10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
52,570 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Wrangler engine problems

engine problem

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2002 Jeep Wrangler Owner Comments

problem #2

Apr 282009

Wrangler

  • 105,000 miles

A D V E R T I S E M E N T S

March 2009: While driving at 55mph, hear a rattle noise, then the shift on the floor shakes violently. Pull over, cannot find anything wrong, travel home less than 50 mph, fine. Few more times, on the highway, car does it again. Put in fuel injector cleaner, change oil, clean all around battery. Does not do it for a week or two then does it again. Told to replace camshaft sensor & crankshaft sensor. Did and ran fine no issues for two weeks. 4/13/09 after sitting at a red traffic light, proceeded to turn right, engine died. No warning no sound, no dash lights on, waited a few minutes, started up & traveled home. 4/15/09 after sitting at a traffic light while driving forward, car died, no sound, chugging, no dash lights we went to Jeep in fort myers Florida. They said we need to change our oil, add a fuel additive, injector cleaner & clean our battery in addition to replace one of the sensors. All of this was already done. If that does not solve the issue, then it is our ignition switch. Cost to us for this diagnosis $110.19. 4/27/09 towed Jeep with rv to mainewent to Jeep dealer macdonald motors bridgton Maine. 5/04/09 car died while driving to the appointment, this time 45-50mph. Wanted to replace crank sensor with a "mopar" brand, even though we told him it was just done. Also wanted to complete combustion chamber cleaner from bulletin 09-003-03. Declined. Cost $55.81 5/18/09 took car into macdonalds motors for bulletin 09-003-03 to be done & asked them to check grounding mounts. Rec'd call that they performed fuel system cleaning & need a new crank sensor. We spoke to the manager, because the work we requested was not performed, and other items were. He assured us the bulletin would be performed the inspection was performed, no repair was needed and the grounding mounts were fine and the computer no longer tells them it needs a crank sensor. This vehicle has died three more times since their repairs.

- Casco, ME, USA

problem #1

Jul 082008

Wrangler

  • 140 miles
While exiting the offramp from a highway, I downshifted my Jeep Wrangler. The clutch went on me, and I proceeded to pull off the highway. Before I could stop the vehicle, an extremely quick fire erupted from under the engine, and spread to the cab, completely placing myself and girlfriend in a life or death situation. Within minutes, the entire Jeep was engulfed in flames, with us barely escaping. Have had no cooperation from the dealer, or Chrysler. The vehicle was in perfect running condition, which leads me to believe that there was a mechanical error. Chrysler had the vehicle inspected, told me that it wasn't their fault, but has yet to explain what actually was the cause.

- Manchester, NH, USA

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