hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
169,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Kia Optima steering problems

steering problem

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2003 Kia Optima Owner Comments

problem #1

Jan 172013


  • 169,700 miles


I was leaving my driveway and drove approximately 2 car lengths, my car stopped and started shaking, it wouldn't go forward or backwards. Turned the emergency flashers on as I placed the car in park. I got out and went around to the passenger side of my car; the wheel was against the firewall. I found a recall 2-15-13, called Kia customer service, they sent a towing company; in which, towed my car to mike smith Kia in paducah, ky. They found that my lower control arm had separated from the sub-frame due massive corrosion. Replaced the sub-frame & drive axle,2 new tires. Picked my Optima 3-20-2013. 3-27-2013, noticed power steering leak, called set-up an appointment to have it checked out for 4-4-2013. April 3, 2013 my brakes go out! jesse hodges (mike smith Kia) has my car towed to their facility; in which, the brake line cracked my the gas tank. I paid to replace the brake & gas lines, they repaired the power steering leak! the problem now is: Abnormal wear of the tires they replaced from the recall. Mike smith Kia will replace my tires but wants me to pay for the front-end alignment; in which, was to be done when replacing the sub-frame. I feel this is their responsibility because they failed to properly repair my car. I have been in contact with Kia corporation, they seem to be having problems in receiving copies of my file from mike smith Kia to resolve this. Please help me resolve this!! (recall case number: [xxx] with Kia corporation) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Benton, KY, USA

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