This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty. Consumer writes in regards to replacement parts not available to complete airbag system occupant restraint control module recall notice.
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall--took vehicle to dealer in regards to airbag recall. Was told "parts are unavailable to fix this issue", but it was "safe to drive" as long as the airbag indicator light did not remain on full time. On the way home from the dealer, the indicator did indeed come on & not go off. In researching this online, I see "parts will not be available until late 2016!" I have called Chrysler about being unable to drive my vehicle & was basically brushed off. The one person who was trying to help us, had us on hold so long calling around that their system hung up the phone. I can not sit on a car for a year, unable to drive it, having to rely on one vehicle for our family, and not have any recourse or compensation to offset our time & frustration.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2003 Jeep Liberty. While driving approximately 25 mph, the driver side air bag unexpectedly deployed. The contact had to pull over to the side of the road and then drove home. The manufacturer was notified of the failure. The contact received a recall notification for NHTSA campaign number: 15V046000 (air bags), but the part needed was unavailable to perform the recall repair. The approximate failure mileage was 164,000.
- Rochester, NY, USA
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I have attempted to submit my 2003 Jeep Liberty for recall repairs relating to recall N46 and R06 beginning more than a year ago to my two nearest Jeep dealerships; tate Jeep in frederick and century Jeep in mt. Airy, Maryland. When I inquire that I have received notices by mail instructing for recall repairs I am being ignored for service. Century Jeep placed me on a call-back list, but I was never contacted. When I called after 4-5 months I was told I am still on the waiting list. A year has gone by with no further contact. When I inquired of tate Jeep about recall repairs they will not respond back to me. I fought with century Jeep for about a year to have my airbag recall addressed. Frankly, I am tired of begging and pleading with my local Jeep dealerships to have recall work performed. I have been afraid every day I drive my Liberty of having the air bag explode in my face or my gas tank exploding from a rear end collision. Can you help prompt my dealerships to address these outstanding recalls. I continue to receive recall notices on a periodic basis informing me that my recalls have not been repaired, but the dealerships refuse to do anything. Century Jeep tells me that they do not have the recall repair parts in stock. They tell me that they only get a couple each month from Chrysler. How much longer do I have to drive this death trap? I appreciate any help you can provide me. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This complaint is in regards to the following: The airbag system occupant restraint control (orc) module may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. As of Nov 7, 2015 this repair has not been completed and I have not have any contact from the manufacturer. I am concerned for the safety of my 19 year old daughter who is the primary operator of this Jeep. The only information I have been able to find about the status of this repair from Chrysler Jeep indicates there is not yet a remedy available until 2016. The last recall notice I received was as of Feb 6, 2015 but I believe I received others dating back to 2014. The safercar.gov website currently shows the following: Recall status: Recall incomplete. Remedy not yet available.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/05/16 updated 02/10/16.
This complaint is in regards to recall 15V-046 which is still not done because of lack of parts. I want it on record that I have been trying to get it fixed in case something happens in the mean time.
The contact owns a 2003 Jeep Liberty. While the vehicle was parked, the air bag warning light illuminated causing the air bags to deploy. The vehicle was towed to a dealer where it was diagnosed that the occupation restriction module needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 127,200. Updated 04/06/16
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when the ignition was turned to the on position, the air bag warning indicator illuminated intermittently. The failure mileage was approximately 65,000. Updated 01/27/16 the consumer stated the air bag light illuminated intermittently. Updated 02/09/16
2003 Jeep Liberty. Consumer writes in regards to occupant restraint control recall notice replacement parts issues. The consumer stated the recall has been in effect since February 2015. Currently, as of October 2015 Chrysler has reported they are unable to provide parts to fix the issue. 8jb
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My daughter was setting still, car was in park with engine running about to leave her work. When both front air bags deployed for no reason. This bruised her legs and hurt the passengers figure. This could have been a lot worse. Crysler has been giving us the run a round at won't fix the vehicle.
The contact owns a 2003 Jeep Liberty. While driving 15 mph, the air bags deployed without warning. The contact sustained arm and thumb injuries that required medical attention. The vehicle was driven to the dealer where it was diagnosed that the air bags failed. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 12V527000 and 15V046000 (air bags) and stated that parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000.
A D V E R T I S E M E N T S
- Lolo, MT, USA