This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated a NHTSA recall letter # F23 was received on 12/05/2006, for the suspension: Front: Control arm: Lower ball joint. When the sales/service dealer was called, the contact was informed a name and number would be added to the wait list, but there was no time frame to when the parts would be available. The manufacturer was not contacted.
: the contact stated the vehicle had been on a waiting list for recall # F23 for the suspension: Front: Control arm: Lower ball joint for over a month. The service dealer had not received any replacement kits in over a week and a half. There was noise coming from the front end of the vehicle, when making turns, that may be attributed to the lower ball joint problem. The manufacturer was notified. Updated 2/12/2007 -
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
I received a recall notice from daimler Chrysler about my 2004 Jeep Liberty about a safety recall F23-lower ball joints. This recall states that "ball joint separation can result in a loss of steering control and could cause a crash without prior warning". trying to make an appointment with the dealer to repair the problem revealed there would be an 8 week wait because the parts are not available. I learned from the dealer (and later verified by calling daimler Chrysler at 1.800.853.1403) that daimler Chrysler is making only 3 replacement parts available to dealers per week! if this is such a potentially dangerous situation, doesn't daimler Chrysler have an obligation to make more parts available to dealers of their defective cars" I understand that we are talking about a lot of cars, but that does not change the fact that I am driving a defective vehicle which I will have to continue to drive for another 8 weeks. How can such a huge corporation not insure that parts are available to their dealers in a more timely fashion? what happens if indeed a crash occurs without prior warning during that waiting period? what will daimler Chrysler say and do then? this is a shameful example of violating the public trust-and this car is not cheap-they are certainly not saying-hold your payments until the car is repaired. What can I do but wait"
: the contact stated a NHTSA recall letter #06V288000 was received regarding the front lower ball joint. The parts needed to repair the vehicle are not available at the local dealership. The manufacturer confirmed the parts are not available. Updated 1/29/2007 -
- Lancaster, PA, USA
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I received a safety recall F23-lower ball joints notice. This is case EA06008. I called my local dealer, hoselton in East rochester, NY. I was informed that the wait time would be approximately 40 (forty) weeks. This does not seem to be a reasonable time frame to me.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
: the contact stated a NHTSA recall letter # F23, for the suspension: Front: Control arm: Lower ball joint was received on 12/8/2006. In October, 2006, the independent mechanic informed the contact the ball joints were under a recall and the VIN was included in the recall. When the service dealer was notified, the contact was informed there was a wait list and the parts were back ordered. When the manufacturer was contacted, the contact was informed an appointment could be scheduled to inspect the ball joints but the parts were still back ordered.
: the contact stated while driving various speeds on rough road conditions, a squeaking noise was present within the front suspension. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available. Updated 12/28/2006 -
: the contact stated while traveling 58 mph on dry road conditions, the vehicle hit a pothole, and a loud pop was heard from the front end. The vehicle landed in a ditch, and upon visual inspection, the front passenger fender was sitting on top of the front passenger tire. The vehicle was towed to an independent repair shop, who determined that the front lower ball joint had fractured in two. The contact encountered a NHTSA recall #06V288000 on the vehicle regarding the suspension: Front: Control arm: Lower ball joint. The contact never received a recall notice, and planned to notify the manufacturer after filing a complaint with the NHTSA.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
I have a 2004 Jeep Liberty. It is still covered under warranty. First I had trouble with the transmission. It is not shifting properly. I took it to two dealers who told me that there was nothing wrong with it. I then found out from my local mechanic that my ball joints were bad. He took me right under the car and showed them to me...they are loose. I took it to one dealer for this, and once again I was told that there was nothing wrong with it. I was told that it met their "factory specs". I now suspect that this is why my transmission was deemed O.K...it met their "factory specs". why bother having a warranty if your not going to take care of problems with the vehicle"?" I now find out that my vehicle is included in a recall for....surprise, surprise....bad ball joints!!! only problem is, I have to wait (and drive around with bad ball joints) until they get around to sending me the notice. Totally unsafe and not good for my tires. This could of been taken care of 3 months ago when I originally took it in.
: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, # 06V288000, regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
I brought my 2004 Jeep Liberty into milford Jeep for safety recall F23. The recall was to replace the lower ball joints. When I asked if a wheel alignment was going to be done, they said it would not be done. In checking with DaimlerChrysler, I found out that they do not approve a wheel alignment and, if one is done, it would be at the owner's expense. I know the alignment was good prior to the ball joint replacement as my tire wear was even. But, now I will have to have a wheel alignment done as there is indications in my steering that suggest it needs an alignment. I can not believe that a ball joint replacement shouldn't include a wheel alignment. Even if I was experiencing the problem that the safety recall addressed, it would be because of the defective ball joint assemblies that were in the Jeep Liberty.
: the contact stated on October 17, 2006, the lower ball joint fractured while the vehicle was traveling 40 mph. The vehicle was towed to the service dealer and both lower ball joints were replaced according to recall # 06V288000 regarding, suspension: Front: Control arm: Lower ball joint. The manufacturer was notified.
: the contact stated that conflicting information was received regarding the status of the vehicle and whether or not the VIN was included in recall# 06V288000 pertaining to the lower ball joint. The manufacturer notified the contact that the VIN was not included, however another staff member at the manufacturer was contacted, and stated that the VIN was included. A service dealer was also contacted, who stated that the VIN was included. No recall notice was sent to the contact. Updated 12/15/06.
The front passenger side ball joint separated from the steering knuckle. My tire then crashed into the pavement while I was driving causing my tire to blow out & break my wheel (rim). No repairs have been done to my vehicle as of yet. Daimler Chrysler is denying that my vehicle is part of the recall.
: the contact stated while braking at various speeds, there was a violent shaking in the steering column and the brake pedal caused a moderate loss of control. The vehicle was taken to a private repair shop who determined that both lower ball joints were worn to the point of separation. There were no immediate repairs made. There was a NHTSA recall # 06V288000 pertaining to the lower ball joints that was due to begin in September of 2006. Updated 09/13/06. 8jb
I recently brought the recall information up to my dealer, bertera metro Jeep, during a routine oil change. They told me there was no such recall. On 8/22/06, I was driving my 2004 Jeep Liberty when all of a sudden my whole car just stopped and my front suspension dropped. I contacted bertera metro Jeep and they still stated there was no such recall. I was shaken up and scared not to mention the damage to my vehicle. Now they are telling me that they will only fix the ball joint and are not responsible for my tire damage or any other damage. What should I do?
From a parking spot I was pulling forward and to the right. After about three feet the right front tire of the vehicle separated from the lower control arm. I stopped the vehicle in place and called for a tow truck. I believe this incident is related to NHTSA campaign number: 06V288000 involving Jeep liberties of my year, make and model. Pictures are available upon request.
A D V E R T I S E M E N T S
- Staatsburg, NY, USA