This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2015 Kia Optima with 46,000 miles started smoking and running roughly; I brought it to the dealership where the service manager then gunned the engine very hard until the engine seized up. Later they told me the engine needed replacement for 7K and they would not cover it because I did not get oil changes with them. I told them I change my own oil or get it done at a local place in town because I don't feel like waiting for 3-4 hours for oil changes at the Kia in glendale ca where btw the service is terrible. This engine should be recalled like the others; it is not a production defect it is an engineering defect and the sooner Kia recognizes that the less liability they will be responsible for. This company is a real disappointment and I hope they will move to a voluntary recall and not put all their customers through hell waiting for the government to force them. I speak nothing but negatively about these cars so other people won't be in the position I am in.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA