CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
30 / 0
Average Mileage:
30,941 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2014 Jeep Grand Cherokee Owner Comments (Page 2 of 10)

« Read the previous 20 complaints

problem #176

Jun 072021

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The active head restraint on the passenger on the passenger side deployed without any collision. We came out one morning to just find this popped open and it will not reset. It has to go to the dealer for repair (scheduled 6/23) but could have caused serious injury if it deployed while someone was sitting in the seat.

- Newington, CT, USA

problem #175

Jan 082020

Grand Cherokee

  • 75,000 miles
Headrest popped without accident.

- Colorado Springs, CO, USA

problem #174

Mar 072021

Grand Cherokee

  • 100,000 miles
This vehicle was in a side impact collision and none of the air bags deployed. Vehicle had impact on driver and rear passenger doors as well as front fender.

- Georgetown, TX, USA

problem #173

Nov 082020

Grand Cherokee

  • 75,000 miles

A D V E R T I S E M E N T S

My 2014 Jeep Grand Cherokee overland randomly had the driver headrest pop out of place and hit me in the back of the head while I was parked in my driveway.

- Panama City, FL, USA

problem #172

Dec 102020

Grand Cherokee

  • 55,000 miles
I was involved in a intersection collision where another vehicle didn't stop and drove in front of my 2014 Jeep Grand Cherokee. I collided with the drivers door to the rear of the vehicle at a 20 mph speed. The other vehicles air bags deployed. My Jeep sustained front damage a cracked hood, grill, from bumper torn off I broke my right foot. My air bags didn't deploy on the impact and I didn't feel or see a sensor emergency braking

- South Grafton, MA, USA

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problem #171

Nov 102020

Grand Cherokee 6-cyl

  • 66,000 miles
My vehicle make and model is under recall for P67 but for some reason my VIN was not included but the person I called at Chrysler said it should have been and told me file a complaint with you to try to help me. I am a caregiver with this one vehicle for my mom who is handicap and 81. I had no choice and had to take her out to the dr for a flu shot and my seat belt is broke and I cant use it and airbags disabled due to seat belt broken. I had to stop fast and pulled my neck 11/30/20.. please help us get under this recall.P67. I don't have the $ to pay 1,000 to get it fixed when I should have been under the recall with the other 2014 jgc at same mileage when it went out. How did my Jeep get missed for this recall" please investigate and help me. I know how have a hurt neck. No protection at all. The seat belt broke when I got in my car weeks ago. I was not in motion and I felt it get loose when I got in. Iit was on the floor. It just broke and no retraction. Help us please> P67. Get me under that recall. Many complaints by owners at this same milage is seeing this issue. I am not alone in this issue. It is a defect. I have never had such a defect with any past cars. Not even older ones. This is madness. It controls all things like airbags, beeps when seat belts are not on..nothing is working now. It is our primary car. When I hurt my neck on 11/30 driving" it was in motion and of course I have no seat belt that works. A car stopped in front of me fast and I was thrown forward and my neck pulled. Look at original complaint 11374883.

- Nashville, TN, USA

problem #170

Nov 202020

Grand Cherokee

  • 111,000 miles

A D V E R T I S E M E N T S

The seatbelts don't work. The sunroof gets stuck at times. It's just multiple problems wrong with this model of Jeep.

- Evansville, IN, USA

problem #169

Nov 052020

Grand Cherokee

  • 58,200 miles
I sent in complaint # 11374883 on 11/16/20 but needed to add that my airbags are not working either along with this seat belt that the pendulum or motor has broken. I understand the airbags are tied into it the P67 recall as well. They are not working either and my warning system is no longer telling me my ab or seat belt is not working or on. Recall P67 was my model and make Jeep but my VIN was not included for some reason. I called GM as the recall stated and they said they don't know why my VIN was not part of the recall and should have been, . they advised me to reach out to you and ask you to get this added to that recall as the issues match and are the same for other owners of the same vehicle I have and year and model. Please, my safety is compromised and I do not have the funds to get this defect fixed. I am the caregiver to my sick 81 yr old handicapped mother and I need safety when carrying my 81 yr old mother around. The passenger side will go next as reported by others on the threads I see. This issue occurred at the mileage others said it did to theirs. 14,000+ as a matter of fact. Please, get me under this recall for my Jeep gc limited 2014 model. This is clearly a defect as was my oil sensor that had no issues at all but a warning light that came on.. I had it fixed at $550 back 2 yrd ago. Many other same complaints but no recall. Chrysler filed bankruptcy. You are truly, my only hope to get this under the P67 recall as it should have been when my model and mileage is the same as others when the issues occurred. Please help me. I have never had this happen in any of my past cars or my husbands old car or my daughters cars. This is a defect and my families safety is at risk as this is our main vehicle. Please help and get me under that recall. I am praying about this, that you will help us to get this defect resolved under P67.

- Nashville, TN, USA

problem #168

Nov 012020

Grand Cherokee

  • 106,000 miles
After parking vehicle in my driveway at home, I opened the door and rotated my body to exit the car when I heard a very loud 'pop' and realized the headrest had come very far forward. I found pieces of plastic in the seat behind me and am unable to move the headrest back to a 'closed' position.

- Tucson, AZ, USA

problem #167

Oct 072020

Grand Cherokee

  • 124,027 miles
While my car was sitting idle at a stop light within the city limits of wilmington, nc the passenger side headrest exploded. There was no contact made to my vehicle, the headrest just exploded and sprung forward. Nobody was injured. Until I arrived home and googled what happened I didn't realize the headrest acted as an airbag or that this is a known issue with the 2014 Jeep Grand Cherokee.

- Wilmington, NC, USA

problem #166

Jul 072020

Grand Cherokee

  • 95,500 miles

A D V E R T I S E M E N T S

Driver side active headrest deployed without cause. The vehicle was unattended when this occurred, and is not repairable without replacing

- Wilmington, DE, USA

problem #165

Sep 012020

Grand Cherokee

  • miles
My driver side headrest has come loose, it's the cushioned part that your head actually rests on and it contains an airbag so I am concerned the airbag may inflate while I am driving. I have taken it to my local Jeep dealer and they say I have to pay to have it replaced. The cost is $750 plus installation.

- West Hollywood, CA, USA

problem #164

Aug 142020

Grand Cherokee

  • 99,900 miles
The air bag in the driver side headrest went off and the headrest is unable to reset. The def line and injectors went bad and I cannot drive my vehicle.

- San Antonio, TX, USA

problem #163

Sep 032020

Grand Cherokee

  • 122,000 miles
The air bag for the drivers headrest deployed without impact. The vehicle was stationary, parked in my driveway. I researched this issue and it appears there is an open investigation for similar incidents.

- Roseville, CA, USA

problem #162

Jan 062020

Grand Cherokee

  • 55,000 miles
Headrest deployed without any accident and has broken tabs not running just parked, car has 71,000 miles and just had to replace lifters and rockers already not covered by warranty that "expired"

- Ormond Beach, FL, USA

problem #161

Aug 232020

Grand Cherokee

  • 103,639 miles
The passenger headrest deployed while I was driving down the road on a city street no one was around my vehicle the street was empty my husband was in the passenger seat and it slammed into the back of his head. Now I'm nervous that the driver aide will do the same.

- Surprise, AZ, USA

problem #160

Feb 022020

Grand Cherokee

  • miles
Our Jeep is having a issue with the airbag in the glovebox. It keeps acting like it is trying to blow up every time we get in and sometimes when we are driving awhile. I thought you had a recall on the airbags and now I don't see it on this vehicle.

- Weeki Wachee, FL, USA

problem #159

May 012020

Grand Cherokee

  • 52,100 miles
River's side headrest deployed while vehicle was parked in the driveway. Designed to release upon collision. Unable to reset the headrest as the plastic clips are broken, dealership informed me this was not covered by the warranty. Clips holding headrest in place are plastic and degrade over time due to the heat. When they fail the headrest deploys.

- Houston, TX, USA

problem #158

Jul 252020

Grand Cherokee 6-cyl

  • 133,788 miles
On 7.25.20 my husband and I were driving down interstate 29 at 80 mph and the driver side headrest exploded forward with great force and hit my husband in the back of the head. Luckily he was able to keep control of the vehicle so we didn't crash, however now he is dealing with neck/shoulder pain. He had to remove the headrest so we could continue to drive it, there is a wire attached to the 1 side so that had to be snipped to remove headrest. Now my service airbag system light is on, I'm surprised the [xxx] thing even starts and runs. Now I feel like we need to remove passenger headrest completely to prevent another injury. This is ridiculous, I paid alot of money for this Jeep and have had numerous major issues that are expensive to fix. Consumer stated husband sustained neck/shoulder pain for a few days but is fine now. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Colton, SD, USA

problem #157

Jul 272020

Grand Cherokee

  • 130,000 miles
The driver headrest deployed while car was in park.

- Bunkie, LA, USA

Read the next 20 complaints »

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