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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
1,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Wrangler windows / windshield problems

windows / windshield problem

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2004 Jeep Wrangler Owner Comments

problem #2

Dec 112003

Wrangler 4WD 6-cyl

  • Manual transmission
  • 2,000 miles


I driving my Jeep and was hit on the drivers side by a Mercedes that was moving 35mph. I watch the whole scene coming through my front soft top glass window. My face hit the soft top window and broke my nose pretty bad according to dr. Charles shaffer (my surgieon). By the way the soft top and upper door halfs were the factory equipped "willy's edition" model specific which are supplied to dailmer Chrysler by hertz. Blood was everywhere and took 3 hours to completely stop the bleeding. I was wearing my seat belt by the way. I had to have surgery to my nose and several follow up sessions. I feel very lucky that it was a Mercedes that hit me because they are able to crush very well. His vehicle was totaled and had neck pain and I drove home with a broke nose, bent rear axle shaft (bend was outside of the axle bearing, which makes one of my rear brakes useless), damaged factory rocker panel (willy's edition model specific), damaged body, rear fender flare, I also had to straighten and reweld the body mount that tore off the frame( there are 3 body mounting points that are clearly visible between the 2 drivers side wheels, the mount closest to the rear tire was torn off the frame) please contact me if you would like to ask me more questions at (704) 506-4592.

- Salisbury, MD, USA

problem #1

May 052004

Wrangler 6-cyl

  • Automatic transmission
  • miles
I have a 2004 Jeep Wrangler. Two weeks after purchasing the Jeep I noticed air coming in through the rear window. While driving the back window on the hardtop will pop open, enough to let air, water, and other debris into the vehicle. The window will open until it touches the spare tire, therefore prohibiting the use of the rear windshield wiper. My concern is exhaust entering the rear of the vehicle and harming occupants. I have take it to the dealer numerous time throughout this past year (to encounter rude and unknowledgeable service men) only for them to tell me they do not know how to fix it and it cant be fixed. This past week the said they fixed it, however the problem still occurs.

- Fredericksburg, VA, USA

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