really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
103,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty accessories - interior problems

accessories - interior problem

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2004 Jeep Liberty Owner Comments

problem #5

Oct 212016


  • miles


Important this is translated from spanish to english in google translator. My reason for my complaint is, to help me with the problem I have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, I have not yet had the opportunity to go to the local. For this reason I think I am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer. Saturday 22 October 2016 I was cleaning the SUV when I realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day I informed my mechanic avia come to my house, told my SUV has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again I contact the seller and I sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my SUV the tire are worn, not really sap that information. Until today I call and leave a text message to the seller but he does not answer when I call the merchant I end the call. For this reason I think I am a victim of fraud. Please ask for help because now I have no car and not think it's sure I use the SUV in these conditions, another thing I want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me I swindled. That day when I got home it was night, I when I get home check the part of the front of the SUV, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, I told the salesman that the water reservoir had no water, the seller told me that was normal.

- Pinellas Park, FL, USA

problem #4

Feb 102016


  • 177,000 miles
While driving to work, the passenger heated seat caught fire. The Jeep Grand Cherokee already has a recall for this same problem under NHTSA campaign # 09V117000. I contacted Jeep in an effort to get them to expand their recall and they basically told me they couldn't do anything. Please, assist me in investigating this problem and having the company fix this problem. I'm guessing the Grand Cherokee, which is more luxurious, has many more vehicles with heated seats than the Liberty thus more complaints. Having said that, just because there are fewer vehicles with the problem doesn't mean the vehicle is any less hazardous than the Cherokee.

- Portsmouth, VA, USA

problem #3

Feb 042014


  • 170,000 miles
TL-the contact owns a 2004 Jeep Liberty. The contact stated while traveling approximately 40 mph, the front driver's side seat heater was activated and burned a hole in the bottom seat cushion. The contact was able to continue driving. There was no personal injury. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 170,000.

- Paragoulv, AR, USA

problem #2

May 092013

Liberty 4WD 6-cyl

  • 72,000 miles
Hit from behind. The drivers seat held up well, but the force of the impact forced my legs backward off of the firewall controls and my legs were up against the seat when the vehicle came to a stop. My lower legs at the calves were crushed and this led to severe bleeding contained in the legs (compartment syndrome). No fractures but emergency surgery was needed. After reviewing photos of the vehicle interior today, it is apparent that my calves hit the seat adjustment bar that sticks out under and forward of the padded portion of the seat. I find this a common placement of the seat adjustment bar in many vehicles. If not for this bar I would be back to work this week and no significant medical bills. Overall the seat conformed well to me and did not cause me to fracture my neck (severe osteoporosis and prior neck Fusion). Updated 06/10/13 updated 6/13/13.. updated 06/13/2013 updated 06/17/2013 updated 7/31/13..updated 10/30/13 updated 10/31/2013

- Hudson, IA, USA

problem #1

Jan 242013

Liberty 6-cyl

  • 96,300 miles
Driver's seat heater felt extremely hot against my back while driving. Leaned forward and smelled a burning odor, also felt jacket and back of seat which were both extremely hot and immediately turned off the heated seats. Upon arriving at work, got out of the vehicle and saw the front seat leather against where my back was had been burned, as well as the back of my jacket. Called the Chrysler recall phone number and was told that although there was a recall for the Jeep Grand Cherokee for the heated seats malfunctioning and overheating, that there was not a recall available for the same problem with the Jeep Liberty. Because the vehicle's warranty is expired, they said they will not cover expenses due to repairs. I then called my local dealer, who also said I would be responsible for repairs since there is not a recall for this model of Jeep. Upon searching the web, there are numerous accounts of other Jeep liberties with this issue, including a court case that was filed 10/29/12 for a 2004 Jeep Liberty which the heated seats generated dangerously high temperatures in which a consumer endured third degree burns. This is a serious safety issue, which could potentially cause a fire or injury to consumers.

- Baptistown, NJ, USA

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