This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield broke and it happened previously with a older jeep pebble on the highway likely kicked up and hit the windshield I believe because the windshield is flat there is an increased risk of breakage.
I started my Jeep. After a few minutes I could smell smoke and something burning. The alarm started going off, wipers came on, radio etc. smoke came inside cab. I tried to shut everything off but it wasn-€™t working. I started seeing flames around the hood. My husband was able to disconnect the battery and the fire died out. Insurance would not cover it and said it was electrical. The fuse box was melted and wire harnesses. The vehicle was right by our garage and could-€™ve caught our house on fire. My son and I were in the vehicle when the fire started. Thank God we weren-€™t hurt. I did report this but was told it wasn-€™t Jeeps fault. A week later another jeep caught fire in the small town I live in. Something isn-€™t right.
Driving at 50 MPH on high-speed concrete highway during a thunderstorm, my ABS and traction control lights came on and stayed on for a few minutes. In those few minutes, my car started slowly fish-tailing, so I pulled on to the side of the interstate. I turned off the engine completely and restarted, as well as other resets, to try to turn the ABS and traction control lights off. I started on to the highway again and got up to 50 MPH again with both lights still on. Again, my vehicle started shifting in the lane, so I pulled off the highway again and turned the car completely off. After a few more minutes, I restarted the vehicle engine, both lights remained on, and I got on to an asphalt surface for the remainder of my trip. Within half a mile, both lights turned off and the vehicle felt more secure on the road way. For the remainder of my drive, both lights remained off, but I did go through at least 4 standing puddles of water with no other issues with traction.
vehicle stalls while driving. sometimes can restart. sometimes takes a few minutes to restart. no issues prior. no known cause. on freeway doing 65 mph then lost all power. it was difficult to get to safety and i couldn-€™t move all the way off the road. it-€™s happened twice.
I was told that my oil filter housing adapter has a major leak. But, the part is on back order. There are 40,000 plus on back order and the number was originally 60,000. It just seems that this seems to be a common problem and that there should be a recall. My engine could seize while driving if I happen to run out of oil and it could not only injure myself but someone else and I have no way of getting the part anytime soon.
- Candia, NH, USA
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Spoke with brittany about the issue with the navigation system (error messages). Told her that the dealership said the entire radio must be replaced and will be roughly $600. Brittany told me that uconnect and garmin make the products in the Jeep pertaining to those issues. I told brittany that I had spoken to multiple people at both of those companies and they all said that the issues I am having are all a Jeep problem. I told brittany that the research I have done has indicated that this issue is a known Jeep problem. Brittany told me that they have received many calls and have had many claims regarding this issue with Jeep as new as 2018, 2019, and 2020 models. They also have many calls and claims regarding this issue in older model vehicles as well. She stated that there have been attempts by customers to get the cost of these issues covered, and they have been denied each time. Brittany added my name/vehicle/issue to the claims regarding this issue. She said that if there was a recall or extended warranty regarding this then I would receive information in the mail. I told her I was going to get the issue fixed through the dealership and asked about reimbursement if this recall or extended warranty were to come out. She told me that if either the recall or warranty do come out, I should keep my receipt from the repair and I can get refunded for the full cost of the parts/labor/taxes/etc. I also asked about if this refund would apply if the extended warranty were granted since the vehicle was made in Canada, and she told me I would still get the refunded amount. I expressed my concern with warranties being voided when the vehicle crosses the boarder (even though my vehicle is past the time for the Jeep warranty) because a Jeep is a Jeep and they are all made the same regardless of where I live. She heard my complaint but was unable to help
My wife has had her gas pedal stick on her on three separate occasions, and I have had it stick on me once (10-4-20). The first time it did it to her was about a month or so ago, and then it did it to her twice this morning on her way to work (10-9-20). It seems to only do it under a hard acceleration. The pedal will drop to the floor, RPM will shoot up, and it will not disengage for a good 10 seconds or so. I have verified that the floor matt is not obstructing the path of the pedal. This seem sto be a common problem among the jk Jeep, but nothing has been done about it.
When I am turning left the ABS lights and stability lights turn on. There is also a weird noise. I went to a mechanic and they said it is a clock spring assembly. They also said it is common for the Jeep Wrangler to have them replaced.
A common number 4 cylinder misfire that seems to common on all Jeep forums. The code was found to be a no compression in the cylinder. Although so many people complain of this issue, Jeep doesn't do anything about this? my engine is 4 years old and I'm being told I need a new engine and it's no longer under warranty.
When I put the Jeep in reverse and start backing out of driveway it stutters and dies. You can start it right back up and it may do it again or will run correctly. It has also back out of driveway properly and then stutters and died when put in drive.
The vehicle leaks water from the front doors and fills the floor with water when it rains. I took it to the dealership last winter under the manufacturer warranty but it started leaking again this winter. Upon doing a google search I discovered this a pervasive wide spread problem with alot of Jeep Wrangler owners. I asked my sister inlaw if her new Jeep was leaking and it is. I also went into some Jeep forums and discovered that this a very common issue due to a design flaw in the way the doors seal and the way the design disperses water. The vehicle only has 40,000 miles on it and my concern is the carpet rotting out, mold as well as the floor pan corroding as noted by other Jeep owners.
While driving on the highway on the carpool lane, going at a speed of about 70 mph, I drove over a pothole/road imperfection and the Jeep began shaking severely to a point of almost losing control or causing an accident. During the shaking the wheels swerve side to side and causes the Jeep to become jumpy and rattle. In order to safely stop the shaking and not lose control I had to slow down until coming to a complete stop on the carpool lane, I could not pull over due to no shoulder. The cars behind saw the shaking and slowed to keep a safe distance, however if they hadn't it could've caused an accident. During the shaking I also have to grab tightly to the steering wheel so as to not veer on to vehicles or walls next to me. I managed to get out of the carpool lane and made my way to the farthest right lane and drove no faster than 60 mph for fear of the shaking/losing control to reoccur.
Recently while driving on the freeway at speeds ranging from 60 and above, we have experienced severe shaking on the 2016 Jeep Wrangler sahara unlimited that causes us to pull over and come to a stop while still on the highway. Shaking has occurred on November 24th, 2019 after driving over potholes/road joints on the freeway; and again, on December 26, 2019 on a straight surface on the freeway. One has to hold on tight to the steering wheel so as to keep from veering out of control and onto another vehicle/road separator because the Jeep's tires begin to swerve side to side rapidly. The swerving tires causes the Jeep to rattle and become jumpy. The severe shaking also feels as if a tire is coming off and will break down then and there. Slowing one's speed and slowly pressing on the break helps slow and eventually stop the shaking once completely stopped. I do not feel safe driving the Jeep and must be extra attentive at all times now for fear of losing control. The root of the problem is unknown.
Contact stated vehicle had not been driven for an extended period of time. Week before, anti skid and the ABS warning lights were on but shuts off. Driving on a paved road when engine died. Fire broke out instantly from the front right consuming entire vehicle. We had just left a dirt road onto the paved road, drove about 200-300 yards when the incident occurred.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out and the doors locking, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
I was driving home, saw smoke and a flame coming from under the hood after turning onto the rural road I live on. The vehicle was in motion when this was noticed. I pulled over and got my children out of the car as quickly as possible. As soon as the children were safely out of the vehicle, I noticed that all doors had locked. Shortly after getting my children out, the vehicle was engulfed in flames. Fire department was notified and on scene soon after and a police report was also filed. Unsure as to reasoning of why the vehicle started fire. Have never had any issues or engine warning lights display during ownership. Bought this vehicle new. No modifications or add-ons or other service work besides the regular maintenance of the vehicle. 2016 Jeep Wrangler unlimited sahara. Roughly 65,000 - 70,000 miles on the vehicle at the time.
Every time it rains mysteriously water gets in through passenger side and floods floor, usually it is just passenger side front but there have been a couple times on driver side - other sites talk about other Jeep Wrangler drivers having this same problem- I went to auto parts and spoke to them and they said there are thousands of complaints on line and I am wondering why this is happening- I have had to take up my carpet because it kept getting wet- and the plugs are in the floor - I have to take them out to get water out.
A D V E R T I S E M E N T S
- Upper Saddle River, NJ, USA