10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
20,912 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Cadenza electrical problems

electrical problem

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2014 Kia Cadenza Owner Comments

problem #6

Feb 162023

Cadenza

  • miles

A D V E R T I S E M E N T S

2014 Kia Cadenza Continuous knocking and rattling sound since car purchase and now engine started smoking and from what mechanic states, the engine is now blown after just paying off vehicle. There was a Class Act settlement in other Kia models but not for the Cadenza. After researching & finding out this make of car has numerous engine issues, I contacted the Settlement Dept but was told my model car was not included. There are numerous car owners of this same make/model that had same complaint to dealership about the knocking/rattling sounds & from the post of complaints I-€™ve read, this statement to owners countywide was -€œ That-€™s Normal-€. I was shocked to see that others complained of this same issue and also the engine smoking and now not functioning. I would like to file a complaint and/or generate a Class Action Lawsuit because Kia knows that most of their engines are no good, yet they only opted to cover those three cars who-€™s replacement engines were the cheapest. What about those of us with these Cadenzas who are now stuck with a non operating car, especially after working hard for over 6years to pay it off to have the engine blow or head gaskets, when this matter could have been taken care of years ago. My car stopped on February 16, yet I cannot even get a diagnostic appointment until March 21, 2023. I am the second owner of this vehicle purchased 2017, via a trade in of my paid off Kia Sorento so it makes me now wonder if the Kia dealership sold me a vehicle that they knew had a faulty engine and or had already replaced the engine with a remanufactured one? I, along with other Kia Cadenza owners who are or have had engine problems deserve too to have our engines replaced for free. I would like to be contacted to discuss further. If I cannot get assistance from you, then I will look for assistance from the news media in hopes of having them do a story and research on Kia Cadenza owners who too have had engine issues.

- Stockton, CA, USA

problem #5

Aug 162020

Cadenza

  • 55,000 miles
Backed into a parking spot and engaged the epb. I heard the usual motor sound except it kept sounding for about 30 seconds. I disengaged the epb and put the car in drive to pull forward and the auto hold and electrical power brake (epb) got stuck and would not released although it was not showing on the dash as active and then, I tried to go forward and the auto hold and epb lights came on and were amber. I turned the car off waited a few minutes hoping for a reset and turn the car on and the auto hold and epb were no longer displayed. I again put it in drive and the break was still stuck. I engaged the epb and then dis engaged it and it stinks was stuck. I tried to go forward and it was stuck and then the epb, auto hold, traction control, and ABS lights came on amber and stayed amber. My car was literally inoperable and had to have it towed to the dealership. Apparently this is a know issue and there should be a recall. Searching the web, I found this issue with multiple Kia makes and the manager and service agent both told me that had seen this before.

- Georgetown, TX, USA

problem #4

Aug 152017

Cadenza 6-cyl

  • 16,000 miles
The contact owned a 2014 Kia Cadenza. While the vehicle was parked, it caught fire. The fire department extinguished the fire and informed the contact that the fire was undetermined. The vehicle was towed by a Kia investigator to an unknown location. The vehicle was destroyed. The manufacturer was notified of the failure and did not assist. The dealer was not contacted. The approximate failure mileage was 16,000. The VIN was not available.

- Cincinnati, OH, USA

problem #3

May 182016

Cadenza

  • 45,860 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Kia Cadenza. While driving 20 mph downhill, the brake pedal failed to stop the vehicle. The vehicle continued to roll until it reached a flat surface. The vehicle was taken to the dealer where it was diagnosed that the battery failed. The battery was replaced. In addition, while driving 10 mph, the vehicle stalled in the middle of an intersection. The check engine light illuminated. The contact was able to restart the vehicle, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 45,860.

- Los Angeles, CA, USA

problem #2

Nov 222014

Cadenza 6-cyl

  • miles
On Saturday - November 22, 2014 around 6:30 pm the car engine stopped and car rolled for few feet and stopped in the middle of the street. Also steering jammed and didn't move. It was stopped and didn't start back on and steering became very hard to crank it. The battery was running fine. Due to electrical and/or mechanical failure we were exposed to the unsafe environment. Fortunately, we were not on the busy street/freeway otherwise it could have been ended up in major safety incident. When this happened, we couldn't maneuver the steering resulting in situation totally out of control.

- Eastvale, CA, USA

problem #1

Dec 182013

Cadenza 6-cyl

  • 8,613 miles
The "smart key" for this vehicle is a new design, released for the 2013 kdm Kia K7, and has a release button where the plastic key/remote part may be removed to expose a metal center-cut key that can be used on the driver's door, trunk, or glove compartment. The release will detach the key well before the button is flush with the plastic body, allowing many different normal motions to release the key. On many occasions, just regular movement has released the key and it has fallen off in my pocket. On one occasion, the smart key came off as I removed my keys from my pocket at my house and the key bounced up under the car. Had I not had the other key inside the house, I would have been stranded because it bounced out of reach. Now it has come off and fallen out of my pocket and is lost. All of these incidences occurred within a month of purchase. This is a safety hazard because the key is plastic and light enough that it could fall off without being heard. In such a situation, it could become impossible to move the vehicle in an emergency, such as if it were near a fire or blocking access for a fire truck or ambulance. It's also possible it could come off unnoticed in a public parking lot and then anyone could find the key, use the "answer-back" or panic functions to locate the car the key went to, and then steal the car. A running criminal or juvenile on a joy-ride could then crash and cause injury or death. The key should be redesigned and the current one recalled.

- Greenville, SC, USA

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