This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was traveling in the fast lane of highway when the engine just stopped. Able to coast to shoulder of highway. Put car in park and tried to restart the engine. It would not restart. Gas tank was 1/4 full. Had to be towed. The same situation happened in Feb 2020 but the weather was bad and the dealer could not find a problem so it was blamed on the moisture in the electrical system.
My car loose power engine light and sometime A orange light. Vibration and cheking and clicking Temperature engine go up when start ac come down. I already change spark plug sprockets coil Water pump thermostat. I have same problem. Leaking oil. The inspection failed Code 0302 105
When driving the vehicle it's like the transmission is slipping through the first few gears then all of a sudden it takes off. if you try to accelerate it just winds up and then bang it takes off. when coming to a stop it downshifts hard. When driving around a corner you slow down your foot off the pedal, then when you get through the corner you go to accelerate again and it has a dead spot, no power, it's like it died and you have nothing then again it takes right off. Really dangerous, I first thought the car was dead, with no power but then it takes off like a rocket. It acts worse when the start-stop button is depressed so that the engine stops at red lights or when the vehicle comes to a stop. If you turn that off the vehicle seems to run a little better but still cuts out. Almost like someone flicking a light switch off and on with the power of the vehicle. The dealership says they are booked out until March 25th to even take a look at it.
I am having difficulty pumping gas the pump continually shuts off. I Am upset that during snowstorm to get home i was unable to fillup causing me to get stranded. I thought the nhtsA was here to ptotect us.
Dec 2020: In a parking lot, the engine would turn over but not start. My mechanic bypassed the built-in fuel pump relay in the tipm but the engine would not start. Towed to campbell Jeep, benton ar & they diagnosed that both fuel pumps were bad. Dealer could not give reason both pumps went out but I suspect that statement is untrue given that my research shows that the tipms have been a known problem since 2010. Cost of the repair was $1,871.96 3/23/21: At home, the Jeep would turn over but not start as before in Dec 2020. Sat three hours then started. Continues to start but after research I suspect that the built-in fuel relay in the tipm is bad but allows for intermittent starting. I corresponded with an engineer in Maryland that has devised fuel relay bypasses for Chrysler's defective tipms. I am purchasing a bypass from him for $36. Were the fuel pumps bad in Dec 2020 or would this $36 part have repaired it" in my research, it has also been reported that the defective tipm may cause the fuel pumps to continue running after the engine is turned off. Did the fuel pumps overheat because of that or did the dealership misdiagnose bad fuel pumps and charge me for work that did not need to be done" I suspect that Chrysler's known defective tipms have caused Chrysler vehicle owners a great deal of money. I also suspect that Chrysler's continued use of the known defective tipms also pose a potential physical danger to the driver & passengers if & when the engine stops in traffic or when they are stranded.
- Grapevine, AR, USA
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On multiple occasions (at different gas stations) has the gas nozzle auto stop been activated unnecessarily due to the angle of the tank causing gas to only come out for about 5 seconds at a time, which makes it difficult to tell if the tank is full and increases risk of overfill. Currently, on 2 occasions (at different gas stations) has the gas nozzle failed to stop, which cause gas to spray out onto myself and the ground.
Several issues with this lemon. Not happy with my 2017 Jeep Grand Cherokee -engine mount replaced at 46,000 miles...(replaced Oct 2019) seriously"??!!!! this early in the vehicle's life?"!!! -ac condenser (replaced May 2020) -cracked radiator-(replaced July 2020) -new battery- (replaced July 2020) -evap purge hose -(replaced July 2020) -evap purge solenoid-( replaced March 2020) will happily provide documentation if requested.
About a year ago I was no longer able to put gas in my car unless I inverted the handle of the pump. I finally took it to Dodge to get it fixed. I had a previous Dodge vehicle that had a similar issue with the filler neck and it was fixed on a recall. I was expecting this to be the same, but the dealer told me it was a bad gas tank and needed replacing for several thousand dollars. They replaced the gas tank and it did not fix the problem! now they are saying Chrysler is blaming the gas pumps, and they have no solution to the problem, after charging me for a new gas tank! they need to determine the cause of this problem with their design, and fix it via recall, and reimburse me for unnecessary repairs which did not fix the problem. I have been advised that many cars are coming in with this problem including durangos. I also have a 2020 Jeep I just bought and that vehicle has had this same issue a few times.
When trying to fuel our vehicle the handle constantly stops, thinking it is full. However, my work around is to turn the handle to 3'oclock and its able to fill the vehicle without incident, however, you have to hold the handle in that position the entire time. I have seen other people post about this too. Never had this issue with my 2015 Jeep. Please not that this has been happening every since we purchased this vehicle in may of 2019.
Our 2017 grand Jeep Cherokee did not start this morning. The brake would not soften so we knew there was an issue. When we put our foot on the brake and pressed the start button nothing turned over but all the lights went on. This happened about 6 months ago and Jeep replaced the battery. Obviously it is something else. It appears there is a fuel injection recall but no parts are available yet. When is the eta for these parts? we bought two Jeep because we thought they were safe. After four tries, the car started from remote start.
I just purchased this vehicle and upon going to the gas station to fill up, when you put the pump handle into the cap less tank, the gas pump does not allow the gas to flow into the tank without holding the pump handle at half pressure. In looking online there is an issue with the fill neck of the gas tank. I have tried this at multiple gas stations originally thinking it was the pump itself, not the vehicle. From my understanding this is a known issue with Jeep as something being wrong with the evap valve in the fill neck.
On Sept 3, 2019 I was driving at 45 mph when the engine stalled and I coasted to a stop. Engine restarted after many attempts, drove about 50 feet when engine stalled again. Overcome by a strong smell of gas I exited the car and saw fuel coming out from under the engine. As the car sat the fuel leak subsided. Towed to the dealer we bought the car from (zeigler of downers grove) tow truck driver stated I was lucky it didn't start on fire. When the car was up on the back of the tow truck bed dealer tried to start the car to get into neutral and we were able to see the fuel pouring out from under the car. Picked up car the next day and I was assured this car was fixed. I voiced my concern on the dangers of driving a car with gas pouring out of it. Repair order shows "replaced broken fuel clip tested vehicle and vehicle is now operating as designed". 5 days later (9/8/19) had to have the car towed 30 miles back to the dealership because the car is again leaking gasoline. Not feeling very safe in my 2017 Jeep Grand Cherokee
My Jeep started with radio fading in/out, lights on the console fading in/out, dashboard goes out completely and then back on and the passenger window goes down on it's own(even with the window lock on) also once so far my Jeep didn't turn off when I pushed the shut off. I had to disconnect the positive on the battery(dealership told me to do) and hook it back up, it showed no codes when I got to the dealership. Been to two dealerships paul bailey was useless, bald hill was able to reproduce and we are waiting on Jeep to tell them how to fix. Also it is hard to pump gas, it shuts off, you have to turn the gas handle upside down to pump.
I've been having issues filling up my tank almost since the beginning of my purchase of my 2017 Grand Cherokee. I am looking for answers as to why it is so hard to fill my vehicle with gas....
Throttle response hesitates from 1.5 to 2 full seconds during acceleration in intersections and stop and go situations. This is definitely a collision waiting to happen situation. The problem is especially annoying in 4X4 low range situations. The engine over accelerates when throttle response finally kicks-in causing vehicle to jump forward. This sudden acceleration often jolts the transmission and drivetrain startling the driver. Dealership has investigated saying it is a normal delay in the computer operated throttle. That is bs. Any delay in throttle response with subsequent over acceleration is a safety concern that needs to be addressed!
Twice while in motion, after making a turn and slowing from 35 to about 14 mph, the engine stalled. Once in Dec 2017, next in May 2018, I had to come to a complete stop in both cases in order to start the engine. Fortunately no one was behind me.
Bought my 2017 Jeep Grand Cherokee trailhawk used with 10,600 miles on it. Gas issues from the get go: When getting gas, the gas pump shuts off ever few seconds like the gas tank is full only allowing a few cents worth of gas to actually go in the vehicle. I have been to multiple gas stations and the same issue occurs at all of them, tried turning the nozzle to different angles and almost holding it all the way out of and in the tank, it does not matter though. Air suspension: After owning the Jeep for 3 months, one Monday morning when I turned it on to go to work a message popped up saying "service air suspension system immediately", mileage was at 14,990. I turned the vehicle off and one two more times before driving it, drove to work and restarted it after I parked, each time the same message came on immediately. I called the closest Jeep dealership, they said it was ok to drive and could not see the Jeep until the following Monday. Dropped the Jeep off, their system said the module was bad, they replaced it, this did not work. They contacted Chrysler, no fix has occured, multiple attempts but nothing has worked. 3.5 weeks and still counting without my Jeep. The Jeep garage said they do not know how much longer bc they do not know the solution and are waiting on Jeep engineers to tell them what to try next. Sounds like the engineers are just trying experiments to see what will work. When waiting on the module to come in the first week I asked if I could drive it until the piece came and was told it was not safe to drive. Very unpleased.
A D V E R T I S E M E N T S
- Grafton, WI, USA