really awful
Crashes / Fires:
2 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
92,904 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty electrical problems

electrical problem

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2004 Jeep Liberty Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #36

May 192009


  • 70,000 miles


The window motor regulators fail extremely often--on average, one fails every 6 months. This sometimes happens while driving, and the window crashes down into the door. It is extremely distracting to hear the window fall while you are driving, the sudden thud could distract the driver enough to cause a crash, and any children or pets in the car are not only exposed to the elements, but are at risk of falling out of the vehicle. Other times, the window falls while the car is parked and the car is open for the world to enter. I have spent thousands of dollars on window motor regulators for this vehicle. I purchased it used in February 2009, the first window motor regulator failed less than 90 days later and one has failed every 6 months since. Chrysler refuses to acknowledge my requests or rectify the situation, despite a dozen mechanics having told me that this is a known defect.

- Winston-Salem, NC, USA

problem #35

Oct 012013


  • miles
Headlights began turning themselves off and on while car was driving at night along highway. Audible clicking heard each time the lights would cycle off or on.

- Orlando, FL, USA

problem #34

Jul 092011

Liberty 6-cyl

  • 74,500 miles
For over two years, my headlights have flickered. Several instances are rapid fire, a few have been for several seconds. A relay type sound will indicate that it is clicking off and on as well. No interior lights are effected. I do not drive my Jeep at night, if at all possible. If I do, I travel as close to a tractor trailer, as I can safely get. I will not drive the car out of town anymore. I reported the issue to my dealer's service department, who claimed they have never heard of the problem.

- Ringgold, GA, USA

problem #33

Aug 232013

Liberty 6-cyl

  • 45,000 miles


Driver side back left window regulator has failed twice. From my research, this is a common problem for the Jeep Liberty.

- Atlanta, GA, USA

problem #32

Jul 152013


  • 79,000 miles
As I press the unlock button on my remote the door remains locked. I needed to have the door opened to change the taillights, but the door couldn't open so I took it to the dealer since I only owned the truck for a year.they said it would cost me about $200 to open the door and change the bulb, . because the door actuator was busted.I couldn't afford that because the bulb only cost me $5.99. I only wanted the door open to change the taillight myself.well I returned home only to tell my neighbor the problem, he took off the panel and un locked the door changed the bulb in 10 minutes and told me the problem is the plastic hinge not the actuator, he rigged a string so that I can unlock the door until I can find the part, but no one sells the part.it is a small latch that unlocks the door. Very simple. The best part is neighbor fixed it for now for free!!

- New Haven, CT, USA

problem #31

Jul 102013

Liberty 6-cyl

  • 138,000 miles
I had been having this problem around three weeks ago, at hot weather I turn the a\C on, and after 10 minutes the engine starts reheating, I already take it to the Chrysler Jeep dealer, and they told me that they don't know what happens that everything is ok, my husband even scan the car and he got the PO480, and they said that no everything is ok, I told them the situation that im worry about the reheating cause three days ago I has at the I95 at 65 mph, and it stars reheating very fast, I just pull over the car, but it can start a fire under the hood or something I saw a lot of smoke, I told them, and they said that they couldn't find anything that everything is ok. So if Jeep itself cant not find the problem, who can.....? they said....we don't know!!!!! this is a very weird situation, that the Jeep itself can not find a problem in a car that they make.

- Hallandale Beach, FL, USA

problem #30

Jun 192006

Liberty 6-cyl

  • 18,000 miles


We have had repeated failures on all of our window regulators since we purchased our Jeep. The first occurrence was in 2006. I would have to pull our repair file to get the other dates. We currently have another window out, it is taped up to keep things out. This is the window in the back behind the front passenger seat. This has already been replaced. The replacements don't even hold up. We are senior citizens. No one "plays" with the windows. We use our ac so windows are not opened and closed. They just fall down on their own. We can not afford to keep replacing the window regulators. The dealer said he thought there was a recall on this because it is such a big problem, but I don't see anything here except window regulator complaints. When are they going to take this problem seriously?

- Cornville, AZ, USA

problem #29

Jun 132012

Liberty 6-cyl

  • 91,649 miles
June 13, 2013, third window regulator to fail within one year on my Jeep Liberty. Failed window regulators are front left and right windows, and left rear window. Very frustrated and disappointed with Chrysler and how they are handling a known issue. After speaking with several employees and manager at the Chrysler dealership. They have told me that Chrysler is aware of the defect but they are unable to repair the failed window regulators at no cost to me. Therefore I continue to drive my Jeep Liberty without any working windows which presents a safety issue in the event of an accident. I have no way of getting out of my vehicle and it's an inconvenience to pull up to drive thru without being able to roll down my windows. Chrysler, I'm sure you have heard this complaint many times. I would greatly appreciate if you would take care of your customer base and do a recall on these window regulators. Thank you.

- Orlando, FL, USA

problem #28

Apr 012013


  • 110,000 miles
Same as some of the other complaints; vehicle refused to start. Random at first, the wouldn't start at all. Towed to dealer and entire steering column has to be replaced to fix one small part, which is on backorder. Will contact the manufacturer tomorrow to complain, doubt it will help. I have seen multiple complaints with this issue, Jeep should do something about it! $800 in repairs. Last Jeep/Chrysler I will ever own. I don't have the VIN right now, as the vehicle and registration are at the shop.

- Panama City, FL, USA

problem #27

Mar 082013


  • 430,000 miles
While driving at night. Headlights go off and on. Almost every night. No one knows why it's doing this. Sometimes for 3 to 5 seconds. We need a recall on this, to find out why this is happening. Jeep dealers don't have answers for us, but they can charge us $ 75 for nothing. Some day someone is going to get hurt when lights don't come back on. Don't say we didn't warn you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tampa, FL, USA

problem #26

Mar 012013

Liberty 6-cyl

  • 79,000 miles


Car just shuts off on highway... this has happened several times.... after restarting works okay as if re-starting booting electrical system... engine light on.. rear hatch does not open... I believe this vehicle has major electrical problems from what I have read and experienced...

- Burbank, CA, USA

problem #25

Jan 242013

Liberty 6-cyl

  • 96,300 miles
Driver's seat heater felt extremely hot against my back while driving. Leaned forward and smelled a burning odor, also felt jacket and back of seat which were both extremely hot and immediately turned off the heated seats. Upon arriving at work, got out of the vehicle and saw the front seat leather against where my back was had been burned, as well as the back of my jacket. Called the Chrysler recall phone number and was told that although there was a recall for the Jeep Grand Cherokee for the heated seats malfunctioning and overheating, that there was not a recall available for the same problem with the Jeep Liberty. Because the vehicle's warranty is expired, they said they will not cover expenses due to repairs. I then called my local dealer, who also said I would be responsible for repairs since there is not a recall for this model of Jeep. Upon searching the web, there are numerous accounts of other Jeep liberties with this issue, including a court case that was filed 10/29/12 for a 2004 Jeep Liberty which the heated seats generated dangerously high temperatures in which a consumer endured third degree burns. This is a serious safety issue, which could potentially cause a fire or injury to consumers.

- Baptistown, NJ, USA

problem #24

Aug 012011


  • 95,000 miles
Headlights will turn off without warning at various times while driving. Interior lights remain on. Lights may flash on and off up to 4 times within a few seconds. Occurs in hot and cold weather, regardless of bumps in road, may happen just after starting to drive or after many miles. Click sound will be heard inside car when lights go out. Lights may remain off for nearly a second before coming back on. Jeep dealership unable to locate issue, told me to return when lights go out and stay out.

- Columbus, OH, USA

problem #23

Sep 202012

Liberty 4WD 6-cyl

  • 90,000 miles
The contact owns a 2004 Jeep Liberty renegade. The contact stated that while driving 65 mph the speedometer and odometers failed. The vehicle was taken to a dealer who diagnosed that due to the BCM modular burning out the speed sensor, the speed sensor needed to be replaced. The contact mentioned that this was the fifth time the sensor failed. The vehicle was not repaired. The failure and current mileage was 90,000. Updated 12/28/12 updated 1/15/2013

- Peru, MA, USA

problem #22

Sep 032012


  • 85,000 miles
The window regulator has failed in the window. This is a well known problem. Just sitting at a light and the window falls down because of a small plastic piece that holds the window up breaks.

- Columbus, OH, USA

problem #21

Aug 162012

Liberty 6-cyl

  • 100,175 miles
Vehicle indicated that passenger front door was ajar, this after ten minutes of driving. Door was in fact not ajar. Passenger opened and closed door just to check, door then would no longer fully close. Pulled manual lock to see if it was stuck, whole piece came out. Smoke started pouring out of hole and door metal was very hot to the touch. Removed door panel to put out fire inside. Lock actuator motor melted down and parts were smoldering. During this process the electronic back glass popped open as well and will no longer latch either. Chrysler recalled some 2004 Liberty's for these motors overheating and seizing, was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'. this vehicle is meticulously maintained!

- Chapin, SC, USA

problem #20

Sep 072011


  • 86,000 miles
For approximately 1yr, the headlights on my Jeep Liberty sport 2004 have been flickering on and off. It use to happen only once and awhile and they would go right back on and then stay on. However recently I have been unable to drive my Jeep at night because the headlights constantly go on and off on me and sometimes stay off.

- Northampton, PA, USA

problem #19

Feb 092012

Liberty 6-cyl

  • 50,000 miles
Headlights go off then back on with a clicking sound under dash. Problem is intermittent. Chrysler case # [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Pierce, FL, USA

problem #18

May 292012

Liberty 6-cyl

  • 82,000 miles
I attempted to start the car but the starter wouldn't turn over. I checked the fuses and relays for the ignition system, and everything was ok. I had to have the car towed to the dealer. The dealer told me that the entire steering column had to be replaced, because 2 tabs which held the ignition switch were broken. I've searched online sites and find that there seems to be all kinds of problems with the steering column and ignitions switches on the Jeep Liberty. Cost of this "minor" repair $600 plus towing. Mileage 82K.

- Budd Lake, NJ, USA

problem #17

May 022012

Liberty 6-cyl

  • 91,100 miles
The headlights flick on and off while driving. I can hear the headlight relay clicking when the lights cycle on and off. This is a significant safety issue and based upon the number of complaints should be addressed by Jeep.

- Canton, GA, USA

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