This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While on the highway, vehicle engine simply went off without warning. Loss of power and ability to accelerate. Vehicle message indicated to turn off vehicle. Was able to safely pull the vehicle over and turn it off and back on. Brought vehicle to dealer to get checked out and they could "find no issues with the vehicle." Concerned with driving vehicle now as this could happen again.
Was driving my one week old 2023 wrangler Sahara XE. Came to a stop. I started to drive and my engine completely shut down. Rendering me stuck in the middle of a roadway in traffic. The message on the dash read that there was a shut down on my vehicle and stated something about the transmission. There was no warning, the engine just shut down and put itself in park! I have three children.. this is scary. I contacted the dealer and dropped the vehicle off for the day Where it was inspected but no code was found as a fault. I see thousands of other jeeps (XE-€™s) have the same engine shut down issue. I presented these facts to the dealer. They dated that they can-€™t do anything without a code!Please help fix this. Too many are experiencing this very real and dangerous issue!
The contact was an attorney who was filing a complaint on behalf of his client, who owned a 2023 Jeep Wrangler. The contact stated that while his client was driving at an undisclosed speed, the vehicle lost motive power. The failure caused his client's vehicle to be rear-ended by another vehicle. No air bags were deployed upon impact. The contact's client was transported to the hospital for a brain bleed and neck and back injuries. The client suffered a recurring concussion. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle was towed to the dealer on three separate occasions because the vehicle failed to start. The contact related the failure to NHTSA Campaign Number: 22V86500 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 1,000.
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart. The check engine warning light and service battery warning light were illuminated. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case manager, but no further assistance was provided. The failure mileage was 1,488.
Jeep Wrangler 4xE car engine died for reason unknown while traveling at a steady speed of ~40mph. Dashboard and car lights remained powered on, but the engine suddenly became unresponsive and the car began to coast. An error message appeared on the dashboard display but disappeared before it could be written down. About 5 seconds prior to the engine dying the cruise control, which had been engaged a few minutes earlier, but which was not believed to be active at the time, was toggled. It was a very dangerous situation, but no injuries resulted from this event. Car dealer could not replicate the problem. No error messages found stored on the car computer were found by the dealer. The problem has not occurred again, but the car has not been driven much since the event. Cause of the problem remains unknown.
I was driving approximately 30-35 mph when my vehicle engine no longer would accelerate. On the dashboard, the "D" to signify I was in drive was flashing in red, as opposed to being lit in white as usual. There was another warning light flashing in red, which was a lightning bolt with the characters ) ( around it. My car was dinging an alert sound. I was able to turn my flashers on and coast over to the side of the road. There was a significant safety concern considering I was in a city with cars driving around me, and had they not slowed, may have struck my vehicle because it decelerated so quickly. I attempted to push on the gas to accelerate, and nothing happened. After pulling over, I turned the vehicle off and back on again, and the problem was no longer there. Following this, my engine over-revs when I accelerate (3,500 + rpm to increase my speed by 10-15 mph with normal to light touch on the gas). I have noticed a jerkiness to acceleration and shifting of gears since this occurred also. Another issue is I will turn my car on and the engine will rev up to 2,000 + rpms without me touching the gas to accelerate. It will idle around 2,000 rpms until I drive or turn it off. I purchased this Jeep brand new. I see on Consumer Report there will be recalls in January 2023 on Jeep Wranglers 4xe manufactured a few months prior to the one I purchased with the same issue that I am having. I brought it in to the Jeep dealership where I purchased it. They ran diagnostics but said they were unable to find any issues. They took it for a test drive and were also unable to decipher anything wrong with it. This is a safety concern because if I am driving on the interstate or highway at appropriate speeds and my engine stops working like this again, I may be struck or cause an accident that could cause myself or others harm. The fact that 2021-2023 Jeep wrangler 4xe's manufactured prior to mine are going to be recalled in January with this same issue is concerning.
Engine turned off and vehicle came to an abrupt stop. Battery level showed less than 1% on the 4xe at the time of the stoppage. I was driving about 25 mph when it occurred. Placed the vehicle into park, pressed brakes and restarted vehicle. Went to dealership to complain and they said they could not replicate the problem.
A D V E R T I S E M E N T S
- Allentown, PA, USA