CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
28,415 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 6)

problem #115

Jun 152019

Grand Cherokee

  • 64,000 miles

A D V E R T I S E M E N T S

Vibration coming from windshield/ wiper area on drivers side when traveling around 65/70 mph. Very loud and annoying.

- Havertown, PA, USA

problem #114

Apr 272019

Grand Cherokee

  • 64,000 miles
Our dealership completed epa and carb emissions recall V08 for 3.0L diesel emissions on 20 May 2019. Mileage out was 63,819. 200 miles later, we started the vehicle as normal. Less than a mile later, as we started to accelerate onto the highway, the check engine light came on and our vehicle's information center displayed two separate diesel exhaust fluid (def) related warnings. The first saying def needed service/contact the dealership, while the second warning said we could not restart the vehicle after driving another 200 miles. We immediately found a safe spot to pull over and called the dealership. The acting service manager advised us that it was safe to drive the vehicle to the dealership as long as there were no obvious performance issues. He said it was probably emission related, that we would be ok if we didn't drive over 200 miles. He said going over 200 miles might abruptly put the vehicle into a "limp mode"! we were 150 miles away from the dealership but the vehicle was otherwise operating normally, so we took the service manager's advice and drove to the dealership. Our Jeep is an off-road, trail-rated, go anywhere vehicle designed to be used out in the wilderness/national parks as well as on the highway. It is an unacceptable safety hazard for the vehicle's computer to have control over starting because of an emission violation/problem. Especially when in a remote location where a reliable vehicle is paramount to safety. Moreover, there is significant potential for a serious crash if the vehicle abruptly goes into a "limp mode" either out on the highway or at a stop light. To date, our dealership has not found a solution to the check engine light nor the def warnings. They are keeping our vehicle and working with Fiat/Chrysler automotive (fca) representatives and engineers on a solution.

- Sandia Park, NM, USA

problem #113

Apr 152019

Grand Cherokee

  • 100,000 miles
Bought the vehicle used from a local used lot. Noticed about a week later after it had rained a couple of times that water leaks into vehicles front, driver and passenger side floor boards and also filling up the battery box when it rains or vehicle is washed. Have had the windshield sealed and it's still leaking. I believe that it's coming in from "a" pillars down to the rocker panel seam seal. It has caused rust to form on under dash components and under the driver seat. It's causing electrical components to corrode and to act up. Also the cel to come on saying that all modules have no contact with the ECM/PCM. The water leaks as it sits or even when driving down the road.

- Princeton, IN, USA

problem #112

Apr 052019

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Went through a car wash and 2 minutes later ABS and traction control light came on in the dash also service four wheel drive came on with a chime sound I took the vehicle to have code read and stored codes are as follows U041500, U040300 the ABS lights and traction control light and service 4 wheel drive light went off a day later was told a possible water got into something and then driedout

- Park Rapids, MN, USA

problem #111

Apr 032019

Grand Cherokee

  • 86,576 miles
ABS and stability light came on while driving 45 mph also the dash says service four wheel drive it all happened at the same time I think it might be part of the ABS recall

- Park Rapids, MN, USA

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problem #110

Dec 212018

Grand Cherokee

  • 82,000 miles
Squeeling on every start up. Hard shifting several complaints. Chrysler has issued a service bulletin #07-002-15 rev. A to address a screeching noise on startup, or more specifically an idler pulley noise during cold start on the vehicles listed below: 2014 ' 2015 Jeep Cherokee 2011 ' 2014 Jeep Grand Cherokee 2011 ' 2014 Dodge durango 2011 ' 2014 Dodge charger 2011 ' 2014 Dodge challenger 2011 ' 2014 Chrysler 300 2011 ' 2014 Dodge journey 2011 ' 2014 Chrysler 200, Dodge avenger 2011 ' 2014 Chrysler town and country, Dodge Caravan the bulletin applies only to vehicles built on or before September 01, 2014 and those vehicles equipped with 3.2L V6 24V vvt, or 3.6L V6 24V vvt engine. Chrysler states that the sound is a loud high frequency screeching noise on startup that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below. The fix is a new updated idler pulley #05281301aa idler pulley

- Winfield, KS, USA

problem #109

Mar 012018

Grand Cherokee

  • 77,000 miles

A D V E R T I S E M E N T S

My car is a 2014 Jeep Grand Cherokee limited 3.6L. It has had 9 recalls, completed. I had dashboard issues where there were no displays or lighting. The dealer could not repeat the issue. They did finally and repair. The gas tank had ventilation issues and would not fill beyond a half a tank. I am suffering the same issue. The radio and gps system went totally out. Jeep replaced the entire system. Though the vehicle is a 2014, I purchased and received it in May 2013. My mileage is about 79,000. At the cost of $3000 I had purchased the mopar lifetime maxicare warranty. I was told this covered everything for the vehicle as long as I owned it except for wear/tear items. The radio/gps system was deemed defective and replaced by Jeep in March 2018. Afterwards, when the car is driven there is a dashboard internal rattle/hum that totally restricts any hearing while driving above 40-50 mph. I took the vehicle back for this problem. The dealership checked the center console speaker and stated they could not reproduce the event. It is so loud it drowns out all noises inside and out such as sirens. I have just received another recall notice. I attempted to make the appt on 3/10 they scheduled me for 4/3/19. I told them that the gas tank again will not take more than 3-4 gals of gas which leaves me with less than a half of tank, and that the rattle is getting worse.they assured me they would examine all the issues, but even though I purchased the lifetime maxicare, I will have to pay for the rattle and probably the gas tank issue (even though they are familiar with the gas tank issue cause being their venting issue of the tank). I have researched the dashboard rattle on-line and found numerous posts from Jeep owners of 2013-2016 vehicles with the safety issue. Especially if it is so extreme it dulls siren sounds from emergency vehicles.

- Alva, FL, USA

problem #108

Feb 212019

Grand Cherokee

  • 87,000 miles
Service keyless entry. Affecting many Jeep gc models. I was left stranded.

- Spring, TX, USA

problem #107

Jan 042019

Grand Cherokee

  • miles
My dashboard out of no where just got bubble and wrinkled..

- Bronx, NY, USA

problem #106

Nov 172018

Grand Cherokee

  • 86,400 miles
Navigation system displays incorrect information. Map is 2012 for a 06/13 build on a 2014 vehicle. Also, radio software cannot be updated, which is needed for map update. Jeep claims neither is a defect or fraud. Navigation displays incorrect roads (names, locations), speed limits, and intersection/junction information. Huge potential for accidents. Problem when in motion.

- Tahlequah, OK, USA

problem #105

Nov 152018

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Will push to start while my foot on brake and it will not start. Lights radio all interior will turn on but engine will not start. It happens at first attempt in the morning and it will happen at all hours of the day. It could be off for 15 minutes to 5 hours and it will stall the same. Its parked in garage, but its the same if I leave outdoors. This has become an every day thing for the last 3 or 4 months.

- Houston, TX, USA

problem #104

Jan 012018

Grand Cherokee

  • miles
Blind spot monitoring goes out every day. The amount of time from starting the vehicle to when it stops working varies, from immediately after starting the car to as much as 30 minutes after. There doesn't appear to by any specific scenario causing it.

- Westlake, TX, USA

problem #103

Jan 242018

Grand Cherokee

  • miles
I have owned 5 Jeep Cherokee and this has to be a lemon.I purchases it new. I have had many many recalls, most major. Recently I heard water splashing under the passenger seat, which resulted in water coming into the passenger side flooding the carpet. I was told that the box holding the battery was where the water was located. They have been working on it for two days and can not find where the water is entering. Now they are preparing to remove the trim for a possible location. They checked with my extended warranty company and they said this was not covered. I am afraid this issue will cause a fire in the vehicle since the water is entering the electrical system. I was told no recall from Chrysler addresses this major issue with Jeep, even though is is common. I am afraid to look at my bill if they ever find the leak. We have been having major rain here in Georgia this year and it is not used very much, so it was stationary when this happened. I was told this was a very difficult task to find where the water was entering the vehicle, and they had many Jeep vehicles with similar issues. I have no idea when I can get my vehicle back. I cannot upload photos as they have the vehicle.

- Bolingbroke, GA, USA

problem #102

Jan 012019

Grand Cherokee

  • miles
The defrost and temperature will it stay constant. I can set the temp to 70. It will get super hot and minutes later it feels like the ac is on. The defrost doesn't work most of the time and will not defrost the mirrors

- Wellsboro, PA, USA

problem #101

Jan 192019

Grand Cherokee

  • miles
Seats - drivers seat - seat controls brok away from the seat. Seat control trim replaced, seat frame replaced, problem has returned again. Radio - screen goes black randomly. Radio replaced 2 times and module once these are over various dates an currently an issue again. Will select current date

- Lancaster, SC, USA

problem #100

Jul 142015

Grand Cherokee

  • 38,000 miles
The air conditioner blows hot air in the summer and cold air in the winter. Also, the power locks do not work at times on the driver side door.

- Franklin Square, NY, USA

problem #99

Sep 042018

Grand Cherokee

  • miles
The check engine light is on due to the oil pressure switch. But the car does have good oil pressure. And even after an oil change the light will not turn off

- Taylor, TX, USA

problem #98

Nov 242018

Grand Cherokee

  • 108,000 miles
Coolant weepage at egr hose same symptom as described in service bulletin 07-003-14 while stationary

- Brookhaven, MS, USA

problem #97

Oct 212018

Grand Cherokee

  • 90,000 miles
Steering wheel locked up while driving, was told by mechanic it is the electric power steering pump. Also a week before the drivers headrest suddenly deployed while driving (Jeep has never been into a car accident & I am the original owner to this 2014) was told it will be at least $2000 with all parts & labor. This is very serious and dangerous and I have read the steering wheel has locked up on hundreds of others while driving. The Jeep did not turn off when the steering wheel locked up. While driving to get out of the road the engine revved up at 20 mph and the Jeep did not want to go- had to switch into sport mode to continue to drive out of the road way and the engine revving calmed down. The head rest is broke and can not go into its regular position. Did not get a price estimate on that yet. This should be fixed by Jeep!!!

- Daytona Beach, FL, USA

problem #96

Mar 312017

Grand Cherokee

  • 20,000 miles
I bought the vehicle nearly 2 years ago and it has had this problem intermittently. At least once a week, the radio/phone/navigation panel will not start when the car does. So I have no heat or air conditioning, no back up camera, no radio, no handsfree phone. This situation usually lasts about 5 minutes but eventually will start. I have not been to the dealership to see about it so I don't know what it is. But this has the potential to be very dangerous for me. I am a realtor and I've put 70K miles on my car in the past year. I am in it all the time and I need these features to work. I bought this particular vehicle used and I love everything about it, except this. Please do a recall on this feature. I'm not the only person that has had these problems.

- Mobile, AL, USA

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