really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty windows / windshield problems

windows / windshield problem

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2002 Jeep Liberty Owner Comments

problem #3

Aug 102001

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles


Within a year and a half, I had three windshield replacements. Insurance agent said with that many replacements, could be defect. Every time Jeep hit bump, would squeak. Took two dealerships 5 attempts to fix. Paint was peeling on grill, had repainted. Jeep constantly pulls to the right. Have had alignment and tire rotations, still not fixed. Latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel. According to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost. Field district manager refuses to speak to me, who made the decision for me to pay. Can someone please guide me in the right direction. I need help. Cgray78@aol.com.

- Baltimore, MD, USA

problem #2

Apr 242003

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
Last week I had 5 rock chips repaired in my windshield. Yesterday I heard a loud ping and saw another chip (from no obvious source). This morning, I found a large crack about 16 inches long from yet another chip I hadn't even noticed. I believe the windshield glass is extremely brittle and/or angled in such a way as to catch any rocks that may hit it and break and/or chip with minimum force.

- Carencro, LA, USA

problem #1

Aug 012002

Liberty 4WD

  • miles
Rear driver side door when speed is greater than 55 mph a air leak wind noise occures and grows louder with speed. Noise is at bottom seal of the glass. Two times to the dealer pending a third visit without resolution.

- Greensburg, PA, USA

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