Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
10,873 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2015 Jeep Grand Cherokee Owner Comments

problem #7

Dec 302015

Grand Cherokee

  • 13,709 miles


Dec 30, 2015 I was broadsided by a van in my drivers side door causing my vehicle to roll over several times before crashing head on into a sound wall. I was pinned in the vehicle upside down with my right leg pinned up under the dash. The side curtain airbag deployed at the moment of impact, how ever my drivers airbag and knee bolsters did not deploy causing me to impact the steering wheel with my sternum and smashing both knees into the dash which caused my right leg to be pinned up underneath the dash. The terrible pain I had to suffer and still to this day experience was the worst pain I have ever felt in my life. We complied with the safety recall we received regarding the airbags, but on 3 different occastions of taking the Jeep into the dealership for warranty repairs they never performed the required safety recall repair. I was told that they were still waiting on the software program from Chrysler. The dealership in which the Jeep was purchased was: Turlock Chrysler Dodge/Jeep 1600 auto mall drive turlock, ca 95380 209/ 250-5800 purchase date: September 20, 2014 I was traveling westbound on briggsmore avenue doing 43 mph when I entered the intersection at rose avenue I was broadsided on my drive rside door by a lady who ran the red light doing approximately 40 mph causing me roll over a couple of times and spin out of control until I crashed head on (upside down) into a sound wall, then bounced off the wall and crashed again through the sound wall with the rear end of my vehicle finally coming to a stop, I was pinned in the vehicle, upside down and my right leg was pinned up under the dash. The drivers side curtain airbag deployed at impact, however none of the other airbags deployed causing me to fully impact my chest into the steering wheel, and smashed both of my knees into the knee bolster part of the dash, wedging my leg up underneath the dash

- Modesto, CA, USA

problem #6

Jun 032016

Grand Cherokee

  • miles
Airbags did not deploy during car accident. Other vehicle at left lane impacted to front driver side of my vehicle on a city street and the airbag did not deploy.

- Celaya, NM, USA

problem #5

Feb 032016

Grand Cherokee

  • miles
Takata recall. The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/06/16

- Patchogue, NY, USA

problem #4

Mar 052016

Grand Cherokee

  • 35,000 miles


The contact owns a 2015 Jeep Grand Cherokee. While driving 25 mph, the driver crashed into a tree. The air bags did not deploy. A police report was filed. The contact was seated in the rear passenger seat and sustained minor injuries to the knee, arm, and head. Medical attention was not required. The vehicle was not diagnosed nor repaired. The vehicle was towed. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

- Aurora, IL, USA

problem #3

Oct 062015

Grand Cherokee

  • 12,200 miles
The contact owns a 2015 Jeep Grand Cherokee. While proceeding through a four way stop at approximately 25 mph, a vehicle failed to yield and crashed into the driver side of the contact's vehicle. The rear door and frontal driver and passenger side air bags failed to deploy. The contact sustained lacerations to the face and injuries to the hip, legs, and neck. The front passenger suffered injuries to the right side. The rear passenger sustained injuries to the left side and face. Medical attention was required and a police report was filed. The vehicle was towed to the dealer for further inspection. The manufacturer was notified. The approximate failure mileage was 12,200.

- Perry Hall, MD, USA

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problem #2

Aug 152015

Grand Cherokee

  • 5,700 miles
On August 15th 2015, I brought my vehicle in for a recall that I received in the mail, on the letter it states it is for orc module, so I went into the dealership ray brandt Dodge, Jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car I called them twice to make an appointment to have my car serviced, they informed me that I did not need to make an appointment just to bring the vehicle in for the recall. I brought that car in the Saturday of August 15th to be informed that I needed to make an appointment and they were backed up, I informed them that I had called twice to make sure I got my car taken care of and got this recall item taken care of, they could not service me and told me I had to make an appointment so I left with my car not being serviced and driving my vehicle with a known recall that I brought my car in for, on August 27th I had a car accident, ,my car is still not been serviced for this known recall code R05, and now I have had an accident in my car which has me shook since I know that there is a issue with my car. I am writing this complaint because I think it is horrible the way that dealership treated me and I could be in a different situation and not be able to write this complaint. I do not know if this will do or change anything but I thought it should be heard.

- New Orleans , LA, USA

problem #1

Jul 032015

Grand Cherokee

  • 9,500 miles
The contact rented a 2015 Jeep Grand Cherokee. While the vehicle was parked on a slope, the vehicle shifted into drive without the brake pedal being depressed. The vehicle crashed into a metal post and the air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 9,500.

- Austin, TX, USA

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