really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Optima accessories - interior problems

accessories - interior problem

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2011 Kia Optima Owner Comments

problem #2

Dec 142011

Optima 4-cyl

  • 150 miles


I bought a brand new 2011 Kia Optima hybrid and the car pulls heavily to the left even on straight roads. I took the car to the dealer and they did an alignment and they say it is within specs but it acts the same. If you let go of the steering wheel for a couple seconds you're on the shoulder. This is a very serious safety issue. Second issue is that both driver and passenger seats were bolted down in one bolt out of four. The dealer installed the missing bolts but this makes me really worried about the quality control at Kia. What else might they missed? I don't even want to think what might have happened had I been involved in a collision before noticing this. Unacceptable!

- Gaithersburg, MD, USA

problem #1

Oct 012011

Optima 4-cyl

  • 11 miles
The owners manual, section 3, page 8 describes the "forward and backward adjustment" of the headrests in the 2011 Kia Optima. The head rests do not adjust as described in the manual. Kia customer service explains this as a "typographical error." The problem is that the head rest is designed so that it thrusts dramatically forward. If the seat is sitting upright one must tilt ones head forward to accommodate the head rest or the seat must be leaned backward such that an individual who is 5' 2" tall can not see out the front of the vehicle.

- Columbia, MD, USA

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