Vehicle VIN: [xxx], Jeep Renegade, 57000 miles I purchased a Jeep Renegade for my wife at [xxx] in killeen. To make a long story short, the dealership ran into a VIN error that we were told was fixed, but it never was because we remain having issues with insurance. I work in law enforcement and looked up NHTSA documentation that says the dealership should contact the manufacturer upon finding a discrepancy and apparently this was never done. The dealership also told us the Jeep was in a minor accident and we found out the crash was worse than minor, the vehicle has electrical issues and only one key fob. We were promised another key fob made, but have just got the runaround since purchase. The vehicle will not lock sometimes and we are worried it will not unlock during an emergency. The vehicle continually tells us the key fob is not in the vehicle while driving and while stationary. The Jeep also has transmission issues we were never told about. The dealership will not respond to these issues and I need to find someone to help. I have gone up there and spoke to the manager at sales and at parts/service. They told me several times they would call me back after getting my information, but nothing has been done. Dealership location: [xxx] - 5200 E. central Texas expy in killeen 76542, ph. (254)699-2909. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kempner, TX, USA

I am replacing my coolant fan for the third time! I am replacing my day running light for the seventh time. The coolant fan stop running again. This is the third time in less than two years. The light has been replaced several times.

- Reisterstown, MD, USA

I was driving on the highway around 3pm when I attempted to turn on the air and the temperature never adjusted. My coolant indicator turned fully red. My car started smoking and I pulled over and popped the hood to see my antifreeze boiling out of the reservoir. I kept the hood up and waited for it to cool down. The next morning, I drove to my sitter's where I completed my trip and the car started smoking again. Now it's at the shop.

- Philadelphia, PA, USA

Car will not start. Been having problems for the last 2 years since I bought it. Unreliable. Electricity goes on and off randomly, sun roof wont open, lock button stick, power seat not working.

- Saint Petersburg, FL, USA

I have been taking my car to the dealership with the same complaint for over 2 yrs. They charge me for things that they say its not under warranty. I pay but car continues the same as I brought it in. I had to call "corporate" so they can get involved and help me, they did and in a way I was punished by keeping the car for a month and when I asked to get it back they kept telling me they are waiting on parts.at one point my granddaughter got sick (lives with me) and I called them I need my car soon my kid is sick and I was told "get an uber". finally after a month I get my car and now is worse than ever. My daughter was driving and car smelled like smoke, all the lights on dashboard started going crazy, the air conditioner went dead and vehicle stopped. I have spent so much money complaining about the same thing and now im without a car again. I need help please. I lost my job and now I had to sell my home due to this pandemic. Im suppose to leave and move to another state this coming weekend and I have no car to leave. How can anyone help me, please.

- Hempstead, NY, USA

Vehicle loses permanent power to computer that powers transmission and knocked out computer and the transmission from shifting from drive to park and park to drive rendering the car totally disabled without dealership intervention do to bad connection on the negative battery terminal. This left the car unmovable from travel lane to side of the road in heavy traffic without a tow truck being summoned. At time of incident vehicle would not shift to neutral for removal from highway to safety and placed everyone in danger of high speed collision for the whole entire time that vehicle remained locked down in high capacity, high speed lane of travel.

- Bay St Louis, MS, USA

Stereo/infotainment center shuts off randomly while vehicle is on. When bluetooth is in use while driving, radio turns on when car is off and call is ended.

- Stockton, CA, USA

Vehicle loses all electrical power and stalls intermittently while driving. This happened several times over the last four years of ownership. Not related to extreme temperatures, bumps/vibrations or rain/moisture. Battery was tested and even replaced. It was serviced by dealer the previous episode and was told the software needed updating. Yet here we are again. I have seen other Jeep Renegades with similar issues have a recall for wiring harness. According to mopar this year isn't covered.

- Spring, TX, USA

The front left daytime running light bulb tits were melted down the dealer said I had to replace entire related wire system. (daylight running and turn signal) this melting on the bulb is abnormal. Possible fire hazard.

- Amargosa Valley, NV, USA

In the last two weeks my Jeep has stalled three times. Each time I was able to start the car easily and then start driving once I slowed down to stop sign or to make a right hand turn the engine shut off. In one instance I was able to get my car in neutral and push off to the side of those quickly to stay out of the way. But in another I was impeating traffic and it was very unsafe. I've had difficulty in jumpstarting the engine to move the vehicle.I have replaced the battery and alternator and checking the rest of the electrical system which seems fine but this issue keeps coming up and the car keeps stopping in the middle of traffic.

- North Charleston, SC, USA

The contact owns a 2015 Jeep Renegade. The contact stated that while parked the contact was unable to start the vehicle. The battery was charged and the contact was able to drive the vehicle to the residence. The failure recurred with several unknown warning lights illuminated. The battery was replaced however, the vehicle was inoperable. The vehicle was towed to an independent mechanic however, the diagnosis was still pending. Jim click Jeep located at 701 w auto mall dr, tucson, AZ 85705, was contacted and informed of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 44,000.

- Tucson, AZ, USA

I have a hard time putting gas in the car though it was the pump but it's everywhere I go and it eats up a lot of gas. The electrical messed up sometimes it won't start I got a new battery and everything but the service people said it has to be electrical my keys never work I have to manually use key and lock the door from inside my gears the engine ideals high and car jerks sometimes when I'm taking off

- Redlands, CA, USA

While driving my radio and headlights will start to surge then immediately after, the steering wheel will jerk out of my hands preventing me from turning the wheel in any direction (locks up). If I don't immediately park the car, the car will shut off on then a bunch of warnings will pop up on the dashboard then dynamic power steering warning with flash. I have to wait 10 minutes at least before being able to restart the car. This has happened every single time I drive the car. This has happened multiple times at red lights, turning into traffic, on the highway going 75mph and/or 30mph.

- Colmesneil, TX, USA

The headlights were on too long while the engine was off causing a dead battery. No big deal I thought... I jumpstart the car per owners manual instructions (it has a complex battery so even though I've jump started many different vehicles I wanted to make sure there weren't special procedures, it ended up being pretty standard). When it died it was in a garage so I had to manually unlock the gear selector to put the car into neutral to push it into position for a jump connection. I put the car in park and let the battery charge up a while. Once the car charged up enough, it started right up. At this point I thought I was in the clear, that's when the service engine light and service transmission light came on. The engine is running fine, transmission was fine before the battery died. Not only that, but I could not move the vehicle. It was locked into park. I was blocking the road in my neighborhood while I was manually unlocking the gear selector, I finally get the car to shift into drive and tried to accelerate. Only the engine would rev, no movement. Try to reverse, same thing. At this point I couldn't get the car back into park. I push the car back into the garage to get it out of the way and go to turn it off. The Renegade (push button start) will not let you turn the car off in any gear but park. It was stuck in neutral. After struggling more to force it back into park, I finally get it and was able to turn the car off. I'm lucky it didn't get stuck in D or R if it started working! I've never had such an experience jumpstarting a car and this is a huge safety concern. Luckily I was strong enough to push the car back out of the way, otherwise it would be stuck there indefinitely until a tow came. I've read numerous other complaints of this in online forums. Each one said a dealership had to reset the cars computer to make it work again.

- Fresno, CA, USA

The car stalls out while driving on several occasions I have had to completely stop turn my car off pump the gas and then restart. The first three month of the purchase I had to have it towed back to the dealership because the car stopped completely and wouldn't not start again no matter how long it was being jumped off. I called the tow truck who used special jump box and he still couldn't get it to crank. Now here it is a less than a year later and the same issue again.

- Jackson, MS, USA

The vehicle will not start at random times. It finally does start again and then throws computer errors. It has also shut down numerous times while I was driving down the road. Some of these instances were while I was driving the vehicle and others were after the vehicle was shut off for a short amount of time.

- Martin, TN, USA

When turning on car all warning lights came on and then each one started flickering one by one. Then my transmission light and warning message came on. Car would start but locked itself and couldn't shift gears. I tried unlocking it and shifted to reverse it would not accelerate and would get stuck in that gear so had to manually unlock and shift to drive and couldn't accelerate. Couldn't turned it off gear shift would lock itself. Happened while heading back home. So I took it to the dealership and saw the recall for transmission. They ended up doing something else that I didn't say yes to now they are charging me for it and while my car was getting repaired. They gave me a loaner car, I get in car accident in their loaner car I had insurance but only liability. Dealership won't give my car back until I pay in cash a deductible of 2,500 and plus repairs I didn't agree to.

- Dallas, TX, USA

I live off a busy highway in houston, tx. I feel I play a game of chicken each time I attempt to turn out of my neighborhood in my Jeep Renegade. The transmission hesitates, the engine light may or may not come on. A host of new electrical messages may or many not pop up. I have had lights stop and start working. The car cut off when making a turn as the car is burning insane amounts of oil. It is not the dependable vehicle I had hoped for. I understand some issues however there appears to be a new one almost weekly. I have hired a lawyer to investigate my case S this the absolute worst vehicle I have ever owned. The car jerks like someone is smashing into the back of you when going 15 mph or less. It loses power and hesitates on takeoff. The car suffers from major electrical issues and I feel this is a cash cow for the manufacture to keep owners serving their vehicles on a regular basis. Something needs to be done about this. Many owners give the same complaints and the same issues, however no one seems to want to listen or hold the manufacture accountable.

- Cypress, TX, USA

Apx 2 months after purchase car would not start in my driveway. Diff codes would appear and it locked up. Towed to dealer and battery replaced. While driving and coming to stop on local roads car would feel like rearended and check oil light would come on and service engine icon and car would stall. On diff occasions when trying to start car in my driveway it would either not start or barely turn over and have no accelarition or 3 mph and would not go in reverse. Car would stall about 4 blocks from house when I came to stop. Transmission replaced and the rear end feeling fixed. Car had oil change appt recently and day of appt it would not start and engine light came on. Half hour later car started and I took it to dealer. Service said problem fixed. Week later same problem again. Took to dealer and they said problem fixed come get car. Service called me and said car wouldnt start for them even tho they fixed it. My car has now been in shop 3 weeks waiting on part. Part edt is now 9/11/19. I also had motor mounts replaced and now dealer also says problem with my suspension and that has caused my year old tires to wear thin. No photos to submit. Dates car affected approx.

- Ledyard, CT, USA

2015 Jeep Renegade limited 4X4 has stalled while driving on 3 separate occasions since purchasing it used from dealership in January 2019. It stalls while in stop and go traffic without any warning. I have to put in park, push the start button to turn it off, and then push the button again with foot on break to start it again. Thankfully this has only happened while driving slowly (10-15 mph) in a line of cars towards a stop sign however this is extremely unsafe!

- Woodacre, CA, USA