe it-€™s an air bag system but am not too sure. The cushion and the plastic part have split and show a few wires. I have not been in any type of collision for the head rest to go ahead and give out like that.

- Mesa, AZ, USA

My vehicle has a recall with the parts not available, I crash without prior warning, and injured. I have contact FCA US and other customer care numbers provided. My vehicle was repaired for the outer damage due to the collision, but my vehicle does not pass emission due to parts not being available. My car is drivable with very little power and can only drive a very low speed and locally. I have called about this matter for over a month and afraid that I will get in to another accident. I have not received information on when parts will be available. I had it checked and most probable other components require replacing due to the recall. This put me at risk and could have put my children at risk.

- Lawrence , MA, USA

The AHR on the driver's side activated while the vehicle was parked and the driver was hit in the neck. Upon inspection, the plastic tabs that keep the pin in place, keeping the whole apparatus in the off position, broke off.

- Fairview Heights, IL, USA

Uconnect NAV 8.4N updated to the latest firmware when purchased in July of 2020. Currently it will reboot randomly and go to a black screen. At which point it will blast the heater and the radio at full volume while driving. Extremely terrifying and dangerous. Uconnect says it-€™s not their problem as it is an 8 year old system. Seems like they should be held accountable for forcing drivers into a DISTRACTED driver situation. Repeatedly. So far the only fix I have found is to pull over immediately and restart the vehicle. I am about to purchase an aftermarket unit to replace this dangerous item that is also affecting the resale value of said vehicle.

- Redmond, OR, USA

While driving on a city street the driver side headrest deployed without cause and struck me in the back of the head.

- Jamul, CA, USA

The passenger headrest deployed because the pin plastic bracket has failed it released the headrest unexpectedly and can not be reset. Please advise this is dangerous!

- Humble, TX, USA

The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.

- Woodcliff Lake, NJ, USA