This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While turning from a green light I was probably going maybe 5-10 mph both my driver and passenger airbags both went off and man those things hurt badly but there was no car collision or anything they just went off out of the blue and there was a lot of smoke and left my ears ringing and parts of the dash came apart
A recall was made for Jeep Liberty for the control arms upper and lower and the ball joints. I was told my VIN did not have the recall. However, others had the recall and Jeep paid for the repairs. After the repairs the wheel hub went bad, and a recall was made for that but not my basic model. After replacing the wheel hub the driveshaft was damaged by all the issues. A recall for the same vehicle was made for a driveshaft and again the bass model was not included in the recall. This time Jeep said they would fix the driveshaft and when it came time they denied it.
On 8-15-2018, I (driver/owner of a 2003 Jeep Liberty sport) was leaving my parking spot at a convenience store. When I put the vehicle in reverse, it immediately started speeding backwards. When I applied the brakes with all the force I could muster, it failed to stop the vehicle. The tires were squealing & black tire marks were left on the pavement. My vehicle stopped when I slammed into the front end of a parked car which was next to a gas pump with the driver inside. Fortunately nobody was hurt. No police report was filed but my insurance company was called immediately to report it. "takata recall" I went to the local Jeep dealership (bluebonnet Jeep in new braunfels, tx.) with the recall notice in hand. The employee in the drive-up service lane called the office to verify if part was in stock. It was not. She made an appointment for 2 weeks from that date. I returned with my vehicle on my scheduled appointment date & was notified by a different employee that part(s) were still not available & was told that an individual needed to inspect my vehicle first but he didn't know when the inspector would be available to do it. I told that employee that they weren't serious about replacing the part(s) needed. So I got back in my car & drove home.
Loud ting ting noise and severe popping noise from front left side. Driving - ting ting and upon acceleration loud popping that jerks bad - it can be felt
After safety recall N46 &R06 Jeep didn't inspect the tank and there's gas leak, as it on the video https://youtu.be/U-67O4tnsjw. When they give me back my vehicle I had a lot of electrical issues like windows doesn't work and vehicle stopped on the road. This is very dangerous and they don't care. Vehicle is stationery because I'm afraid to fire like more than 50 people in my Jeep Liberty
- New Orleans, LA, USA
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Window regulators keep on failing. I have had to replace the regulator in each window at least once, and 2 of them have been replaced more than once. I am about to replace my 7th regulator. 3 months ago the regulator failed on my driver's side - back seat door. It got itself hung in the door panel and couldn't open the door, so had to take it to the garage to get fixed. This is not the first complaint, nor the last so something should be done to resolve these issues. The regulator itself still worked, but the housing the chain stays in would break and cause the chain to come out the door panel, and knock the window off its track and damage the glass!
Vehicle has approximately 69,500 miles - while in motion on a city street during the evening, the rear passenger window fell into the door frame. Research indicates Jeep Liberty has defective window regulators which causes same to happen and no recall has been issued by Chrysler.
Back passenger window pump went out around 80,000 miles- was not replaced because the price to fix was quoted for at least $600; back driver's side window pump went out at 105,000 miles - prices have seemed to come down for repairs and am looking to get it replaced but it seems soon to have to replace this
My 2003 Jeep Liberty has been shutting off while I am driving it. This problem has been on going for about 4 months now and I have taken it in to fix it multiple times. I almost got into a very bad crash recently because of the issue and as a 19 year old girl its a very scary issue to be dealing with. I have put in $400 for new spark plugs which didn't' even fix the problem as well as new tires and brakes. This little car problem is taken a toll on my whole life. I did some research and found I am not the only one yet still no answers. What happens while im driving usually if im braking and or turning my car will shut off the oil light will turn on for a second and beep and then if I want it to keep going I have to turn the key again and it will start but this is no longer okay and the problem should be known to Jeep owners or future buyers especially of my model. Please take my complaint in consideration and let me know if anyone has any answers. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
I have repaired my electric windows twice, driver side, rear passenger side and now front passenger side. This has cost me several hundred dollars for two regulators and now I can't fix the recent passenger window.
While driving at 35 mph, observed that ignition key was loose. Pulled on key and it came out of the ignition switch and car was still running normally.
I believe I have 6 recalls on my Jeep Liberty. I have contacted a dealer closest to me asking for service on my vehicle 3 times in the past 7 months. I have yet to hear from them to get any of these recalls fixed. I want to know where I need to go and take my vehicle to get these recalls fixed. I have not had an accident yet but am holding my breath. [xxx] incorrect VIN information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Received notice about R06, which is a recall fixing the original recall for this issue with the airbag and restraint system. I received this notice in February 2015, almost 6 months ago, and no remedy is available yet. I feel this is an excessive amount of time, and should've had a solution by now, or at the very least Jeep contacting me again, and saying "I know we have not resolved the outstanding recall, and we apologize however we are working on the situation". if this was done, at least I'd know there still trying to do something to resolve it, instead of getting the run around when calling the dealership.
Unable to complete recall, including M35 orc filter circut, N46 trailer hitch, and R06 orc module, due to "excessive corrosion", on 7/22/2015 at victory dealership in rome, N.Y. they suggested I bring my Jeep to a fabrication shop to repair, which I did today, 7/29/2015. Cny precision welding and custom fabrication, located in rome, N.Y., repaired the vehicle for $350, but they wondered why the hitch couldn't have been installed previously. I will bring the Jeep back to victory as soon as I can get another appointment. My complaint is that I am a single mom with no safe car to drive! why couldn't they fix the other recall issues" they don't even have the parts for the airbag issue yet. What is really upsetting is a quote I found from the New York times, "but under federal regulations, automakers undertaking a recall cannot opt to repair some of the affected vehicles and not others, said allan kam, who worked for the highway safety Agency from 1975 to 2000. They can't be selective and say, "if they are rusty, they don't get the remedy, " Mr. Kam said in a telephone interview, "if you can't repair it, you replace it or buy it back." Is any part of the previous quote true" I really need to get some clear direction from the Fiat Chrysler company before I borrow more money to fix an unfixable car. I can't afford this mess. I'm taking an emotional beating here. I don't even want my child in a car that can have an airbag go off at any time or aa gas tank explode! this is just terrifying.
For three months I have been on a wait list to have recall N46 / NHTSA 13V-252 performed on my 2003 Jeep Liberty. Local service department has wait list of over 100 clients needing the recall units, yet is only receiving 6 or less per month. Went on line to purchase an alternative unit to have installed and submit claim. To my surprise a search of cbxtn461aa identified several Chrysler dealerships that were "selling" the recall parts on ebay while others did not have sufficient units for their clients. This is an unconscionable act of greed. These dealerships should face severe fines for there disregard to the safety of vehicle owners needing these recall parts. NHTSA needs to put financial punishment clauses into recall agreements to address this type of action. Each of the ebay listings indicate they have greater than 10 units available for purchase. Contact these and any others and have them cease immediately and reallocate their "for sale" units to other dealerships who's clients are waiting on service. The three dealerships on ebay that are selling cbxtn461aa are garden city Chrysler hemstead long island, bob boyd cjd lancaster Ohio, and elmwood Dodge East providence Rhode Island. Chrysler directors also need to step up and set an example of these dealerships and their deplorable act of disregard for client safety.
I bought a used 2003 Jeep Liberty sport and after 1 month I had it at the shop where my mechanic discovered the problem as a safety recall from the factory, I was then referred to the local Dodge /Jeep dealership where my car was stated as "unsafe" to drive. I dropped the car off thinking I would have it back within 2 days maximum, after almost 1 week I called and requested a rental or loaner vehicle and was informed by the service technicians that they do not offer such service, as well as they have no idea when they will get the parts to fix my vehicle so they have my car and I have nothing to drive. I then contacted Chrysler llc myself and requested they provide a rental since mine was in for safety recalls. They at first refused stating that it is because I am the 3rd owner of the vehicle, once I argue the fact that it shouldn't matter since it is a safety issue not something I did, they should still be responsible they finally decide to supply a rental by end of the day (9/25/13). I went up to enterprise to wait for a car and while I was there waiting I get informed that Chrysler has changed their mind and this time due to the vehicle not being under warranty, again something that shouldn't matter as it is a safety recall. So at this point I am a single mom with 4 children and I have no vehicle to care for them and no time frame as to when I will have mine back. Is there any way I can get some assistance with this? I feel that since it is their vehicle and it is a factory recall they should be responsible for providing alternate transportation until the work on mine is completed.
A D V E R T I S E M E N T S
- Fort Walton Beach, FL, USA