This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Jeep Wrangler. The contact stated that while attempting to engage the parking brake he heard a snapping sound. The vehicle was taken to the dealer who diagnose that the parking brake assembly needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure who did not offer any assistance. The failure mileage was 30,000.
I tried to stop at a traffic light. I had about 150 to 200 feet to the back of the next vehicle. I was traveling about 40 mph. I depressed the brake pedal, it went all the way to the floor and the brakes were pulsating. The vehicle would not stop and I release and pressed the brakes again. The vehicle never stopped and continued to hit the vehicle in front of me. The police would not let me drive it away from the scene, the dealer insisted that I pay a tow truck to bring it back to the dealer and after the second day I have no transportation or any hope of any" I want to know what failed, can or will they fix it and what can I do to get to work now" I bought it new in Oct 2010 and it has 35286 miles on it. Well within warrenty.
- Haughton, LA, USA
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- Seattle , WA, USA