This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
It-??s a recall on 6 speed manual transmission.a few times I smell the burning clutch smell..the recall says the jeep can catch fire..it-??s been almost a year since I got the notice and still no repair.. am I suppose to risk my jeep catching on fire?
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at 55 MPH, the clutch plate exploded and pierced the transmission. There were no warning lights illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: (Power Train). The manufacturer was not contacted. The failure mileage was approximately 33,000.
Less than a 6 months of having this brand new jeep, the Initial failure of transmission happened while driving down highway. Jeep smelled like it was on fire and I lost all acceleration. Th transmission literally fell into debris. I coasted off the highway and was able to make it into a parking lot, thankfully. Jeep was towed and repair of trans and flywheel took about 4-6 weeks. Around 6k later, trans went out again. I knew bc the transmission began slipping and the burning smell was back. As of, 10/16/23, my jeep is in again for a new transmission. It began slipping again and the brining smell was back. I-??m being told the parts may take time due to the UAW strike. I-??m again without a vehicle. 3 times with a brand new jeep.
The clutch in my 2022 Jeep Wrangler has been under recall since March 5, 2023 due to risk of overheating and catching fire. Jeep has pushed back their solution to this recall for 2022 models until August 2024. I am worried about the safety of my passengers, particularly if I have passengers in the backseat that would need to evacuate through the front doors by moving the driver's seat forward. Jeep's unwillingness to find a timely remedy is unacceptable, as is their unwillingness to reimburse for aftermarket solutions.
- Vista, CA, USA
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The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Transmission has been leaking transmission fluid since date of purchase. At ~13,000 miles, the dealer replaced the entire transmission under warranty. The new transmission is also leaking transmission fluid. Since transmission fluid is flammable, this is a safety concern when the dripping transmission fluid contacts the hot exhaust tubing.
On the evening of August 19 I was returning to Katy Texas from a trip to Austin Texas. About half way home the Axle Locker Fault indicator light came on along with a blinking rear axle fault indicator. Just east of Sealy Texas on 1-10 I heard a clunk and saw smoke pour out from underneath the back of the jeep. I also lost forward momentum and had to make my way over from the far left lane 3 lanes to the emergency lane without power. I was fortunate to be near an exit and was able to roll off onto the feeder and into grassy area off the road. With a loss of power in heavy traffic this could have caused a fatal accident. The jeep, which is slightly over a year old was towed by AAA to my house. On Monday Jeep was called who towed it to autonation at 21777 katy freeway. They analyzed the problem and it was a broken pinion gear in the differential. The rear differential had been replaced by the dealer in March due to the same warning lights from the axel position sensor. As of the submittal of this report, the jeep is at the dealer waiting for an axle replacement.
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
The contact owns a 2022 Jeep Wrangler. The contact was made aware of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Most importantly, this occurred about 7 days AFTER the NHTSA 22V-865 recall for this issue was performed. Driving rural paved road at approximately 35 mph. Vehicle abruptly lost all motive power and went to electric only mode with a top speed of about 3-4 mph showing a red turtle icon on dash and -€œService Hybrid Electrical Vehicle System-€ and -€œService Charging System-€ messages. After stopping to investigate, vehicle could not be shifted out of park or moved. Vehicle required tow for repair A few hours before this occurred, vehicle experienced two short intervals of similar loss of power, both of which abated within less than a few seconds. Most concerning is that this occurred after recall 22V-865 was performed, indicating that the safety issue is unresolved by that recall or is an independent issue. Total and unanticipated loss of power creates a safety issue in our hilly and populated terrain.
My 2022 Wrangler Hybrid only has 6500 miles on it and it had two significant/scary events. First, the motor cut out while driving on the expressway. Fortunately I was able to pull all the way over and start it up again but it was dangerous and scary. Second, and most significant, my vehicle experienced the "death wobble." When you travel over 60mph and hit a bump, the entire vehicle wobbles so much that the wheels and steering are nearly uncontrollable. This happened to me 20 times while driving my vehicle one day. It was terrifying for me and my passenger and I was even pulled over by other concerned drivers on the road. My vehicle has now been in repairs for over 2 weeks because the part to fix the vehicle is backordered. I no longer have confidence in this vehicle, it scares me to drive it and yet the manufacturer won't take it back because lemon laws don't apply, yet (has to be 30 days in service). I don't want this to happen to other drivers. Please investigate Jeep and keep people safe.
I was driving a longer distance from Las Vegas Nevada to California Victor Ville and was coming down in speed and vehicle claimed a sudden stop in power and turned off. After a min of attempting to pull into a close parking lot the Jeep 4xe alarms were going on and off uncontrollably with zero power or capability to shutting off. After a few times of attempting to turn the jeep on and off and no success i got out of my vehicle, disconnected the battery and reconnected it. We were on the freeway with our infant in the back seat and on a thanksgiving trip back home. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. At this moment, we are not driving it as we seen a news channel mention this issue. I say this with the tone of seeking a new solution that is not in this death trap-€¦ We as a family would like to find a way to get a refund and away from this completely. We do not feel safe, we just bought this vehicle a month ago.
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Svc 4wd light went on in the car after start-up, and i tried to reverse from my parking spot with the wheel turned and it felt like the emergency brakes were on. I stopped to check and they were not. i tried to reverse again and the car starts making a grinding noise and jerking motion as it pulls out slowly. When I drive straight I almost can-€™t accelerate and the car randomly jerks and stops which could cause an accident if the person behind me doesn-€™t brake quick enough. I immediately brought it to the Jeep dealership since this is the second time in a week this has happened but the first time it seemed to resolve itself. The service tech put a device to check the cars computer and I was told the car is no longer driveable and said something is wrong with the transmission and transfer case.they did not have loaners or rentals so now I am careless.
The vehicle violently shakes when it encounters a bump, pothole, or other road surface deviation while driving over 60mph. The steering wheel and front wheels of the vehicle both do this until speed is reduced to under 50mph. Control of the vehicle is greatly reduced during this period. The vehicle is currently at the dealership with 3,000 miles and was purchased new in June of 2022. There are no warning lamps, messages, or other symptoms that appear prior to this behavior. The behavior is consistent, occurring anytime its driven over 60mph and a road surface deviation is encountered.
drive at highway got the following error messages "service charging system" and "service transmission." I also got an error message on my Jeep U connect app "a charge fault has occurred." I'm lucky to be alive. At the time, I had two-thirds full tank of gas and 6% battery charge (see attachment).
During routine driving at highway speed, the vehicle-€™s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
- Palmdale, CA, USA
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- Houston, TX, USA