definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Optima wheels / hubs problems

wheels / hubs problem

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2011 Kia Optima Owner Comments

problem #5

Jul 252016


  • miles


My tires have had issues with extremely quick ware on the outside tread since about a year after purchase of the vehicle brand new in 2011. I have been told multiple times that it was just time to change the tires or have them rotates/balanced. The dealership wanted me to pay for an alignment and I took it somewhere else for a 2nd opinion - got an alignment done (which helped for about a month) took it back to the dealership, had it reset to factory settings - and the problem continues.. I have gone through so many tires... in addition, I now recently have an issue with a very loud clanking noise in the steering column, very intense steering wheel vibration in addition to a click noise when I turn hard right or left, it almost feels like the steering wheel is loose somewhere.

- Mckinney, TX, USA

problem #4

Nov 242015


  • 90,000 miles
My family was on hwy 75 returning from thanksgiving vacay when we discovered that the airbag light was on. After placing a call to Kia, I discovered that apparently airbags aren't covered by the 130,000 mile bumper to bumper warranty. Now the ignition has an issue. Often times, I have to hit my key in the ignition in order to be able to turn the key. I am wondering if the ignition issue and the airbag issue are relateable and need to see if covered by warranty. There are 90,000 miles on this car and I have had it for less than a year. We purchased it used from drivetime. Thanks

- Kennesaw, GA, USA

problem #3

Oct 022014

Optima 4-cyl

  • 5,200 miles
Just weeks after purchasing my Kia, it had to be brought back to replace cracked dash, heated steering wheel peeling, tires wearing on the outside, wiper blades sucked & you could not see out of them when it rain, cracked outside of sunroof seal, pulling to left side and surges. They put new tires, steering wheel & fixed the dash. The service manager stated the specs were within normal limits for the alignment & transmission. The outside of the sunroof is normal wear & tear & it will crack again, stated the sun cracks it! it has been in the service department 5 times! even though my car is still under warranty! I have had 4 set of tires & they wear on the outside, it stills pulls to the left & I was told the alignment is normal. 6 sets of new wiper blades & they say that's not a problem. My car surges & it has not even been addressed! in late September my check engine light came on the day after I had my oil changed, I took my car to my dealership service, they kept it, fixed the 'oil control valve" within 5 miles from my dealership, check engine light came back on. After a week & a half, my 'intake cvvt timing & my 'exhaust cvvt timing! my warranty will be up in the next few months & I am worried about what is going to happen next & then there's no warranty! there should be a recall on Optima's steering to the left & on the tires either, alignment! I have went as far as contacting the Georgia consumer protection, Kia consumer hotline, us department of transportation, traffic safety, the attorney general's office. I have also contacted my local & national news station & will be meeting with them next week. If this does not raise a few questions, I will hire an attorney!! this is not about money, verses what is right!

- Mcdonough, GA, USA

problem #2

Feb 012012

Optima 4-cyl

  • 6,000 miles
When I purchased the vehicle I noticed it pulled to the left and I brought it back to the dealer and they "said" they performed a fix according to an internal Kia tsb-032 document. When I brought the vehicle back for a 15,000 mile service and another tire rotation they rotated the tires and the car aggressively pulled to the left again. I brought it back and argued over paying for an alignment and they said they would do the alignment to correct the problem. At this point, it did not correct the issue and the tires were put back prior to the 15K rotation. Since owning the vehicle, I am unable to rotate the tires without an aggressive pull to the left. Just today, 8/24/2013, the dealer told me Kia had numerous complaints with nexen tires and have since switched to kumho. There should be a recall because Kia used a product line that is obviously flawed and now the dealer is saying I have to spend >$1000 on a set of new tires for a problem that has existed since I drove the vehicle (brand new) off the lot.

- Gurnee, IL, USA

problem #1

Jan 092012


  • 100 miles
This is a brand new hybrid. Since initial purchase the car has been observed to steer to left on its own at lowest speeds. Tire pressure has been checked weekly and has been maintained as per specs. Car still veers to left. On researching have found that this is an issue with all 2011 Kia Optimas including other models. Continuously observed this for next 500 or so miles and then took to dealer who acknowledged the issue but said Kia corporate has not notified them of any issue so they do not know what to do as this hybrid car is too new. The same issues has been reported on other Kia non hybrid as well.the dealer was dulles Kia in leesburg, va. I would not worry about cosmetic issues but on a brand new car such safety issues are troublesome especially when dealers have no clue. Dealer indicated these are new cars with new power steering modules and hence they have seen lot of these cases. Kia needs to recall and replace asap. NHTSA needs to issues safety research. The car on higher speeds also pulls to left and is dangerous with windy conditions.

- Leesburg, VA, USA

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