really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,940 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Optima seat belts / air bags problems

seat belts / air bags problem

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2012 Kia Optima Owner Comments

problem #5

Jul 222016


  • 74,800 miles


Airbag light came on and took car to dealer. Clock spring is faulty and needs replaced. Cost to replace is $350 according to Kia dealership. I've read that Kia has had a recall for this on prior models and want to file a complaint. Car only has 74K miles and should be covered under warranty since it directly impacts the safety features on this car

- Hebron, OH, USA

problem #4

Jun 232016


  • miles
I am an officer (off. Warren webb #48) with the madera (California) police department. I investigated a traffic collision where the driver of a 2012 Kia Optima collided with a parked vehicle going approx. 35 mph. The impact sent the parked vehicle forward approx. 3-4 feet into another parked vehicle causing damage to all 3 vehicle. The Kia sustained significant damage to the right front bumper / fender area and sheared the right front tire off. The impact was enough for the Kia to roll over and cause damage to the left front tire and rim from grinding into the roadway. The parked vehicle it collided with sustained moderate damage to the left rear and driver's side area. When it was shoved forward it sustained minor front end damage and caused minor damage to the back bumper of the second parked vehicle. There was centrifugal rim marks from the Kia after impacting with the first parked vehicle. The right front tire was broken from the axle. The Kia was heading N/B and came to rest in an almost total E/B position from the collision. My concern is that the airbags did not deploy with such an impact and damage sustained. The driver was wearing his seatbelt and did not sustain any injuries. This occurred on a city street. The report # is madera pd incident 16M-04449.

- Madera, CA, USA

problem #3

Apr 032015


  • 70,000 miles
The contact owns a 2012 Kia Optima. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- Katy, TX, USA

problem #2

Feb 082014


  • 13,000 miles
Making a call with my bluetooth equipped in the vehicle, looked down to verify connection, by the time I looked up I was a foot away from a parked vehicle, I swerved as to the left as much as I could but it was too late, I slammed into the vehicle causing damage, my hood and engine were practically crushed in and along the passenger side of my vehicle, my car came to a hault before jumping over the median. None of airbags deployed. I was going speed of 50-60 miles per hour.

- San Diego, CA, USA

problem #1

Jun 122012


  • 6,900 miles
The contact owns a 2012 Kia Optima. The contact stated that while at a traffic stop, the vehicle was rear ended and none of the air bags deployed. The seat belt did not retract to lock her in, which caused her to strike her head on the pillar next to the windshield. A police report was filed and the contact sustained bruises and contusions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 6,900.

- Columbiana, OH, USA

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