CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
30 / 0
Average Mileage:
30,941 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

2014 Jeep Grand Cherokee Owner Comments (Page 3 of 10)

« Read the previous 20 complaints

problem #156

Jun 202020

Grand Cherokee 6-cyl

  • 36,680 miles

A D V E R T I S E M E N T S

Drivers side headrest safety feature deployed while vehicle was stationary and unoccupied.

- Gilbert, AZ, USA

problem #155

Jun 082020

Grand Cherokee 6-cyl

  • 126,000 miles
The passenger side headrest deployed without cause. I was stopped at a stop sign on a city street and it just deployed. There were no other cars around and thankfully, no one occupied the seat.

- The Woodlands, TX, USA

problem #154

Jun 062020

Grand Cherokee 6-cyl

  • 50,000 miles
The headrest active restraint on my Jeep driver side seat deployed for no reason. The clips that hold it in place broke off. The vehicle was running parked in a parking lot with no one sitting in the drivers side seat.

- Denver, CO, USA

problem #153

May 312020

Grand Cherokee 6-cyl

  • 86,000 miles

A D V E R T I S E M E N T S

Headrest malfunctioned while driving. I was hit in the back of the head and heard a loud "popping" noise. Almost wrecked my car while driving, and there were children on board. The headrest deployed as if there was an accident, but there was no accident. It was very dangerous.

- Dana Point, CA, USA

problem #152

May 212020

Grand Cherokee 6-cyl

  • 71,717 miles
We were driving home after a long shift at the hospital, and suddenly while we're driving down the highway going 70, the passenger side headrest just pops, caused us to swerve out of surprise. We took it into a dealership, and after working on it for a few minutes they said that a part had broken out of it which caused it to activate. Then they wanted to charge us for the part and labor when it's obviously a defect if the part just broke out of nowhere. I contacted Jeep customer service, and they said since I took it to the dealership first and they possibly broke it, there's nothing they could do. So pretty much they want us to pay for a safety defect in their products.

- Dallas, TX, USA

Search CarComplaints.com for these popular complaint phrases...

problem #151

Mar 042020

Grand Cherokee 8-cyl

  • 42,000 miles
The airbag in the passenger side headrest deployed while the vehicle was parked in my driveway.

- Huntersville, NC, USA

problem #150

May 092020

Grand Cherokee 8-cyl

  • 107,000 miles

A D V E R T I S E M E N T S

The passenger seat headrest deployed during the night. No one was sitting in the seat at the time.

- Oklahoma City, OK, USA

problem #149

May 102020

Grand Cherokee 6-cyl

  • 124,750 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 70 mph, the headrest air bag deployed without impact or collision. There was no warning. The contact regained control of the vehicle. The vehicle was pulled over to the side of the roadway. The headrest failed to reconnect. Elkgrove Ford (9645 auto center dr, elk grove, ca 95757, (916) 249-1630) was contacted and informed of the failure. The contact was referred to lasher auto group (8585 laguna grove dr, elk grove, ca 95757, (916) 392-1400). The contact reached out lasher auto group and was informed to have the vehicle taken in to the dealer to be diagnosed which was still pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 124,750.

- Auburn, CA, USA

problem #148

May 102020

Grand Cherokee 6-cyl

  • 67,000 miles
Service airbag system warning light came on indicating possible problem. Online search reveals there was a recall for 2014 to 2015 models, but my VIN is showing no open recall.

- Lambertville, NJ, USA

problem #147

Apr 212020

Grand Cherokee

  • miles
While vehicle was parked (fortunately) the passenger seat active head restraint headrest) released breaking the plastic pins holding it together.

- Tucson, AZ, USA

problem #146

Feb 012020

Grand Cherokee

  • 149,000 miles

A D V E R T I S E M E N T S

Park at my garage I heard a noise. I open the door to ind out passangersaid head rest pop open

- Bayamon, PR, USA

problem #145

Jan 292020

Grand Cherokee

  • 113,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that upon entering the vehicle, the contact became aware that the passenger's side frontal headrest air bag deployed independently. The vehicle was taken to mcgrath Chrysler Jeep Dodge Ram,4610 center point rd ne, cedar rapids, ia 52402, but not diagnosed. The technician stated that the headrest operated as needed and a defect was not found. The manufacturer was not notified of the failure. The failure mileage was 113,000.

- Cedar Rapids, IA, USA

problem #144

Aug 012018

Grand Cherokee

  • 85,000 miles
The driver headrest airbag randomly deployed without incident. The vehicle was stationary. Brought to dealership and was informed this was not covered under 100K warranty. Felt this was concerning as potential other headrest airbag may deploy. Additionally asked about the leather pulling up off the dashboard but informed this also was not covered.

- Orlando, FL, USA

problem #143

Apr 102019

Grand Cherokee

  • 46,000 miles
Passenger side headrest popped out while vehicle was moving at a steady rate on a local street. Passenger was in seat. Passenger reported some discomfort. Headrest cannot be reset.

- Sound Beach, NY, USA

problem #142

Dec 212019

Grand Cherokee

  • 71,000 miles
The driver headrest deployed without being in a collision and will not go back to its original position. The vehicle was not in motion when this occurred.

- Battlefield, MO, USA

problem #141

Dec 092019

Grand Cherokee

  • 98,000 miles
I entered my vehicle after it was it was stationary for approximately 10 hours to find the passenger side headrest assembly had deployed on its own without any external collision for force to the headrest assembly

- Surprise, AZ, USA

problem #140

Nov 222019

Grand Cherokee

  • 150,000 miles
Inadvertent deployment of "active headrest" on driver's seat with no accident. Headrest spontaneously burst open. Vehicle was stationary and gear shifter was in park in my driveway with the engine running.

- Thomasville, GA, USA

problem #139

Nov 102019

Grand Cherokee

  • 124,000 miles
Ahr headrest deployed while driving.

- Spring Hill, TN, USA

problem #138

Oct 142019

Grand Cherokee

  • 89,000 miles
I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.

- Olympia, WA, USA

problem #137

Oct 112019

Grand Cherokee

  • 69,960 miles
I got inside my Jeep which was parked in mt garage, in the afternoon to go to work and noticed that the driver side head restraint had deployed, I do not know why, when I had came from work the previous night and got out the Jeep it was fine. I looked in the owners manual and it described how to reset it. This did not work, I called the dealer (dayton andrews of saint petersburg, fl.) and they said that it was a know problem and is not covered under the warranty. They want over $800 to replace it,

- Saint Petersburg, FL, USA

Read the next 20 complaints »

Not what you are looking for?