really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
36,540 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Liberty Owner Comments

problem #5

Feb 042009


  • 9,700 miles


Passenger side "airbag light and dash airbag malfunction" are lighted continuously. The parts (2) have been on order for 3.5 months. The dealer cannot get an estimated time of arrival from Chrysler or the parts vendor. Chrysler has provided a rental car and the dealer has my 2004 Jeep Liberty sport with 9712 miles. On the odometer. The Chrysler bankruptcy has left me in limbo. I and the dealer are very concerned about the safety of this vehicle.

- Albuquerque, NM, USA

problem #4

May 312008


  • 94,000 miles
The contact owns a 2002 2004 Jeep Liberty. While driving 45 mph, he crashed into a large rock, which caused the vehicle to flip over twice. The contact stated that the airbags did not deploy. As of June 6, 2008, the dealer had not inspected the vehicle. The driver sustained an injured neck and broken ribs. In addition, the passenger received a cut on her forehead. The failure and current mileages were 94,000

- Nettie, WV, USA

problem #3

Jul 142006

Liberty 6-cyl

  • Automatic transmission
  • 72,000 miles
: the contact stated while driving 80 mph, the vehicle was involved in a front end collision with an 18-wheeler. Neither one of the frontal air bags deployed. Both the driver and passenger suffered bruising and back injuries. The vehicle was not taken in for service and a police report was taken. Updated 09/15/06.

- Mason, TN, USA

problem #2

Apr 102006

Liberty 4WD

  • Automatic transmission
  • 7,000 miles
Easy rollover/non-deplloyment of driver airbag in serious accident on April 10, 2006, while travellilng in right lane, under the speed limit, on I-85 in montgomery, Alabama, a large german shepherd type dog ran out in front of the 2004 Chrysler Jeep Liberty I was driving. I swerved towards the road shoulder, in order to get out of the heavy traffic. The car immediately rolled over(side to side), and then hit a guard rail, head on. The Jeep then flipped over, back to front. I landed upsdie down, with smoke filling the car. The driver steering wheel airbag had not deployed! though diisoriented, I managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out. An ambulance took me to the hospital, where I was thoroughly examined. I suffered no severe injuries-in fact, miraculously escaped with only severe aches and pains. As my chest had hit the steering wheel, I experienced the most pain in my sternum. Two weeks later, I still am in pain, especially in the chest area. Just days after the accident, I called Chrysler to alert them to the rollover, non-deployment of steering wheel airbag. I was referred to a legal department rep who demonstrated a nasty demeanor until I asserted I was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as I. a few days later, a private investigator, hired by Chrysler, called me to ask further questions after having examined the car at the salvage yard. A few days after that, I received a letter from daimler-Chrysler, asserting that the type accident I had, would not set off the sensors that would deploy the steering wheel airbags. I find this ludiicrous. The car is totalled. After the initial rollover, I hit a guard rail, head on. My chest hit the steering wheel hard! I'm still in pain.

- Indianapolis, IN, USA

problem #1

May 102005

Liberty 6-cyl

  • miles
2004 Jeep Liberty collided with a power pole causing major front end damage, but the airbags did not deploy. Front end was replaced.

- Kingsville, TX, USA

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