really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Liberty:

Unsubscribe any time. We don't sell/share your email.

2002 Jeep Liberty Owner Comments

problem #1

Jun 172004

Liberty 4WD 6-cyl

  • Automatic transmission
  • 35 miles


2002 Jeep Liberty: Since purchase at 6K miles and 6 months old the vehicle has had major issues and I feel unsafe driving it but cannot get a new car at this time. Tow bills topping $1000 since purchase in 2003. Between 2003-2004 the Jeep was at the dealer several times due to internal grinding, difficulty steering which increased when braking, and felt like it was in 4high all the time. Took to dealership but they could not figure out issue. Fiance was driving & we heard loud bang vehicle started jerking & making a grinding noise, then we spun into a median and came to a stop not hitting anything luckily. Turned off and back on and seemed to work fine. It broke down again in lexington, ky during rush hour traffic about 2 days after the dealer told me the problem was in the anti lock braking system. We lost all gears and started rolling backwards at a redlight almost hitting a car until I pulled up emergency brake. It had to be towed to dealer. Transfer case had cracked and exploded at less than 30K miles. Dealer replaced under warranty with refurbished parts. Has broken down several times with sensor issues & battery problems. Has been towed at least 3 times when sensor problem was not properly fixed at dealer and overlooked as the problem. Entire time I have owned my Jeep the steering wheel has had a major shaking and rattling action which increases when applying brakes due to recall on ball joints & issues with steering column according to dealership when asked why it will not drive & brake smoothly. After fixing recall Jeep worked fine for about 3 months then goes back to previous issues again. Ball joint issue causes much difficulty in steering and braking properly and makes me feel unsafe & uncomfortable driving it. I feel as though the ball joint issue prior to & after recall repair has still not been fixed and seems to worsening.

- Union, KY, USA

Not what you are looking for?