This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Jeep Wrangler, 4.0L. These two issues are on service bulletins, but should be recalls. The first issue occurred as my wife was driving when the valve springs snapped, stopping the car in the middle of the interstate. Discussed in detail on service bulletin 182298, initially issued before I even purchased my car. It was very frustrating to find out that Jeep was aware of such a dangerous issue and did nothing to prevent such failures from occurring. The second is a very widespread and documented problem when the main instrument cluster spontaneously stops working, including the speedometer, odometer, air bag indicator, fuel gage, oil gage, etc... discussed on service bulletins, 081599 I believe. You cannot tell your speed, how much gas you have, etc... another implication is that the odometer is incorrect on many Jeep.
Out of town business trip. Stranded.....driving at 65mph, loud metal to metal thud under hood. Oil gauge dropped to 0, engine died, wouldn't start. No warning lights or gauge activity prior. Towed to out of town dealer. Stated oil pump failure, caused rod to go through block. Had towed back to purchase point dealership, confirmed oil pump failure. Oil changed 1 week prior as part of usual maintenance. Attempted to have Chrysler warranty as engine was more than properly maintained. Prior problems, dash cluster, exhaust system replaced do to failure. (exhaust replaced week prior to engine failure) dealership believes diamler-Chrysler should warranty engine. Diamler-Chrysler declines.
Consumer was traveling about 70mph and heard loud noise, and back in lifted up. Front had dropped, and driveshaft was defective. Had it towed to dealership, and mechanic told him that crankshaft needed to be replaced. Consumer states drive shaft bounced off of street and hit floor board ripping hole in floor next to driver's foot.
A D V E R T I S E M E N T S
- Lawrenceville, GA, USA