CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
4.4
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,457 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. While driving 60 mph, there was a loud explosion as the sun roof exploded without warning. Glass fell onto the contact's head, but there were no injuries. The contact coasted the vehicle to the side of the road to secure the sun roof before continuing to drive. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,214.
The sunroof on my less than 1 month old 2014 Grand Cherokee exploded while going down the interstate with no other cars around and no overpasses above me. It just shattered into a thousand pieces. It sounded like a shotgun blast. Chrysler doesn't seem to think they're responsible for replacing it.
- Louisville, KY, USA
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- Houston, TX, USA