This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Saturday, May 5, 2018, we were driving East on I-85 in greensboro, nc when we heard what sounded like a gunshot, and then glass was raining down on us when the sunroof exploded. The sunroof had been open the entire day. It was overcast and mid 80's with low humidity. We had the sunroof tilted open and the sunshade pulled back.
Motor oil keeps disappearing; I change the oil on schedule and 2-3 weeks after it is dry. I'm afraid of engine failure or lock up due to this. Raising the hood does not show any oil splatter. Electrical problems; lnterior lights keep going out or go completely dim.
Back up camera intermittently not showing picture when in reverse. This happens about half of the time and has been reported on the Kia forms for many years. It appears that the camera is the issue and needs to be replaced. This should be covered under warranty since it is a safety issue.
My family was on hwy 75 returning from thanksgiving vacay when we discovered that the airbag light was on. After placing a call to Kia, I discovered that apparently airbags aren't covered by the 130,000 mile bumper to bumper warranty. Now the ignition has an issue. Often times, I have to hit my key in the ignition in order to be able to turn the key. I am wondering if the ignition issue and the airbag issue are relateable and need to see if covered by warranty. There are 90,000 miles on this car and I have had it for less than a year. We purchased it used from drivetime. Thanks
My 2011 Kia Optima panoramic sunroof exploded like a bomb went off above my head while I was traveling at normal highway speed on a beautiful clear day. Once I got pulled over onto the shoulder I observed a bowling ball sized hole blasted outward in the center of the front panel of the sunroof. Nothing hit it. Everything was normal. Boom. Luckily the sun shade was closed at the time, otherwise the shattered glass would have rained down upon me at the time of the big bang, and I probably would have lost control.
Defective key fobs. They cannot be reprogrammed and you become stranded with no way of starting the auto. Dealership has tried four times to reprogram the key fob without success. There is no way to start or operate the car with the mechanical key. Can become a dangerous situation if you are in an isolated area!
Car pulls to left 100% of the time. Car has been inspected by Kia service and meets all factory specs. This appears to be a design flaw. Kia requires all 2011 Optima's to be realigned prior to being sold. Customer service rep. Said that one of her tec. Reps. Drives a 2011 Optima and it also pulls left.
A D V E R T I S E M E N T S
- Washington, DC, USA