really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
71,144 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Wrangler electrical problems

electrical problem

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2004 Jeep Wrangler Owner Comments

problem #8

Nov 122012


  • 48,000 miles


The contact owns a 2004 Jeep Wrangler. While driving 60 mph over bumps in the road, the vehicle bounced all over the road, the front end shook violently, and the steering wheel became difficult to control. The contact stated that the brake pedal had to be applied to regain control of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the front steering damper needed to be replaced. The repairs were performed, but the failure recurred several times. The vehicle was taken to a dealer a couple more times and repaired, but the failure recurred. The manufacturer was made aware of the failures. The failure mileage was 48,000.

- Norwalk, CT, USA

problem #7

Mar 112016


  • 91,500 miles
At 91,500 miles the PCM failed for a second time. I am not certain when the first failure occurred, but it was shown to have been flashed previously. This issue surfaced in the form of a stall out at a light. When attempting to accelerate from an idle position the engine stalled. After parking the vehicle, turning over the engine while simultaneously giving it gas, the vehicle turned over. According to three different mechanics this is a common issue among '04 Jeep Wrangler that they have encountered recently (12 years after market and 2 years completely out of warranty). No one can find a replacement PCM because they are no longer manufactured, and it was Chrysler's recommendation that customers experiencing this issue go to a scrap yard to find a replacement (likely to have the same issue). As a customer I am appalled that we are aware of this issue and there have been no recalls. Driving down the highway my battery charged to 20 volts and could have exploded.

- Atlanta, GA, USA

problem #6

May 282014


  • 140,000 miles
The vehicle had been driven for about 35 minutes at approximately 70mph on the interstate. The vehicle unexpectedly began to produce a thick white smoke. The vehicle was immediately pulled over and placed into park; the vehicle was already on fire upon exiting. The grass beneath had caught on fire as well. The hood began to blacken indicating a fire in the engine compartment close to the firewall. The entire incident took place in about thirty seconds; from the time it began to smoke to the time it was on fire begin the entire incident. A truck driver with a dry chemical fire extinguisher put the engine fire out; after lifting the hood to a ball of fire. The only injury begin light burns from lifting the hood. Essentially, my Jeep Wrangler, with no aftermarket parts installed, burst into flames for no apparent reason.

- Aiken, SC, USA

problem #5

Nov 192012

Wrangler 6-cyl

  • 72,000 miles


I drove my Jeep from home to work about twenty miles without any problems no warning lights or any visible problems. I shut it off went into work only to learn it had caught on fire about thirty minutes after being shut off ! the heater motor and glove box area is where the fire started. Fire department called it electrical? contracted Jeep (Chrysler) about any recall or tsb but was told there wasn't any! this seems to be a major problem common in a wide year range of Wrangler.

- Syracuse, IN, USA

problem #4

May 162012

Wrangler 6-cyl

  • 79,000 miles
It seems that fuel pump in car is not working appropriately, everytime I drive vehicle it wants to shut down and the radio shuts down or comes on when it wants too.

- Newark, NJ, USA

problem #3

Aug 122010


  • 101,000 miles
Ignition linkage rod (ignition to switch) on 2004 Jeep Wrangler unlimited & Jeep Liberty is poorly made of weak pot metal material and is easily broken. Key will turn to on position (sometimes) but can not engage switch. Linkage rod needs to be made of stronger material or be made slightly thicker (which would also require a redesign of the switch's receiver hole) to be able to handle the strain of turning the ignition switch. Part is also housed behind a removable housing and is made to be serviced (showing that the manufacturer expected ware) but part is not available for purchase. The entire steering column must be replaced at a dealership at an expected cost of $400-$600. This is only one small part that should cost at most around $20 and is made to be replaced when the inevitable breakage occurs. Despite the frequency of this problem the dealers service center still claim that this is the first time they have ever heard of such a problem while the man in the parts department was familiar enough with it he identified the broken part before I could tell him myself what it was. He even asked if I was the same guy that had been in last week with the same complaint, which I am not. First time reporting a faulty part, my situation along with hundreds of reports I have read online has convinced me this is worthy of a recall.

- Englewood, CO, USA

problem #2

Mar 162009


  • 28,970 miles
While turning left at an intersection at 5 mph, engine stalled. This happened twice. Mechanic scanned engine without finding cause.

- Benicia, CA, USA

problem #1

May 272004

Wrangler 4WD 6-cyl

  • Automatic transmission
  • 8,678 miles
I own a 2004 Jeep Wrangler with a 4.0 I-6 engine. Within the past 2 weeks, the vehicle has stalled on the highway 3 different times. The following applies to all 3 incidents... once I got the vehicle over to the shoulder and stopped, the engine would not restart. The vehicle was towed to a dealer where the crankshaft position sensor was diagnosed as faulty and thus replaced. The crankshaft position sensor was replaced three times. All 3 incidents of failure have occurred at highway speeds. This raises my safety concern since I can not accelerate and safely pull to the shoulder, especially when the surrounding vehicles are at highway speeds. The incident date posted was the date of the third and most recent incident the second incident occurred on May 23, 2004 and the first incident occurred on May 18, 2004.

- Little Falls, NJ, USA

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