The contact owns a 2017 Jeep Renegade. The contact stated that while her grandmother was driving at 20 MPH, the vehicle lost automotive power and stalled. No warning light was illuminated. The contact stated that his grandmother called him, and he went to the site of the failure. After several attempts, the vehicle restarted. However, the vehicle drove slowly. The check engine warning light was illuminated. The vehicle was taken to the residence, where the contact checked and found there was no oil in the engine. The vehicle was towed to an independent mechanic but was not diagnosed. The repair was pending. The contact related the failure to NHTSA Campaign Number: 18V131000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

- Albuquerque, NM, USA