pretty bad
Typical Repair Cost:
Average Mileage:
96,056 miles
Total Complaints:
56 complaints

Most Common Solutions:

  1. replace window regulator (41 reports)
  2. not sure (11 reports)
  3. wedged cardboard between windows/frames (3 reports)
  4. fixed with small diameter wire or small cotter pin (1 reports)
2003 Jeep Liberty windows / windshield problems

windows / windshield problem

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2003 Jeep Liberty Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #16

Sep 012007

Liberty Limited 3.7L

  • Automatic transmission
  • 34,704 miles


Dealership stated there was no recall and I was required to pay full charge for the repair. Very disappointed especially since I hardly ever used this window in the rear seat. I do not understand how this could have happened. The service area made some comment that led me to believe that others had had the same issue.

- , Pontiac, MI, USA

problem #15

Mar 012011

Liberty Sport 3.7L

  • Automatic transmission
  • 75,000 miles

Windows keep falling down rear drivers side. The parts store most online or in area don't carry the part for rear window. jeep tried to lie me on phone and say this isn't a problem. Yet the net and complaint places are filled with them.

And even their own parts people admit its defective . And say its a widespread problem. and the parts are defective.

This is unacceptable. And a class action lawsuit needs to be filed. And started .all jeep has to do is send people the 20 cent piece .Instead of knowing there's a problem.then not allowing the parts to be sold properly. Greed and corruption. They should have been let go bankrupt

- , Bluefield, WV, US

problem #14

Mar 132011

Liberty Sport 3.2L V6

  • Automatic transmission
  • 94,544 miles

This is the FOURTH window regulator I have had to replace in this 2003 Liberty - we SOLD our 220 Liberty because FIVE had to be replaced on it. We are about to buy two new vehicles and NOW my widfes 2003 Liberty is back yet again - this is a defective part.

- , Fort Worth, TX, USA

problem #13

Jul 162010

Liberty Limited

  • Automatic transmission
  • 90,000 miles


My 03 Jeep Liberty's rear passenger side window has been broken since July 10. I have been unable to fix it because the part cost to much money. I feel that Jeep is ripping off their customers by inflating the price of the part.

- , Norman, OK, USA

problem #12

Jan 202011

Liberty Limited 3.7L V6

  • Automatic transmission
  • 89,000 miles

Well I am definitely frustrated this is the 3rd time fixing my back passenger window on the driver side in two years. Hasn't even been a year since I fixed it the last time, waiting for the other side to break. Reading everyone's complaints on here I agree that I am never again buying a Jeep. I keep wasting 400 bucks for each side for it to break 10 months later and yet I don't use the back windows. This is BS using plastic pieces for the part oh well like I said I am never buying a Jeep again.

- , Waipahu, HI, USA

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problem #11

Dec 192007


  • Automatic transmission
  • 72,680 miles

This was the second time the passenger's rear window regulator broke on my 2003 Jeep Liberty. I paid the entire cost out of pocket which was close to $350...for a piece of plastic.

- , Chula Vista, CA, US

problem #10

Jan 192010


  • Automatic transmission
  • 81,723 miles


This was the third time the driver's side rear window regulator broke on my Jeep Liberty. I called Jeep customer service and they worked with me to cover part of the cost but I did end up having to pay $100. This was the sixth time I've had a window regulator break on my Jeep Liberty. My thoughts are that Jeep should not use a piece of plastic to hold a window up...obviously it doesn't work.

- , Chula Vista, CA, US

problem #9

Jun 232008


  • Automatic transmission
  • 76,032 miles

This was the second time that the drivers' side rear window regulator broke.

- , Chula Vista, CA, US

problem #8

Oct 122010


  • Automatic transmission
  • 84,014 miles

This is the fourth time the rear passenger window regulator has broken on my Jeep Liberty. It lasted for one year and one month before I had to get it fixed this time. I called Jeep corporation for assistance in paying for it since it has happened multiple times. The person I dealt with at Jeep was a total moron. I had to call him several times to make sure he was contacting the dealership and advising them on the problem. First Jeep called me and told me I would have a $50 co-pay. I told them I didn't want to pay for anything because this is the fourth time this window has broken. The guy at Jeep told me he totally understood and since this was the fourth time it has broken that he felt it would be reasonable for me to not have to pay. I then didn't hear anything for a week, which I assumed was because the part (window regulator) was back-ordered. I finally call the dealership after a week and they tell me that no one from Jeep has called to authorize anything. So I call the guy at Jeep again and this time he tells me that if I don't pay for at least some of the part I won't receive the warranty for it. So I finally agree to the $50 co-pay. This happened on a Thursday and he assured me that he would call Jeep right away to let them know so my car could be fixed. I don't hear anything over the weekend and call the dealership the following Tuesday. The dealership now tells me that they still have not heard from Jeep. So I call Jeep again and they tell me my case manager is on the phone but will call me back in a few minutes. I explain to the woman that I have been waiting 2 weeks and she puts me on hold for 5 minutes and tells me the guy will call me back. About 5 minutes later the dealership calls me and tells me that Jeep had just called them and authorized helping me and I would pay a $79 co-pay. I tell the dealership that I will call them back because I agreed to a $50 co-pay. I call Jeep again, get a different woman who informs me my case has been closed and transferred to the dealership so I will have to talk to the service manager. I explain to her that I was assured that my case manager would call me back and I want a call by the end of the day. She says she will pass the message on. I never receive the call and end up having to authorize the payment so I can finally get my car back. Jeep sucks!

- , Chula Vista, CA, US

problem #7

Jul 052010

Liberty 3.7L

  • Automatic transmission
  • 173,000 miles

Oh my god! Now the right rear window has fallen for the fourth time! I know what the cost is going to be as I have had the right rear window regulator already replaced 3 times! I am now going to right a complaint letter and hope it gets to the right department and manager who will do something about this! I can't believe how many people have the on going same issue I have had since 2007! This sucks!

- , Santa Paula, CA, USA

problem #6

Jan 042008

Liberty 3.7L

  • Automatic transmission
  • 131,025 miles


After repairing my right rear window regulator for a cost of $375.00 on June 14, 2007 now the left rear window has fallen and needs a new regulator for a cost of $350.00!!! This is ridiculous now! It is clearly obvious that this issue is a recall situation that Jeep needs to address for each of us that is very inconvenienced! It is time to suck it up!

- , Santa Paula, CA, USA

problem #5

Feb 272009

Liberty 3.7L

  • Automatic transmission
  • 157,201 miles

Now I know I am beginning to sound like a broken record! My right rear window has fallen for the third time! I just had to pay another $350.00 for the window regulator! I am basically sick of this on going problem! Again I have no children or adults that even use my back seat so the rear windows are never rolled down! Why do they keep breaking!! Jeep when are you going to take care of your customers who continue to have this same problem!

- , Santa Paula, CA, USA

problem #4

Apr 252008

Liberty 3.7L

  • Automatic transmission
  • 139,905 miles

This is beyond ridiculous! After having the right rear window regulator replaced June 14, 2007 now it has to be replaced again! This time at the dealership I complained enough to be heard and was not charged for the new regulator however I still had to pay for the labor of $168.00!!!! This is also a huge inconvenience due to the fact that I constantly have to duct tape my window shut to keep the bad guys out of my car and if it is a warm day the duct tape does not hold it just slips down!! Again Jeep and Chrysler this is a recall situation if I have ever seen one!

- , Santa Paula, CA, USA

problem #3

Apr 082010

Liberty Sport 3.7L V6

  • Automatic transmission
  • 80,000 miles

This god damn regulator is the biggest ppain in the ass problem I have ever had with any car. The only way to fix it is to take it in, you cant buy a regulator anywhere except from a dealer, and the charge 300 bucks to fix it. a f'in little plastic piece and the want 300 bucks?! this is horse sh*t.

- , Largo, FL, USA

problem #2

Apr 032010


  • Manual transmission
  • 80,900 miles

As per many of the complaints on this website this was not the first instance. This was the second time for the driverside rear also had the passenger side done twice. First in July of 06'. Second in Jan. of 08', got it back from dealer with the other side broken. And now the forth. So far dealer wants full price to repair. I have a call into Jeep and will see what happens.

- , Grand Junction, CO, USA

problem #1

Oct 012009

Liberty Sport 3.7L

  • Automatic transmission
  • 72,000 miles

9 window regulators with no permanent fix by the company sounds like a lemon!

Also the radiator leaked at 70142 and required to be replaced after warranty expired.

- , Lake Worth, FL, US

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